Restroworks Reviews

“restaurant-friendly POS”

Pros

Getting this up and running was quick, the interface is simple to work with and the customer support has been excellent. The POS features are very well suited for restaurants and genuinely useful in day-to-day operations. The reporting tools and stock management options have also been really helpful.

Cons

There's nothing I can point to as a downside. The support team has been consistently excellent and since we use it across 3 different outlets, we still haven't run into any issues with the solution.

“made running a business very easy!”

Pros

This billing software made everything easier in our business because it is very simple to use. Since the master section and billing are kept separate, billing and order punching happen without interruptions. It also supports all the needed integrations and orders automatically land in the POS, so there is no need for manual updates. It handles all kinds of printing for order processing and default offers can be configured to apply automatically with limited permissions. Overall, it is a simple and worthwhile system.

Cons

If the bills are not synced, there are difficulties while checking reports, although this can be handled once auto-sync happens. The report generation period could also be extended further.

“billing and integrations work perfectly”

Pros

After opening our new store in Kathipara, we started using the Posist application there. The interface is simple to work with and handles the rest of the billing process without any trouble. We also use other online integrations and they are running well with the Posist application.

Cons

We really have not faced any issues. Even if something does come up, the team helps resolve it quickly. For now, we do not have any cons to mention.

“easy to manage”

Pros

It takes a bit of time to understand the application but once you get into it, the overall process is simple. The tab allocation feature and vendor-wise price and tax mapping work really well. Their team is very supportive and even helps us on holidays and weekends. The recipe consumption based on defined quantities and sales gives nearly 99% accuracy that has been very valuable for us.

Cons

It is working well for us and we have not faced any issues with the application. The only suggestion I would give is to further improve the level of support.

“billing that covers everything”

Pros

Its a great billing applications for us, with a user-friendly interface that makes billing simple for the team. It includes all the features we need for our business and daily operations. We use multiple printers, a kitchen display screen, POS and everything works well with the application.

Cons

Add-ons could be categorized better in the reports.

“central CRM works brilliantly”

Pros

It has been an excellent fit for fine-dine restaurants. We use it every day in our operations and we are really pleased with both the features and the support their team provides. Across our outlets, the central CRM feature is especially useful because it helps us manage customer data and maintain records properly.

Cons

The only issue for us is that open foods are not allowed here that creates a challenge on our side. Other than that, there is nothing to dislike at the moment.

“made billing easy”

Pros

We ran this in a food court and it has been simple and pretty fast. We're able to track billing at the individual store level across all the outlets. The permission-based roles can also be edited and updated for every user at once that saves a lot of time. Their support staff has been extremely helpful, knows the application very well and is always ready to assist whenever we need support.

Cons

The customer call center still needs improvement and isn't quite up to the mark.

“reliable speed!”

Pros

Everything has been very reliable and impressively fast. The team is also extremely helpful, with 24x7 support whenever we need it. In our food court, we operate 8 terminals with 8 different setups and each system performs well in its own area. Special thanks to Sanjeev and Rahul Rai for all their support and help whenever required.

Cons

I do not really have any complaints. Just one suggestion that is it would be useful if a single system setup could run both a Bluetooth printer and a LAN printer at the same time.

“An all-in-one restaurant control”

Pros

It is a dependable and well-rounded ERP platform built specifically for restaurants. It helps simplify day-to-day operations by combining billing, inventory, kitchen management, CRM and analytics in a single cloud-based system.

Cons

The part I appreciated most about Posist was how effortlessly it connects every restaurant operation into one unified platform.

“had a great experience”

Pros

The POS is simple to use, so new staff can pick it up and understand it without much trouble. Updating modifiers for all items can be done in a single click that saves a lot of time. The team is also very supportive and the Academy is useful for learning new things.

Cons

Overall, everything works well but the Academy could still use some improvement since we are currently receiving training from the team in person.

“fits our business perfectly”

Pros

It has been an awesome fit for our business needs and with Mr. Akshay, the customization was done quickly based on our requirements.

Cons

Everything is working well and nothing has been disappointing from a business requirements standpoint.

“made better our billing system better”

Pros

Right away, this software made our day-to-day billing much more efficient. Entering orders is fast, the invoices come out clear and closing at the end of the day now takes only a few minutes. The interface is very simple , so our team picked it up in just one day.

Cons

Going with this system turned out to be one of the best choices we've made for the restaurant. It handles dine-in, takeaway and online orders without any trouble. The reports are detailed and truly useful for tracking weekly sales and seeing how each menu item is performing.

“simple billing and daily reports”

Pros

Using the interface feels very simple . My operations team can quickly enter orders and generate bills for our day-to-day work without any confusion. We also record daily expenses in the application that helps us pull end-of-day reports efficiently.

Cons

Up to this point, I haven't run into any problems with the billing process. It has been a very good and user-friendly application overall.

“Perfect for us”

Pros

Using the POS Billing day to day has been very manageable. We can add or remove different items on the billing screen without any trouble and overall it works properly.

Cons

One issue that comes up from time to time is with Swiggy and Zomato orders, as they sometimes do not appear on the online order page.

“I liked it”

Pros

After nearly five years of using this application, It has stayed simple to learn and use. It comes with plenty of features that really help us handle the billing process efficiently. The team is also very supportive, especially Rahul Rai and Sanjeev.

Cons

Nothing comes to mind as a negative for this tool.

“easy to use”

Pros

Implementation has been handled really well and the support team is always helpful and very supportive. It is completely easy to understand.

Cons

I do not have any negative comments about the team.

“all-in-one workflow upgrade”

Pros

Bringing billing, online orders and menu management together in one platform has been outstanding. We don't have to bounce between different systems anymore and that has cut down mistakes significantly while saving a lot of time. Having everything in one place has really organize d our entire day-to-day operation.

Cons

Even after using it quite a bit, there's honestly not much to complain about. The system feels very strong and dependable. If I had to point out one area for improvement, it would be adding more customizable dashboard widgets in the Cockpit app.

“friendly POS for QSRs”

Pros

I found that running this application in QSR outlets has been really convenient because it's user-friendly and simple to work with. The software is quite comprehensive and includes a wide range of features, so it covers most needs well. Day-to-day operation feels simple and hassle-free.

Cons

There's nothing I particularly dislike about the POS application. Whenever any concern comes up, their team is very helpful and supportive.

“role management works incredibly”

Pros

Setting up users and controlling their permissions is pretty simple in this software. It also lets us create predefined roles, so assigning the right access to restaurant users is much faster and more efficient.

Cons

No con!!

“Our restaurant companion”

Pros

Covers pretty much every restaurant management need in one place and the whole system is incredibly user-friendly. ANd also the support team is available 24/7 and has been really helpful whenever needed.

Cons

The kiosk module would be even better with additional language options, since that would help regional guests feel more comfortable while using it.