Total 28 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

93%

4

Stars

7%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bryan

Pharmaceuticals, 1-10 employees

Less than a year

4.0
June 2024

WinPharm Review

Pros

The customer service is consistently excellent. I never have to wait long, and they are always helpful.

Cons

I find MedSync and the mobile app useful. However, the 340B setup overestimates the gross margin. It would be great if the software could be customized and made more user-friendly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

T

Tracy

Retail, 1-10 employees

More than a year

5.0
June 2024

THANKS FOR ALL YOU DO

Pros

Learning and implementing this software in the workplace is a hassle free task.

Cons

Sometimes it's slow, but it may be due to Windows affecting its performance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marshall

Pharmaceuticals, 11-50 employees

More than a year

5.0
June 2024

Datascan WinPharm

Pros

The support provided is unmatched. They respond quickly, and the system is easy to learn. There are multiple report tools available.

Cons

It took me a long time to think of a con, but so far, I haven't found any.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alisa

Pharmaceuticals, 1-10 employees

Less than a year

5.0
May 2024

PHARMACYOWNER

Pros

The software is user-friendly, and the customer service is excellent.

Cons

There isn't a single thing we don't like! We absolutely love everything about it!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DV

DR VINCENT

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
May 2024

Great Experience!

Pros

The simplicity of use and the fantastic technical support make this team truly awesome. The customer support team members are always ready to help. If I missed mentioning anyone, it is my fault. The entire team is really great! P.S. Your after-hours service is outstanding!

Cons

I really like the frequent notices from customer support team about new system upgrades or upcoming features. Keep up the good work. No complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

fabian

Pharmaceuticals, 1-10 employees

More than a year

5.0
May 2024

pharmacist

Pros

Navigating the software is easy, and there is no downtime. The technical support is good.

Cons

When compared to other providers, I don't really have any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Howard

Pharmaceuticals, 11-50 employees

More than a year

5.0
November 2023

Datascan review

Pros

I adore the customer service team. Problems are few, and they are resolved quickly.

Cons

If I had any major complaints, I wouldn't have been using them for 36 years.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shane

Retail, 11-50 employees

More than a year

5.0
November 2023

Great Pharmacy Software

Pros

Winpharm is fantastic and easy to use. The system works flawlessly and smoothly processes medications on a daily basis.

Cons

I can't think of any cons. The software is great, and the people behind it are fantastic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Thomas

Hospital & Health Care, 1-10 employees

Less than 6 months

5.0
November 2023

Top Notch Customer Service

Pros

The pricing, features and immediate customer support when you need a quick answer or fix are excellent.

Cons

Sometimes, it can be a bit difficult to find where to turn off or on different features. However, if I need a quick solution, I just call their support team, and they address it immediately.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Clara

Pharmaceuticals, 1-10 employees

More than a year

5.0
November 2023

Datascan is excellent

Pros

The customer service is always top-notch and the professionals are highly knowledgeable!

Cons

I've been very happy with Datascan. I've been using their services for over 25 years.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Charlie

Pharmaceuticals, 11-50 employees

More than a year

5.0
September 2023

Owner/Pharmacist

Pros

It is very easy to navigate from e-scribe to the point of sale.

Cons

I don't feel like there are any missing features. Throughout the years, I've made many feature requests, and Datascan has always accommodated them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nicole

Pharmaceuticals, 11-50 employees

More than a year

5.0
September 2023

Datascan

Pros

The customer service is great, the software is easy to use and it is also quite affordable.

Cons

Since we have multiple stores, it would be beneficial if they could be more easily linked. It would also be helpful to have a simpler way to handle financial aspects.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

T

Tony

Medical Practice, 1-10 employees

More than a year

5.0
September 2023

Winpharm review

Pros

The software is very user-friendly, regularly updated and the integration between the pharmacy and POS is excellent. Customer service is always a top priority.

Cons

I have no complaints. Any issues I've had were always promptly addressed and resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gabriela

Pharmaceuticals, 1-10 employees

Less than a year

5.0
January 2023

Great software!

Pros

The color-coded legend bar that provides the status and additional details of a prescription is what I like most about the software.

Cons

There's nothing I disliked about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Christopher

Pharmaceuticals, 1-10 employees

Less than a year

5.0
January 2023

Compounding Pharmacy Software

Pros

As a pharmacy owner and user, there are many outstanding aspects of WinPharm. Firstly, the system has been around for a while and is incredibly intuitive to use for receiving, inputting, filling, dispensing and selling prescriptions. Training the staff on how to use the software was incredibly easy. Additionally, we did not have to pay for various integrations such as fax, e-scribing, text messaging, and POS. Everything is included at a competitively exceptional price. We also love the fact that we can immediately talk to a live person for support when needed.

Cons

Honestly, there isn't much to dislike about the software. The interface may look a bit "older," but as an owner and user of the software, there are so many things I like about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jared

Pharmaceuticals, 11-50 employees

Less than a year

5.0
November 2022

Winpharm is a great system!

Pros

I am really pleased with the software, the support staff, and the entire company. Their features and updates are top-notch and relatively easy to operate, providing quick and efficient functionality.

Cons

I can't think of any significant drawbacks. Every system has its flaws, bugs, and errors. However, Winpharm is quick to address and rectify any errors in a highly competent manner.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bryan

Retail, 11-50 employees

More than a year

4.0
November 2022

Wish we switched sooner!

Pros

Since switching from our previous software vendor and embracing new methods, I have realized how much faster and easier it is to process prescriptions. Processing prescriptions is now a simple task, freeing up more time for other tasks throughout the day. The POS is user-friendly and the mobile delivery option is very useful. There are numerous functions within the software that we have not even explored yet.

Cons

We implemented the new software about a year before DataScan went through a platform and programming change. We faced some challenges with the integration and communication of the delivery/POS/dispensing systems. However, the customer support was excellent in assisting us in resolving these issues during the transition. Most problems have been resolved, and the system is now functioning smoothly again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lateef

Pharmaceuticals, 1-10 employees

More than a year

5.0
November 2022

Why Every Pharmacy Should Consider Using Winpharm

Pros

The main reason I like Winpharm is that it offers everything that most leading pharmacy software does at a fraction of the cost. Unlike other companies that charge for adding Long-Term-Care (LTC) capabilities to the system, Winpharm does not!

Cons

So far, I am enjoying every aspect of this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anthony

Pharmaceuticals, 11-50 employees

More than a year

5.0
November 2022

Datascan Winpharm

Pros

The Winpharm system is simple and easy to understand. It allows us to efficiently fill a high volume of prescriptions with accuracy and safety, while also monitoring costs and protecting our bottom line.

Cons

There's nothing major that comes to mind in terms of problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Arlen

Pharmaceuticals, 11-50 employees

More than a year

5.0
November 2022

Review of datascan

Pros

It is easy to use, simple and very much user-friendly. The customer service is excellent.

Cons

I can't find any drawbacks. There's nothing negative to say about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10