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Overview

Retail Pro enables retailers to unify sales, inventory, and customer data across multiple locations, improving operational efficiency. Some key e-commerce features are missing, but its real-time reporting and centralized management make it ideal for growing specialty and multi-location retail teams.

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Retail Pro Specifications

Sales Orders

Invoicing

Sales Tracking

Customer Management

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What Is Retail Pro?

Retail Pro is a retail management and POS software designed for specialty retailers of all sizes. It offers tools for sales, inventory control, customer management, and performance reporting to help businesses streamline store operations. The platform supports integration with other retail applications and provides centralized data visibility across locations. It is customizable and localized, with support for regional tax, language, and compliance requirements. Retail Pro is available on desktop and mobile devices, including iOS, Android, and Windows.

Retail Pro Pricing

The Retail Pro cost starts at $119/user/month for the initial user at each location and $99/user/month for each additional user. Request a tailored Retail Pro price plan for your organization today!

Disclaimer: The pricing is subject to change

Retail Pro Integrations

The software supports integration with multiple systems and platforms, such as:

Book a free Retail Pro demo to learn more about its integration capabilities.

Who Is Retail Pro For?

Retail Pro software is ideal for a wide range of retail businesses, including:

  • Fashion retailers
  • Footwear stores
  • Luxury brands
  • Accessory stores
  • Home furnishing outlets
  • Consumer electronics stores

Is Retail Pro Right For You?

If you’re a specialty retailer looking to expand globally, Retail Pro offers a scalable, secure, and flexible platform trusted by brands like Puma, Adidas, and L'Oréal. It unifies your operations and eliminates fragmented data, helping you manage everything from inventory to customer engagement more efficiently. The solution is PCI-compliant and has been recognized by the IHL Group as a leading mid-market POS for its innovation and global reach.

Still doubtful if Retail Pro software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Retail Pro Features

Retail Pro Prism ensures uninterrupted operations even without an internet connection. Store associates can continue to sell items, maintain customer data, and perform price and quantity checks offline. Once connectivity is restored, all data seamlessly syncs with the central system, ensuring data consistency and minimizing disruptions.

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Retail Pro Prism's POS system streamlines retail transactions by consolidating sales, returns, and customer orders into a single workflow. This integration reduces transaction complexity, enhances operational efficiency, and provides a seamless checkout experience for both staff and customers.

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The software enables retailers to maintain an unlimited number of user-definable customer fields, tracking key purchase habits, preferences, and demographics. Sales associates can access purchase history from any POS terminal, providing personalized service while Customer Security Levels protect sensitive personally identifiable information.

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This feature ensures near real-time communication across your retail systems through a publish and subscribe model, keeping data synchronized as your business demands. It offers flexible communication topologies for easier system maintenance and centralized configuration management, reducing the need for on-site visits.

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This feature uses a role-based security system, assigning employees to predefined groups such as manager, associate, or buyer. Staff access is limited to required areas and functions, while managers can override restrictions, ensuring both operational efficiency and data security.

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Pros And Cons of Retail Pro

Pros

  • Integrates all retail data into one platform

  • Provides deep insights through robust reporting

  • Personalizes interactions to foster customer loyalty

Cons

  • Performance issues can hinder daily operations

  • Some key e-commerce features are missing

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Frequently Asked Questions

Retail Pro integrates with platforms, such as SAP, Oracle, QuickBooks, Sage, and Shopify.

Retail Pro pricing starts at $119/month/user for the first user at each location, and $99/month/user for each additional user. Get in touch for a personalized Retail Pro cost estimate.

Yes, Retail Pro provides a mobile POS app for iOS and Android devices.

Retail Pro offers support through email and phone.

The software is available in multiple languages, including English.

Retail Pro features are typically used by specialty retailers, multi-store chains, and franchise businesses in areas such as fashion, footwear, luxury goods, home furnishings, sporting goods, and consumer electronics.

Yes, Retail Pro offers an API.