PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KT

Karla T.

Computer Hardware, 500+ employees

4.0
August 2023

Feels dependable

Pros

Paying through it feels very reliable because if a purchase doesn't go through successfully, I can get my money back and receiving payments through it is also really convenient.

Cons

it still isn't available in every country and I also can't withdraw funds to a bank account anymore. It used to allow transfers to any bank account and I'm not sure why that option was removed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TK

Ted K.

Consumer Services, 1-10 employees

5.0
August 2023

Budget-friendly tool

Pros

Everything about it feels quick and simple to use, while still being very secure and dependable. It's also affordable which makes it even better.

Cons

The only thing that would make it better is support for integration with crypto wallets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC

Carlos C.

Insurance, 500+ employees

5.0
August 2023

day-to-day payments made convenient

Pros

Handling my day-to-day payments is much more convenient with it and I use it regularly to send and receive money without any hassle.

Cons

The part I would point out is the taxes charged on each transaction.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HG

Heidi G.

Government Administration, 500+ employees

5.0
August 2023

Handy for tracking payments

Pros

Using it has been very simple and keeping an eye on transactions is easy. We mainly rely on it for mobile payments and it makes it convenient to track payments for our employees.

Cons

Honestly I do not use it often enough to point to any specific downside. Like any app, there is probably still some room for improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ID

Isai D.

Design, 1-10 employees

5.0
August 2023

Makes withdrawals easy

Pros

Payments are simple and secure and you can link the account to a bank card to make withdrawals easily. It can also be integrated into a website to receive payments.

Cons

Its availability is still limited in some countries and in places like Africa, using it can be really complicated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AD

Alfonso D.

Translation and Localization, 1-10 employees

4.0
August 2023

Worldwide reach I can count on

Pros

I really appreciate that it's accepted worldwide which makes it very convenient to use in a lot of different places.

Cons

That said, the fees are on the higher side compared with other services like Wise and that's something I don't really enjoy.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

VR

Valeria R.

Entertainment, 1-10 employees

4.0
August 2023

user-focused company

Pros

PayPal is simple to use, flexible and clearly pays attention to its users which matters a lot in such a sensitive area.

Cons

At times it can freeze occasionally and some billing charges may show up later than expected.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

JB

Jessica B.

Consumer Goods, 11-50 employees

4.0
August 2023

Safe from scams

Pros

I never feel like I'm going to get scammed.

Cons

Getting all of the banking details set up can be a bit complex but it's still worth it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

GP

Gabriela P.

Information Technology and Services, 101-500 employees

5.0
August 2023

Amazing refund policy

Pros

If you buy something through it from any country and it doesn't arrive, they refund your money.

Cons

Sometimes the fees are pretty high when you need to withdraw money that was deposited through PayPal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KL

Kilia L.

Construction, 11-50 employees

5.0
August 2023

Simple to teach

Pros

Simple to use and even showing other people how to use it is simple and fast. That's probably the part I appreciate most.

Cons

Overall it's very user-friendly. The only part that takes a bit more time is entering credit card details during checkout.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Internet, 1-10 employees

5.0
August 2023

sends money instantly

Pros

Using this platform, I can send money very quickly, almost instantly. It also helps me keep better control over investment risks and most importantly, my funds feel very secure there. The platform is simple to use and delivers clear, reliable results.

Cons

A downside is the fees charged when transferring money from it to other payment platforms. On top of that, it still is not available in every country so if you need to send money to someone in a non-eligible country, the process becomes complicated, tedious and very tiring.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YD

Yabiè D.

Design, 1-10 employees

4.0
August 2023

Great option for digital payments

Pros

I've been using it for a long time and it has consistently felt like a secure option for making digital payments on websites.

Cons

they require a bank card to complete transactions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

NC

Natalie C.

Arts and Crafts, 1-10 employees

5.0
August 2023

everything in one account

Pros

Being able to handle all my online payments from one account, while keeping multiple bank accounts and cards linked, has been really convenient.

Cons

Not every online retailer accepts it so keeping all my business purchases consistent can be tricky especially when I'm organizing my books during tax season.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BP

Bri P.

Education Management, 500+ employees

3.0
August 2023

Hidden fees

Pros

Being such a widely used and trusted platform is a big plus and it also comes with really useful features that are simple to use.

Cons

Customer support is a weak point. On top of that some of the fees feel too well hidden when you first start using it.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

7

MP

matteo p.

Computer Hardware, 11-50 employees

3.0
August 2023

Buyer protection has weakened

Pros

It has always refunded me when needed and the support team has been very kind every time so far.

Cons

I've been using it for quite a while but lately the buyer protection has been reduced a lot.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

VP

Verashca P.

Marketing and Advertising, 1-10 employees

4.0
August 2023

fast international payments

Pros

Getting paid from other countries is one of the best parts of using PayPal. It's a really quick and convenient way to receive money and then move it to my bank account in my own currency.

Cons

Not many banks support PayPal transfers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TP

Tonino P.

Computer Networking, 51-100 employees

5.0
August 2023

Clear and transparent operations

Pros

Everything feels clear, immediate and transparent and it stays simple to use even from mobile devices.

Cons

Over the past two years, I haven't run into any issues related to server or software management and all of my transactions have always been handled perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VG

Valeria G.

Computer Games, 1-10 employees

3.0
August 2023

Works great as a payment method

Pros

It's simple to use and works really well as a payment method.

Cons

I ran into issues with the card so now I only use the bank account.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

FA

Filippo A.

Mechanical or Industrial Engineering, 500+ employees

5.0
August 2023

Useful for online buying

Pros

Sending and receiving money is very simple and happens right away which makes paying for things online really convenient and useful for a lot more too.

Cons

Getting your money refunded can sometimes be hard especially if you've been scammed or misled.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PAP

pedro alejandro p.

Utilities, 1-10 employees

4.0
August 2023

Works around the globe

Pros

It's very practical and simple to use. The most important part is that it works in almost every part of the world.

Cons

I think the service fee percentage is a bit too high.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8