Total 27 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

30%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R
REBECCA

Automotive, 51-100 employees

Less than a year

5.0

SO SIMPLE TO GET STARTED

Pros

It's incredibly easy and user-friendly. It simplifies my nightly accounting tasks.

Cons

The reset button is in an odd spot and sometimes card processing takes a very long time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Demi

Retail, 1-10 employees

More than a year

5.0

Easy to use

Pros

Using it is fairly easy as compared to others. Everything I need is right there, guiding me through each step.

Cons

Depending on your internet connection, it can be frustrating to work with. Make sure you're in an area with a strong signal.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

5

Functionality

9

LN
Laly Noya

Cosmetics, 1-10 employees

More than a year

5.0

Square for Retail

Pros

I absolutely love Square for Retail software. It makes shopping easier for my customers.

Cons

I have no complaints about using this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jonathan

Consumer Services, 500+ employees

Less than a year

5.0

Perfect for small to large business POS

Pros

It's been a lifesaver for processing electronic payments and managing inventory.

Cons

I currently don't see any negative issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Angela

Retail, 1-10 employees

More than a year

5.0

Perfect for Business on the Go

Pros

Square for Retail is a highly useful software that helps me manage my retail sales system. It allows me to handle and track my business inventory, provides detailed retail accounting, and facilitates retail stock management.

Cons

The fees, of course and sometimes there are delays in deposit timing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Heather

Automotive, 500+ employees

Less than a year

5.0

Easy, Fast and Convenient, User Friendly!

Pros

It's easy to grasp and user-friendly. Clients trust the brand and feel secure and confident when making mobile payments. It instantly establishes credibility with the consumer.

Cons

Square doesn't function on Android platforms for the Free or Retail Plus versions, but it does work on the Square POS version. The only thing is, if you don't have the physical card, there seems to be a higher transaction fee rate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michael

Retail, 1-10 employees

Less than 6 months

4.0

Easy to set up and extremely helpful in managing our inventory.

Pros

This appears to be the ideal program for small businesses. The program offers an impressively low credit card fee of 2.6%, as far as I've observed. It also supports successful scanning of SKU and GTIN codes. With unlimited items in the inventory, it's convenient for both the user and the customer, especially when next-day transfers are possible.

Cons

There is a free version, but I believe it's definitely worth paying for especially if you have multiple locations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dannyelle

Food & Beverages, 1-10 employees

Less than a year

4.0

Online Ordering through Retail

Pros

Processing payments and receiving payouts at the end of the day makes retail a hassle free task.

Cons

Honestly, the only thing I wish were different is that we didn't have to use Retail and could solely rely on Restaurants for our online ordering. However, Retail works better for it, and it functions well, so it's not a major issue.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

P
Paige

Environmental Services, 1-10 employees

Less than a year

5.0

Awesome product!

Pros

We specifically use Square for Restaurants POS system for our taproom operations, and it seamlessly integrates with our mobile payments. However, we also rely on Square for Retail as the foundation for our online ordering page through Wix, as it's the most suitable option for hosting that site. It works flawlessly, allowing us to track inventory, orders, and more. It does exactly what we need it to do!

Cons

There really aren't any cons. None at all. I have nothing negative to say about Square for Retail.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Katie

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

Easy and Quick for Merchandise Sales

Pros

Square for Retail is the best and affordable solution for any small business that uses a POS system.

Cons

I haven't encountered any issues with this software. Being both a seller and a customer, it provides an incredibly smooth experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jessica

Hospitality, 1-10 employees

5.0

Works great

Pros

It's fantastic for when I take my business on the go and don't accept cash.

Cons

I haven't used it enough to have any dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Renee

Consumer Services, 1-10 employees

More than a year

5.0

Convenient, easy to use POS for small business

Pros

I love the fact that I can use Square both at our main location and on the go, allowing us to take payments anywhere.

Cons

Occasionally, there are connectivity issues with WiFi.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

K
Katherine

Publishing, 1-10 employees

Less than a year

5.0

Square is the Obvious Choice for POS Vendors

Pros

It's reliable for our customers and easy for our staff to use.

Cons

Apart from minor connectivity difficulties in specific situations beyond Square's control, we haven't encountered any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jose

Information Technology and Services, 11-50 employees

Less than a year

5.0

Great allied for Retail Business

Pros

While it may seem challenging to keep operations and inventory counts synced, Square for Retail provides an excellent experience.

Cons

Perhaps some discounts when purchasing annual licenses would be better, but overall the performance and ease of use are excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Angel

Arts and Crafts, 1-10 employees

Less than 6 months

4.0

Starting my business

Pros

Setting up a sale and getting paid quickly is possible fairly simple with Square of Retail.

Cons

It's a bit pricey considering the limited features you get. Additionally, the app crashes frequently.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

K
Karla

Management Consulting, 101-500 employees

5.0

Retail

Pros

This software is perfect for entrepreneurs like me who need efficient money management.

Cons

The fee required to use it is the only thing I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Krystal

Real Estate, 1-10 employees

More than a year

5.0

Yes, take my money (easily)!

Pros

As a customer, it's fairly easy for me to make quick purchases from small businesses that I prefer to support. If this option didn't exist, I wouldn't be able to make purchases when I choose not to carry cash, which is almost 100% of the time.

Cons

I haven't found any reason to dislike this technology yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

Less than a year

4.0

Square for Retail

Pros

The interface is modern and easy to use.

Cons

Order and payment issues on the Square software were frustrating. Regular complications made it difficult to use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

D
Danielle

Cosmetics, 1-10 employees

More than a year

4.0

Square Retail

Pros

I love the fact that it's light. I can attach it to my iPad and iPhone for point of sale (POS) purposes. This product eliminates the need for bulky POS machines used by major retail stores.

Cons

I don't have any issues with this software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

C
Connor

Information Technology and Services, 500+ employees

Less than a year

4.0

square retail

Pros

This product is a dream come true for small businesses, making transactions seamless.

Cons

The system being electronically based leads to numerous bugs.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9