Bryan
Pharmaceuticals, 1-10 employees
Less than a year
“WinPharm Review
Pros
The customer service is consistently excellent. I never have to wait long, and they are always helpful.
Cons
I find MedSync and the mobile app useful. However, the 340B setup overestimates the gross margin. It would be great if the software could be customized and made more user-friendly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Tracy
Retail, 1-10 employees
More than a year
“THANKS FOR ALL YOU DO
Pros
Learning and implementing this software in the workplace is a hassle free task.
Cons
Sometimes it's slow, but it may be due to Windows affecting its performance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marshall
Pharmaceuticals, 11-50 employees
More than a year
“Datascan WinPharm
Pros
The support provided is unmatched. They respond quickly, and the system is easy to learn. There are multiple report tools available.
Cons
It took me a long time to think of a con, but so far, I haven't found any.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alisa
Pharmaceuticals, 1-10 employees
Less than a year
“PHARMACYOWNER
Pros
The software is user-friendly, and the customer service is excellent.
Cons
There isn't a single thing we don't like! We absolutely love everything about it!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
DR VINCENT
Health, Wellness and Fitness, 1-10 employees
More than a year
“Great Experience!
Pros
The simplicity of use and the fantastic technical support make this team truly awesome. The customer support team members are always ready to help. If I missed mentioning anyone, it is my fault. The entire team is really great! P.S. Your after-hours service is outstanding!
Cons
I really like the frequent notices from customer support team about new system upgrades or upcoming features. Keep up the good work. No complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
fabian
Pharmaceuticals, 1-10 employees
More than a year
“pharmacist
Pros
Navigating the software is easy, and there is no downtime. The technical support is good.
Cons
When compared to other providers, I don't really have any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Howard
Pharmaceuticals, 11-50 employees
More than a year
“Datascan review
Pros
I adore the customer service team. Problems are few, and they are resolved quickly.
Cons
If I had any major complaints, I wouldn't have been using them for 36 years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shane
Retail, 11-50 employees
More than a year
“Great Pharmacy Software
Pros
Winpharm is fantastic and easy to use. The system works flawlessly and smoothly processes medications on a daily basis.
Cons
I can't think of any cons. The software is great, and the people behind it are fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Hospital & Health Care, 1-10 employees
Less than 6 months
“Top Notch Customer Service
Pros
The pricing, features and immediate customer support when you need a quick answer or fix are excellent.
Cons
Sometimes, it can be a bit difficult to find where to turn off or on different features. However, if I need a quick solution, I just call their support team, and they address it immediately.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clara
Pharmaceuticals, 1-10 employees
More than a year
“Datascan is excellent
Pros
The customer service is always top-notch and the professionals are highly knowledgeable!
Cons
I've been very happy with Datascan. I've been using their services for over 25 years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charlie
Pharmaceuticals, 11-50 employees
More than a year
“Owner/Pharmacist
Pros
It is very easy to navigate from e-scribe to the point of sale.
Cons
I don't feel like there are any missing features. Throughout the years, I've made many feature requests, and Datascan has always accommodated them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole
Pharmaceuticals, 11-50 employees
More than a year
“Datascan
Pros
The customer service is great, the software is easy to use and it is also quite affordable.
Cons
Since we have multiple stores, it would be beneficial if they could be more easily linked. It would also be helpful to have a simpler way to handle financial aspects.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Tony
Medical Practice, 1-10 employees
More than a year
“Winpharm review
Pros
The software is very user-friendly, regularly updated and the integration between the pharmacy and POS is excellent. Customer service is always a top priority.
Cons
I have no complaints. Any issues I've had were always promptly addressed and resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gabriela
Pharmaceuticals, 1-10 employees
Less than a year
“Great software!
Pros
The color-coded legend bar that provides the status and additional details of a prescription is what I like most about the software.
Cons
There's nothing I disliked about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher
Pharmaceuticals, 1-10 employees
Less than a year
“Compounding Pharmacy Software
Pros
As a pharmacy owner and user, there are many outstanding aspects of WinPharm. Firstly, the system has been around for a while and is incredibly intuitive to use for receiving, inputting, filling, dispensing and selling prescriptions. Training the staff on how to use the software was incredibly easy. Additionally, we did not have to pay for various integrations such as fax, e-scribing, text messaging, and POS. Everything is included at a competitively exceptional price. We also love the fact that we can immediately talk to a live person for support when needed.
Cons
Honestly, there isn't much to dislike about the software. The interface may look a bit "older," but as an owner and user of the software, there are so many things I like about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jared
Pharmaceuticals, 11-50 employees
Less than a year
“Winpharm is a great system!
Pros
I am really pleased with the software, the support staff, and the entire company. Their features and updates are top-notch and relatively easy to operate, providing quick and efficient functionality.
Cons
I can't think of any significant drawbacks. Every system has its flaws, bugs, and errors. However, Winpharm is quick to address and rectify any errors in a highly competent manner.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bryan
Retail, 11-50 employees
More than a year
“Wish we switched sooner!
Pros
Since switching from our previous software vendor and embracing new methods, I have realized how much faster and easier it is to process prescriptions. Processing prescriptions is now a simple task, freeing up more time for other tasks throughout the day. The POS is user-friendly and the mobile delivery option is very useful. There are numerous functions within the software that we have not even explored yet.
Cons
We implemented the new software about a year before DataScan went through a platform and programming change. We faced some challenges with the integration and communication of the delivery/POS/dispensing systems. However, the customer support was excellent in assisting us in resolving these issues during the transition. Most problems have been resolved, and the system is now functioning smoothly again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lateef
Pharmaceuticals, 1-10 employees
More than a year
“Why Every Pharmacy Should Consider Using Winpharm
Pros
The main reason I like Winpharm is that it offers everything that most leading pharmacy software does at a fraction of the cost. Unlike other companies that charge for adding Long-Term-Care (LTC) capabilities to the system, Winpharm does not!
Cons
So far, I am enjoying every aspect of this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony
Pharmaceuticals, 11-50 employees
More than a year
“Datascan Winpharm
Pros
The Winpharm system is simple and easy to understand. It allows us to efficiently fill a high volume of prescriptions with accuracy and safety, while also monitoring costs and protecting our bottom line.
Cons
There's nothing major that comes to mind in terms of problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arlen
Pharmaceuticals, 11-50 employees
More than a year
“Review of datascan
Pros
It is easy to use, simple and very much user-friendly. The customer service is excellent.
Cons
I can't find any drawbacks. There's nothing negative to say about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher
Retail, 11-50 employees
More than a year
“Taconic Pharmacy
Pros
The different programs required to run our retail business with a pharmacy are completely integrated. The ease of use is incredible, making it quick to train new staff members.
Cons
I don't have any specific function or feature that I would say I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kim
Pharmaceuticals, 11-50 employees
More than a year
“WinPharm Review
Pros
The software is easy to use, and the backend support is excellent. It has all the necessary functionalities for our business to run efficiently.
Cons
It does exactly what we need it to do without any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Doug
Retail, 11-50 employees
More than a year
“Winpharm rocks
Pros
The software is user-friendly, efficient and reliable. It helps us ensure accuracy in our operations.
Cons
There's really nothing to list here. Winpharm covers all the necessary bases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kenny
Hospital & Health Care, 11-50 employees
More than a year
“WinPharm
Pros
The software is easy to use and the customer service support is great. It is Windows-based and integrates well between the POS and the pharmacy.
Cons
Some POS features could be enhanced, particularly for equipment rental.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria
Pharmaceuticals, 11-50 employees
More than a year
“Review
Pros
Navigating the software is not difficult and it combines the pharmacy, POS and workflow seamlessly.
Cons
Overall, the software fulfills all the needs of our pharmacy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Pharmaceuticals, 51-100 employees
More than a year
“NYCO corp
Pros
The software is easy to navigate, and it offers many add-on features that enhance workflow and provide exceptional customer service.
Cons
The software is excellent, and if any problems arise, the team at Datascan is always there to assist. This makes it difficult to find things to dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danielle
Pharmaceuticals, 11-50 employees
More than a year
“User friendly
Pros
It is very user-friendly. I also like the feature to run reports by insurance codes which is helpful for billing purposes. The way it interfaces with workflow is also a plus.
Cons
It feels like we have to update frequently. I understand that new features are added, but it can be inconvenient at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Russell
Retail, 11-50 employees
More than a year
“Best Pharmacy Software with Trusted support safe
Pros
It has a personal touch, and you get to know all the support staff.
Cons
Any conversion process is challenging, but they support you every step of the way.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10