Claudellys C.
Individual & Family Services, 1-10 employees
“Simple to manage”
Pros
It's a very simple app to use and it feels highly reliable.
Cons
Honestly this app has allowed me to send and receive payments for my business in a very efficient and dependable way. Up to this point, I haven't come across anything negative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pascal m.
Marketing and Advertising, 1-10 employees
“reassuring coverage for delivery of products”
Pros
Handling online transactions without sharing bank details is a real advantage. Payments are processed instantly, the encryption technology helps protect user information and there is also reassuring coverage for the delivery of products purchased online.
Cons
The fees charged by it are fairly high and accounts can get blocked when there is unusual activity or a dispute with a customer. On top of that some buyers still do not trust it and prefer using other payment methods.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carla d.
Marketing and Advertising, 1-10 employees
“can add bank accounts”
Pros
Adding bank accounts and credit cards is really convenient which makes using it much more practical day to day.
Cons
The interchange fee when converting dollars or euros into reais could be lower.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amytha Grace V.
Retail, 11-50 employees
“Very beneficial for me”
Pros
One of the biggest advantages of PayPal is how practical and convenient it is to use. I rely on it every day at work and have never run into any system issues. From a seller's side, sending invoices to customers is very simple. On the customer side, it's just as convenient because they can pay for their orders online anytime and from anywhere, without feeling pressured. Using it in our business process helps customers feel respected and appreciated since they can make their purchase whenever they're ready. In my personal life, I honestly depend on it as well especially because my salary is processed through it. On top of that, I can use it to pay for almost anything since so many stores and online shops accept it. That level of convenience is a huge benefit for me and, I'm sure, for many other users too.
Cons
Honestly nothing comes to mind. Its simplicity and simple design are exactly what make it so valuable to use at work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason V.
International Trade and Development, 1-10 employees
“Handles my TikTok transactions”
Pros
PayPal has handled all of my TikTok transactions without a single problem so far and connecting it to my FNB account was fairly simple and not complicated at all.
Cons
My only wish is that it supported rand instead of showing everything in USD especially since I'm based in South Africa.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rodrigo R.
Program Development, 11-50 employees
“Strong fraud protection”
Pros
I really appreciate the level of security it provides when making transactions especially when it comes to fraud protection.
Cons
The process isn't very user-friendly the first time you use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kalume I.
Computer & Network Security, 1-10 employees
“Quick setup and versatile payments”
Pros
Getting an account set up is simple and it works well for processing payments with virtual cards as well as gift cards.
Cons
It turns down too many accounts and when certain transactions go through, the money can end up being held for 21 days.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nobuhle M.
Management Consulting, 1-10 employees
“requires an OTP”
Pros
Every transaction feels very secure because it requires an OTP before the payment is processed.
Cons
It still isn't accepted by all retailers as a payment method.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chiara S.
Arts and Crafts, 1-10 employees
“Works for all sorts of earnings”
Pros
Whether it's small earnings from surveys or payments from an overseas company, PayPal is usually the platform everyone uses. It's simple to work with and linking it to a bank account or credit card doesn't take much effort.
Cons
The downside is the fees are quite high especially when paying by card or receiving money.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Matt S.
Farming, 101-500 employees
“Nice rewards”
Pros
One of the best things about it is how fast and convenient it is to use. The rewards are also a really nice bonus and add to the overall experience.
Cons
One part I really don't like is that your account can get blocked without any warning and they can freeze or hold your money. From a user's perspective, that can be very frustrating.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Financial Services, 500+ employees
“Funds automatically moved to my bank account”
Pros
Funds are automatically moved to my bank account within 24 hours after I receive money in my account which makes managing payments really convenient.
Cons
in my country, it supports international transactions only and doesn't offer local transfers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra R.
Research, 1-10 employees
“all payments in one place”
Pros
Handling everything in one place has been really helpful. I can send slips to customers and also receive payment for completed jobs without needing another system which has been really great.
Cons
At this point nothing has disappointed me. I haven't had any issues with my receipts or payments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shashi kant M.
Marketing and Advertising, 11-50 employees
“Free and simple”
Pros
Everything works really quickly, it's simple to use and the fact that it's free makes it even better.
Cons
There really isn't much to complain about since it's simple to use, installs without any hassle and worked right away.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
samuel s.
Computer Software, 1-10 employees
“Love this app”
Pros
Out of all the money transfer apps I use regularly, this is one I've really come to love because sending money is so simple. It handles money transfers with very little hassle which is exactly what I need from an app like this.
Cons
I'm not really happy with the support team. Aside from that, the app itself is still one of the best options available for transferring money.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda U.
Medical Practice, 500+ employees
“They take suspicious activity seriously”
Pros
One thing I really appreciate is how seriously they take suspicious activity. If a payment seems off or I report that something doesn't look right, they investigate quickly and usually get everything sorted out fast. I absolutely love that level of protection.
Cons
Honestly I don't really have any complaints. They've been my go-to payment service for a long time now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Supun W.
Health, Wellness and Fitness, 51-100 employees
“Never faced any problems”
Pros
I've been using PayPal for over 10 years now and it has never given me any problems. It's a quick and convenient way to handle online payments.
Cons
don't have any complaints about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Doris G.
Nanotechnology, 51-100 employees
“Glad with how it works”
Pros
Being able to link my account instead of sharing my actual debit card details is a feature I really appreciate.
Cons
I've been happy with PayPal and honestly don't have any complaints.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Otmane E.
Railroad Manufacture, 500+ employees
“secure payments and simple invoicing”
Pros
Making payments and sending invoices with PayPal is really convenient and it gives me a strong sense of security when using it.
Cons
One thing that's missing for me is having a PayPal card since that would make it much more convenient to withdraw money from anywhere.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
David B.
Construction, 11-50 employees
“fair rates”
Pros
Sending and receiving money for work, friends or family is extremely simple with it and the fees are pretty reasonable too.
Cons
I just wish it offered more cryptocurrency options to invest in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sherif A.
Medical Practice, 11-50 employees
“Stays updated”
Pros
It has felt reliable and secure for a long time. It's simple to use, dependable and they keep the platform updated regularly.
Cons
It would be better if more banks were supported and if credit card transfer options were improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10