DaySmart Salon Reviews
Overall Rating
5
1 Review(s)
Rating Distribution
5
(1)
4
3
2
1
Satisfaction Score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
5
1 Review(s)
Rating Distribution
5
(1)
4
3
2
1
Satisfaction Score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
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Ratings
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DaySmart Review
DaySmart Review
Pros
I'm impressed with the customer service and email support. Anytime I've encountered an issue or a server connection problem, they've been excellent at resolving it. The team always maintains a high level of professionalism.
Cons
Sometimes, guests seem to get a bit confused with the dropdown menu. If there's a way to display a description of each service on the booking link, that would be a big help. It can be really hard to reach someone over the phone, and at times, it took weeks to resolve issues, leading to guests being double charged multiple times.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Krystal
Retail, 1-10 employees
More than a year
April 2024
Filters
Sort by:
DaySmart Review
DaySmart Review
Pros
I'm impressed with the customer service and email support. Anytime I've encountered an issue or a server connection problem, they've been excellent at resolving it. The team always maintains a high level of professionalism.
Cons
Sometimes, guests seem to get a bit confused with the dropdown menu. If there's a way to display a description of each service on the booking link, that would be a big help. It can be really hard to reach someone over the phone, and at times, it took weeks to resolve issues, leading to guests being double charged multiple times.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Krystal
Retail, 1-10 employees
More than a year
April 2024