Along

“Engaging modules with rich visuals”

Pros

Working with and editing modules feels very easy and I really appreciate the visual touches like emojis. It also helps a lot that I can add videos, photos and interactive elements such as follow-ups with deadlines.

Cons

A few modules feel a bit rigid and the options for colors and fonts are fairly limited. Uploading videos from external tools can also be restrictive at times because of the file size limits.

“lead tracking that really helps”

Pros

Keeping track of lead engagement has been really useful especially for the prospects we've already had sales conversations with.

Cons

Something I'd still like to see is the option to add two contact people per space or share spaces especially when my co-founder and I are both working the same leads.

“Positive experience”

Pros

Getting started took me a bit of time because I didn't fully understand the product at first but after digging into it and asking plenty of questions before buying, their team (especially Fred) was incredibly helpful and easy to talk to. Once I got familiar with it, the UI felt simple and accessible and I really appreciated having everything organized in one place for quick access. The feature that stood out most to me was the customer status tool since it gives my sales team the right data to pitch more effectively and close deals with better timing. Also the support team is responsive and the product keeps improving which made me feel confident about investing in this tool. Zapier integration is definitely a nice bonus as well. Implementation was a bit of a struggle at the beginning but after I understood the process, it became easy and didn't take much time as long as the resources and plan were ready.

Cons

A mobile app would be a valuable addition and having a live chat feature for customers would make the platform even more useful.