PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GI

Gabriela I.

Apparel & Fashion, 1-10 employees

5.0
August 2023

great for dealing with international customers

Pros

I can send and receive payments worldwide which makes it really convenient for dealing with people in different countries.

Cons

I can't transfer the money into a dollar-denominated account and they charge an extra fee for currency conversion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FW

Florence W.

Consumer Services, 1-10 employees

5.0
August 2023

Helps me sell my products to a global audience

Pros

Selling my products to customers in any country has been a big advantage and the payments usually arrive on time with lower fees.

Cons

The part I like least is the process of connecting a bank account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Silvia S.

Graphic Design, 1-10 employees

5.0
August 2023

Keeps evolving

Pros

Beyond being a well-established company in the market for sending and receiving payments, PayPal has continued to improve its service over time making it increasingly reliable and secure.

Cons

Customer service can sometimes be hard to reach. It still feels a bit distant from users.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JW

Julie W.

Health, Wellness and Fitness, 1-10 employees

5.0
August 2023

Paypal is always available

Pros

It's almost always available as a payment option and using it is very simple.

Cons

I just wish every online shopping site offered this service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS

Daniel S.

Farming, 1-10 employees

5.0
August 2023

simple and secure payments

Pros

Appreciated how simple everything felt and above all, how secure the payments were.

Cons

I honestly didn't run into anything I disliked because everything worked perfectly and felt very accurate and dependable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DG

Diana G.

Maritime, 11-50 employees

5.0
August 2023

Transparent and affordable

Pros

Its been simple, transparent and budget-friendly. Their customer support also feels professional and efficient whenever help is needed.

Cons

At times they're not able to resolve issues with sellers although that seems fairly normal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NA

Nikolaos A.

Information Technology and Services, 1-10 employees

5.0
August 2023

Cool email updates

Pros

The best part is how simple and transparent everything feels. Applying was simple, security is reassuring and the transaction summaries along with the email updates make it very convenient to keep track of everything.

Cons

The only thing that could make it even better would be broader integration with platforms like Amazon and other online services. Aside from that, I haven't noticed anything obvious that needs improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NG

Nils G.

Retail, 101-500 employees

5.0
August 2023

excellent for sending money to friends

Pros

It works really well in a lot of stores and is also very handy for sending money between friends.

Cons

There are times when fees apply and accounts can sometimes get blocked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Retail, 500+ employees

5.0
August 2023

smooth transfers

Pros

Handling online payments with it has been very convenient. It makes sending and receiving money online feel smooth, while buyer and seller protection adds a strong sense of security. The interface is simple so managing payments globally doesn't take much effort. It works well for both personal and business use, supports multiple currencies and makes international transactions much more practical. Instant transfers and how widely it's accepted only add to its overall usefulness.

Cons

The fees can get expensive especially when it comes to currency conversion and international transactions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AR

Abdur R.

Construction, 11-50 employees

5.0
August 2023

Protects me from scammers

Pros

Easy to handle and it gives me a strong sense of security when making transactions since I feel protected from scammers.

Cons

I honestly can't think of any major downsides. If anything, I'd just like faster access to customer service when calling.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT

mukesh t.

Banking, 500+ employees

5.0
August 2023

integrates well

Pros

Working in banking and finance management, one thing that really stands out is how simple PayPal is to use. It integrates well with the financial systems we already rely on which helps everything run more efficiently. I also appreciate the strong security and how conveniently it allows us to send and move funds when needed.

Cons

transfers can occasionally take a little longer to process which can be somewhat frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JQ

João Q.

Computer Software, 1-10 employees

5.0
August 2023

Quick start and easy setup

Pros

Getting started is incredibly simple and helps you get up and running right away.

Cons

The initial setup can take a little while but once that part is done, everything becomes simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Airlines/ Aviation, 11-50 employees

5.0
August 2023

best payment system I've used

Pros

It's the best payment system I've used for billing. Everything goes quickly and stays simple when dealing with my clients.

Cons

it doesn't support more countries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NM

Nasir M.

Banking, 500+ employees

5.0
August 2023

Smooth integration with other platforms

Pros

Using PayPal across different platforms feels very convenient and the fact that it's accepted almost everywhere makes it a reliable option for both personal and business payments. The extra buyer protection is also a big plus since it adds peace of mind when making purchases online.

Cons

Its broad acceptance is definitely a benefit but there are times when fees come up and some transactions may be placed on hold which can be a small hassle and means users need to pay close attention to the terms and policies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MK

Mourine K.

Banking, 1-10 employees

4.0
August 2023

Top payment method

Pros

It is one of the best payment methods out there since it's accepted in almost every part of the world although the downside is that some countries still don't have access to it.

Cons

The part I like least is that sending money to countries where it isn't available can be really difficult.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Information Technology and Services, 1-10 employees

5.0
August 2023

option to request money with a link

Pros

The best part is definitely how fast and secure payments are. I also really appreciate the option to request money with a specific message or by creating a link that anyone can open to send money. It is very handy, for example when organizing a group gift and collecting everyone's contribution through one shared link. I find it very convenient overall and would recommend it to anyone.

Cons

Transfers between PayPal accounts are very quick but if you choose to move the money back to your original bank account, the process can take a few days with some banks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YY

Yoosuf Y.

Information Technology and Services, 1-10 employees

5.0
August 2023

Requires very little effort

Pros

Making online payments with it is really simple and it takes very little effort to get transactions done.

Cons

It includes all the features I want to use and everything feels very simple and convenient to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CH

Crystal H.

Restaurants, 1-10 employees

5.0
August 2023

Makes our business efficient

Pros

Running our business with it has been really efficient and it makes things much more convenient for both us as owners and our customers.

Cons

At this point everything with them has been amazing and we really haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IS

Isabel S.

Broadcast Media, 11-50 employees

5.0
August 2023

makes a difference in sales

Pros

Where I'm from, we have a saying that means "the reliable old standby," and that's exactly how PayPal feels. When there's any doubt, you go with what gives you the most confidence and in this case that's PayPal. Having it versus not having it makes a noticeable difference in sales because of the trust it gives buyers and the financial access it provides through currency conversion. It also lets you receive any amount online and use that balance to pay someone else so it's especially recommendable if you shop often and don't earn much since you don't even need a bank account to use it.

Cons

The fees have been creeping up over time and in some situations they're starting to feel expensive compared with other competing services.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JJ

joshua j.

Internet, 1-10 employees

5.0
August 2023

Reliable merchant payments

Pros

Handling online and merchant payment processing with this app has been really nice.

Cons

I haven't come across any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10