PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CC

Claudellys C.

Individual & Family Services, 1-10 employees

5.0
August 2023

Simple to manage

Pros

It's a very simple app to use and it feels highly reliable.

Cons

Honestly this app has allowed me to send and receive payments for my business in a very efficient and dependable way. Up to this point, I haven't come across anything negative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PM

Pascal m.

Marketing and Advertising, 1-10 employees

5.0
August 2023

reassuring coverage for delivery of products

Pros

Handling online transactions without sharing bank details is a real advantage. Payments are processed instantly, the encryption technology helps protect user information and there is also reassuring coverage for the delivery of products purchased online.

Cons

The fees charged by it are fairly high and accounts can get blocked when there is unusual activity or a dispute with a customer. On top of that some buyers still do not trust it and prefer using other payment methods.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CD

Carla d.

Marketing and Advertising, 1-10 employees

5.0
August 2023

can add bank accounts

Pros

Adding bank accounts and credit cards is really convenient which makes using it much more practical day to day.

Cons

The interchange fee when converting dollars or euros into reais could be lower.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AGV

Amytha Grace V.

Retail, 11-50 employees

5.0
August 2023

Very beneficial for me

Pros

One of the biggest advantages of PayPal is how practical and convenient it is to use. I rely on it every day at work and have never run into any system issues. From a seller's side, sending invoices to customers is very simple. On the customer side, it's just as convenient because they can pay for their orders online anytime and from anywhere, without feeling pressured. Using it in our business process helps customers feel respected and appreciated since they can make their purchase whenever they're ready. In my personal life, I honestly depend on it as well especially because my salary is processed through it. On top of that, I can use it to pay for almost anything since so many stores and online shops accept it. That level of convenience is a huge benefit for me and, I'm sure, for many other users too.

Cons

Honestly nothing comes to mind. Its simplicity and simple design are exactly what make it so valuable to use at work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JV

Jason V.

International Trade and Development, 1-10 employees

5.0
August 2023

Handles my TikTok transactions

Pros

PayPal has handled all of my TikTok transactions without a single problem so far and connecting it to my FNB account was fairly simple and not complicated at all.

Cons

My only wish is that it supported rand instead of showing everything in USD especially since I'm based in South Africa.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RR

Rodrigo R.

Program Development, 11-50 employees

5.0
August 2023

Strong fraud protection

Pros

I really appreciate the level of security it provides when making transactions especially when it comes to fraud protection.

Cons

The process isn't very user-friendly the first time you use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KI

Kalume I.

Computer & Network Security, 1-10 employees

5.0
August 2023

Quick setup and versatile payments

Pros

Getting an account set up is simple and it works well for processing payments with virtual cards as well as gift cards.

Cons

It turns down too many accounts and when certain transactions go through, the money can end up being held for 21 days.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NM

Nobuhle M.

Management Consulting, 1-10 employees

5.0
August 2023

requires an OTP

Pros

Every transaction feels very secure because it requires an OTP before the payment is processed.

Cons

It still isn't accepted by all retailers as a payment method.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS

Chiara S.

Arts and Crafts, 1-10 employees

3.0
August 2023

Works for all sorts of earnings

Pros

Whether it's small earnings from surveys or payments from an overseas company, PayPal is usually the platform everyone uses. It's simple to work with and linking it to a bank account or credit card doesn't take much effort.

Cons

The downside is the fees are quite high especially when paying by card or receiving money.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

MS

Matt S.

Farming, 101-500 employees

4.0
August 2023

Nice rewards

Pros

One of the best things about it is how fast and convenient it is to use. The rewards are also a really nice bonus and add to the overall experience.

Cons

One part I really don't like is that your account can get blocked without any warning and they can freeze or hold your money. From a user's perspective, that can be very frustrating.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Financial Services, 500+ employees

5.0
August 2023

Funds automatically moved to my bank account

Pros

Funds are automatically moved to my bank account within 24 hours after I receive money in my account which makes managing payments really convenient.

Cons

in my country, it supports international transactions only and doesn't offer local transfers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR

Sandra R.

Research, 1-10 employees

5.0
August 2023

all payments in one place

Pros

Handling everything in one place has been really helpful. I can send slips to customers and also receive payment for completed jobs without needing another system which has been really great.

Cons

At this point nothing has disappointed me. I haven't had any issues with my receipts or payments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SKM

Shashi kant M.

Marketing and Advertising, 11-50 employees

5.0
August 2023

Free and simple

Pros

Everything works really quickly, it's simple to use and the fact that it's free makes it even better.

Cons

There really isn't much to complain about since it's simple to use, installs without any hassle and worked right away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

samuel s.

Computer Software, 1-10 employees

5.0
August 2023

Love this app

Pros

Out of all the money transfer apps I use regularly, this is one I've really come to love because sending money is so simple. It handles money transfers with very little hassle which is exactly what I need from an app like this.

Cons

I'm not really happy with the support team. Aside from that, the app itself is still one of the best options available for transferring money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AU

Amanda U.

Medical Practice, 500+ employees

5.0
August 2023

They take suspicious activity seriously

Pros

One thing I really appreciate is how seriously they take suspicious activity. If a payment seems off or I report that something doesn't look right, they investigate quickly and usually get everything sorted out fast. I absolutely love that level of protection.

Cons

Honestly I don't really have any complaints. They've been my go-to payment service for a long time now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SW

Supun W.

Health, Wellness and Fitness, 51-100 employees

5.0
August 2023

Never faced any problems

Pros

I've been using PayPal for over 10 years now and it has never given me any problems. It's a quick and convenient way to handle online payments.

Cons

don't have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DG

Doris G.

Nanotechnology, 51-100 employees

4.0
August 2023

Glad with how it works

Pros

Being able to link my account instead of sharing my actual debit card details is a feature I really appreciate.

Cons

I've been happy with PayPal and honestly don't have any complaints.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

OE

Otmane E.

Railroad Manufacture, 500+ employees

5.0
August 2023

secure payments and simple invoicing

Pros

Making payments and sending invoices with PayPal is really convenient and it gives me a strong sense of security when using it.

Cons

One thing that's missing for me is having a PayPal card since that would make it much more convenient to withdraw money from anywhere.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DB

David B.

Construction, 11-50 employees

5.0
August 2023

fair rates

Pros

Sending and receiving money for work, friends or family is extremely simple with it and the fees are pretty reasonable too.

Cons

I just wish it offered more cryptocurrency options to invest in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SA

Sherif A.

Medical Practice, 11-50 employees

5.0
August 2023

Stays updated

Pros

It has felt reliable and secure for a long time. It's simple to use, dependable and they keep the platform updated regularly.

Cons

It would be better if more banks were supported and if credit card transfer options were improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10