Last Updated
Overview
BrandWide helps franchise networks streamline operations with centralized sales, onboarding, training, compliance tracking, and royalty management. While managing data across other platforms might require extra coordination, its unified system provides consistent oversight and support. It is reliable for franchisors and multi-unit franchise systems seeking scalable, organized management.
BrandWide Specifications
- Lead Management
- Sales Pipeline Management
- Contact Management
- Sales Automation
BrandWide Features
Define And Follow Ideal Sales Process
The platform allows teams to define a structured sales process that guides every step. Tasks, automated emails, and SMS follow-ups can be set for leads, prospects, and opportunities to ensure nothing is missed. Managers are notified if leads are not converted on time, keeping the team aligned and consistent.
Automate Follow-Ups Across Channels
This feature ensures no follow-up is ever missed by generating daily task lists. Automated emails, SMS, and phone calls can be sent to maintain ongoing engagement with prospects. Managers can monitor progress in real time, helping improve response times and conversion rates.
Forecast Franchise Sales Pipeline Accurately
BrandWide software calculates the value of your sales pipeline at each stage for precise forecasting. Probabilities are automatically attributed based on the current stage of each deal. Reports can be generated for individual reps, managers, or entire teams to support informed decision-making.
Access A Complete 360° View Of Leads
This feature provides a centralized view of all lead details, including contacts, notes, and pending tasks. Historical changes and interactions are automatically tracked, giving teams a complete record. Integrations with email, calendars, and DocuSign further streamline operations and improve accuracy.
Pros And Cons of BrandWide
Pros
Customizable platform adapts to business needs
Scalable solution for growing networks
Responsive and helpful customer support team
Cons
Reporting options not fully customizable
Some features require additional setup effort
BrandWide Reviews
Total 10 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars90%
4
Stars10%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Karen A.
Management Consulting, 11-50 employees
More than a year
“Accessible CRM”
Pros
From the first day, this tool felt very accessible and user friendly. Getting around the platform came naturally and our team didn't need long, intensive training to feel confident using it. The way the system is laid out makes handling multiple locations and franchisees really simple. It gives our consultants everything they need to manage leads, nurture prospects and keep client workflows running more efficiently. Another big plus is how much each user can personalize the look and feel. That flexibility has made a big difference in user satisfaction because people can set it up around their own needs instead of being stuck with a one-size-fits-all CRM.
Cons
There's honestly not much to complain about. With so many powerful features built for multi-unit networks, the customization options and settings can seem a little overwhelming during the initial setup. That said, the platform is designed well enough that it doesn't take long to understand and get comfortable with.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Carlos S.
Events Services, 1-10 employees
More than a year
“outstanding software”
Pros
One of the biggest strengths is the support especially from Avik Paul. He's been exceptional, quick to respond, dependable and honestly hard to match.
Cons
The mobile app and overall UI still need some refinement but the value is hard to beat and the platform keeps getting better.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
7
Jen J.
Construction, 11-50 employees
Less than a year
“Absolutely recommend!”
Pros
Working with BrandWide on our CRM development has been an excellent experience from start to finish! We especially want to thank their representative whose commitment played a huge role in getting the system implemented successfully. He was always available when needed and provided valuable support every step of the way. We're happy to give BrandWide a five-star rating and would absolutely recommend their services.
Cons
Honestly there were no meaningful downsides during our time working together. On the few occasions when a small issue came up, it was dealt with quickly, professionally and without causing any interruption to the project. The support remained consistent and dependable throughout so we really had no concerns at any stage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Frequently Asked Questions
What other apps does BrandWide integrate with?
BrandWide supports integration with multiple platforms, such as Twilio software, Stripe, QuickBooks, Zapier software, and Google Workspace software.
Does BrandWide have a mobile app?
Yes, BrandWide offers a dedicated mobile app.
What types of pricing plans does BrandWide offer?
BrandWide offers six flexible pricing plans, including Corporate Users, Franchisee Locations, Core Platform, Core+Learning, Core + Audit & Compliance, and Full Suite. Get a detailed BrandWide cost breakdown tailored to your specific requirements.
Does BrandWide offer an API?
Yes, BrandWide offers an API.
Who are the typical users of BrandWide?
BrandWide features are used by organizations across industries and sectors, including health and wellness, home services, education, retail and e-commerce, travel and hospitality, food and beverage, and pet care.
What language does BrandWide support?
BrandWide primarily supports English.
What level of support does BrandWide offer?
BrandWide offers support through contact form and live chat.