PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JS

Jéssica S.

Veterinary, 1-10 employees

5.0
September 2023

well-protected account

Pros

Being able to send and receive payments without hassle while keeping my account well protected is what I value most about PayPal. That added security gives me more confidence to manage and grow my business more comfortably.

Cons

The only thing I believe needs attention is that the platform still does not allow every bank account to be linked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TM

Taira M.

Telecommunications, 1-10 employees

5.0
September 2023

Works in so many countries

Pros

PayPal has been a really solid payment platform for me. It's simple to use, doesn't cost anything to get started and it works across so many countries. I also appreciate that it's available even in parts of Africa which makes it accessible to a much wider range of users.

Cons

The biggest frustration is that some payments get charged twice which is a serious issue. On top of that, customer support hasn't been responsive when trying to get that problem resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Alexa G.

Arts and Crafts, 1-10 employees

5.0
September 2023

worldwide payments for my small business

Pros

Running a small business, this has been really helpful for accepting payments from customers around the world.

Cons

At times though, the money doesn't arrive as quickly as I'd expect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS

Cleyton S.

Accounting, 51-100 employees

4.0
September 2023

Clearly laid out

Pros

Using the tool feels very simple and the website layout is well organized and user-friendly.

Cons

The pricing may not be very competitive and the tool might not be accessible or suitable for everyone.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Animation, 1-10 employees

5.0
September 2023

Available everywhere

Pros

One thing that makes it stand out right now is how widely available it is across almost every kind of online payment method.

Cons

It would be even better if a few more features were added to improve its overall efficiency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ÜY

üheda Y.

Health, Wellness and Fitness, 500+ employees

5.0
September 2023

transactions without any trouble

Pros

It worked really well for me. Every transaction was handled without any trouble and it also felt secure for international use.

Cons

This is not really a problem with the platform itself but I can't use the service anymore because it's no longer available in Turkey which is really unfortunate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VJ

Vishal J.

Automotive, 1-10 employees

5.0
September 2023

cost-effective and efficient

Pros

Being secure and fast is only part of why this stands out. It's also highly cost-effective and efficient and it honestly surpasses other products in the same category. The worldwide availability really makes it feel revolutionary.

Cons

Up to this point, I haven't run into a single hiccup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

E-Learning, 1-10 employees

4.0
September 2023

Connects well with shopping cart systems

Pros

Getting it set up and running is very simple. One thing I really appreciate is how easily it connects with other shopping cart systems and it also supports multiple currencies which is very useful.

Cons

Its chargeback fees are higher than many competing services. There are also times when transactions take longer than expected to go through.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Consumer Services, 1-10 employees

5.0
September 2023

Positive experience overall

Pros

Using it for payments and transfers has been really convenient. The platform is simple, very useful whenever I need to send money or make a payment.

Cons

I haven't had any negative experience with it at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RG

Rajan G.

Computer Software, 500+ employees

5.0
September 2023

well organized interface

Pros

I've used PayPal for years and the interface has always felt well-organized. I also appreciate the strong security and the way it supports international transactions without much hassle.

Cons

Customer service has been the weak point for me. I've reached out many times and the responses usually come very late and sometimes I don't get any reply at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Michael M.

Marketing and Advertising, 1-10 employees

5.0
September 2023

Works everywhere

Pros

Buying things online outside of Amazon feels much more convenient with PayPal. It's simple to use, it's accepted by a huge number of people and I can usually assume someone already has it when I need to send money to a friend.

Cons

The only part I don't really love is that like with most payment services, I still run into certain fees when people send me money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZG

zakaria G.

Commercial Real Estate, 1-10 employees

5.0
September 2023

works on a wide range of trading platforms

Pros

It has been simple to use. It's secure, works on a wide range of trading platforms and handling transactions through it is much more comfortable and hassle-free than with similar payment options.

Cons

One thing that still needs improvement is the fees and taxes on certain transactions which should be lower. It would also help to have a direct customer service phone number and users should be allowed to add a backup email address in case they run into issues with their primary one.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JN

Jacob N.

Health, Wellness and Fitness, 11-50 employees

4.0
September 2023

Vendors accept it

Pros

A lot of online stores and vendors accept it and it lets me transfer money back and forth between myself and sellers.

Cons

My card information has been stolen a couple of times although that may have been caused by the vendor rather than PayPal itself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AA

Adnan A.

Computer Games, 11-50 employees

5.0
September 2023

My favorite app

Pros

PayPal has been one of the best apps for me because the interface is clean and simple to navigate and the biggest advantage is that transactions feel very secure.

Cons

At times it asks for a bit too much verification but aside from that, it's a really good payment gateway app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ARV

Allan Ricardo v.

Banking, 1-10 employees

5.0
September 2023

practical and agile for business

Pros

Agile and practical, very useful for the day-to-day running of my business.

Cons

It can be a little slow sometimes but nothing that really affects performance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

OJ

Otim J.

E-Learning, 101-500 employees

5.0
September 2023

Supports all kinds of payments

Pros

Sending invoices to customers is simple and it also supports receiving all kinds of payments.

Cons

It lets users pay bills online as well which adds even more convenience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PL

Princess L.

Airlines/ Aviation, 101-500 employees

5.0
September 2023

easy to set up an account

Pros

Setting up an account is simple and it helps process deductions directly from cards.

Cons

Opening an account and managing it is simple. Nothing bothers me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

mohamed a.

Internet, 11-50 employees

4.0
September 2023

Top electronic bank

Pros

As an electronic bank, it stands out as one of the best in the world for how quickly it processes data while also applying the highest security standards to keep customer information protected.

Cons

Based on the time I've used it, I haven't run into any downsides since it remains one of the safest electronic banks in the world.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

FC

Francis C.

Accounting, 500+ employees

5.0
September 2023

rewards are a nice touch

Pros

It has been reliable for me thanks to its strong security, user-friendly design, quick transactions and overall convenience. The rewards are also a nice bonus and make using it even better.

Cons

At this point I haven't run into any issues and everything has been working well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BAA

Bradley Alexander A.

Accounting, 500+ employees

5.0
September 2023

Real-time transactions

Pros

Using it has been really convenient because the app is simple to navigate and I feel confident that my money is protected by its strong security features. I also appreciate that transactions show up in real time which makes the whole process quick, convenient and less prone to mistakes.

Cons

At the beginning, the app felt a little overwhelming to use but after a few days, I got comfortable with it. Since then, I've been able to use it confidently and without any trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10