Overall Rating

5

1 Review(s)

Rating Distribution

5

star

(1)

4

star

3

star

2

star

1

star

Satisfaction Score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

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DaySmart Review
Pros

I'm impressed with the customer service and email support. Anytime I've encountered an issue or a server connection problem, they've been excellent at resolving it. The team always maintains a high level of professionalism.

Cons

Sometimes, guests seem to get a bit confused with the dropdown menu. If there's a way to display a description of each service on the booking link, that would be a big help. It can be really hard to reach someone over the phone, and at times, it took weeks to resolve issues, leading to guests being double charged multiple times.

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

Krystal

Retail, 1-10 employees

More than a year

April 2024