Treatwell Reviews

Pros

I really like few features such as the management of agenda, appointments and messages through the app.

Cons

At the moment, I can't say much. However I believe having telephone assistance would be beneficial.

Pros

Treatwell very nicely helps in organization, presentation and marketing.

Cons

I have no complaints I think they are doing a great job.

Pros

I find the support team easily approachable for any questions I have.

Cons

I prefer direct phone calls instead of emails or dealing with call centers. I also don't want any partnerships.

Pros

With Treatwell it is pretty easy to bring in clients but there are no free sitting options.

Cons

I absolutely love Treatwell, and their customer service is top-notch. The software is easy to operate. So no complaints.

Pros

While it's easy to use as a planner, it falls short as a messaging tool for customers.

Cons

Initially, the customer reminders were perfect, including communication and a 24-hour reminder before the appointment. However, the latter has completely disappeared and the former doesn't even specify the time and day. If there are multiple appointments, it only shows one.

Pros

The marketing efforts are impressive and have resulted in a significant influx of new customers.

Cons

Nono. Everything is exceptionally well done. It's a fantastic software.

Pros

I value the flexibility of appointment reminders and scheduling at any time.

Cons

It's a downside that customers have to register to book and many of them are reluctant to do so.

Pros

Treatwell software offers a variety of features, including agenda management, marketing tools and support.

Cons

The web design can be quite complicated at times, and it would be great if they simplified it a bit.

Pros

It is user-friendly, and there are no annoying advertisements within.

Cons

I wish they offered a photography service as not everyone can take good salon pictures.

Pros

Vast platform provided by Treatwell is very much commendable.

Cons

There are some software issues, and the base fee is quite high. Additionally, I can't display my reviews (about 420 five stars) on Google or other platforms!

Pros

Treatwell software is highly self-sufficient. It's easy to navigate and the notifications are great. It has become both my personal and work diary.

Cons

Sometimes, the app freezes a bit when it's due for a software update.

Pros

It serves us the best as it helps me in establishing my own business as a professional hairdresser.

Cons

I don't have much to say; I genuinely like everything. They are amazing.

Pros

The availability of daily and weekly statistics is helpful.

Cons

At the moment, there's nothing to dispute.

Pros

About Treatwell I like almost everything about this software. It works well for us.

Cons

It would be beneficial to improve the repository for better visibility.

Pros

I am completely satisfied with all the services they provide.

Cons

They are helpful in updating for recent products.

Pros

It effectively organizes bookings and ensures customer satisfaction.

Cons

Everything is good, and they handle clients very professionally.

Pros

I find it beneficial to have the agenda visible on either side and to track all services performed by each client.

Cons

There is poor organization at the accounting level, particularly in terms of accounting.

Pros

Treatwell allows me to work peacefully while enabling my clients to book appointments from the comfort of their own homes.

Cons

It's frustrating that I can't manually change the treatments.

Pros

The system ensures that customers are well-informed after making a booking, and the aftercare provided is excellent.

Cons

The Treatwell calendar often indicates that my calendar is fully booked, even when it's not the case. There are occasional technical problems throughout the year that prevent people from booking.

Pros

Scheduling is incredibly easy for the entire team.

Cons

It's disappointing that I can't delete comments if customers give me a bad rating, even if it's untrue.