Total 60 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

13%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LW

Lea W.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
July 2019

Helpful for tracking clients

Pros

I was able to stay on top of client progress notes, view all club clients in one place and check people in for sessions without any trouble. From my experience it kept the day-to-day client management organized and made it easier for me to follow what was happening across the club.

Cons

A limitation I noticed was that the version we used did not allow remote access when I needed to check the schedule. I had to be on-site to look things up which was a bit inconvenient at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

LW

Lea W.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
July 2019

Helpful for tracking clients

Pros

I was able to stay on top of client progress notes, view all club clients in one place and check people in for sessions without any trouble. From my experience it kept the day-to-day client management organized and made it easier for me to follow what was happening across the club.

Cons

A limitation I noticed was that the version we used did not allow remote access when I needed to check the schedule. I had to be on-site to look things up which was a bit inconvenient at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

LW

Lea W.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
July 2019

Helpful for tracking clients

Pros

I was able to stay on top of client progress notes, view all club clients in one place and check people in for sessions without any trouble. From my experience it kept the day-to-day client management organized and made it easier for me to follow what was happening across the club.

Cons

A limitation I noticed was that the version we used did not allow remote access when I needed to check the schedule. I had to be on-site to look things up which was a bit inconvenient at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

LW

Lea W.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
July 2019

Helpful for tracking clients

Pros

I was able to stay on top of client progress notes, view all club clients in one place and check people in for sessions without any trouble. From my experience it kept the day-to-day client management organized and made it easier for me to follow what was happening across the club.

Cons

A limitation I noticed was that the version we used did not allow remote access when I needed to check the schedule. I had to be on-site to look things up which was a bit inconvenient at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

JJ

Judy J.

Accounting, 101-500 employees

More than a year

4.0
December 2018

friendly team and fast setup

Pros

Well I like that this platform has a central console to work from. Whenever we bring on a new client that uses the platform, I just email our contacts to get them added and in most cases I see it handled within minutes. I also find their team consistently friendly, courteous and pleasant to work with.

Cons

One thing I'd still like to see is the ability to download reports directly from the site instead of only receiving them by email. I think that would make reporting a lot more convenient for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JP

Jose P.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
December 2018

Organized updates that keep me on track

Pros

I can use it without any hassle. I've found it to be organized, well maintained and consistently updated which makes it feel reliable day to day. It also helps me manage my client base and stay on top of how my business is running so from my experience it has been a really useful tool.

Cons

As for my overall experience I've honestly had a very positive time with it. I haven't run into any major problems so my experience has been good overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RH

Ryan H.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
December 2018

fantastic for follow-ups

Pros

Something I like most about Club-os is how well it keeps everything organized especially when I'm managing follow-ups, appointments and communication across other software tools. I've found the system very simple to work with and from my experience, it runs reliably and helps me stay on top of daily tasks without feeling cluttered.

Cons

From time to time I do notice a few glitches although they happen pretty rarely. In my experience those small issues haven't taken away from the overall experience which has still been very positive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JJ

Judy J.

Accounting, 101-500 employees

More than a year

4.0
December 2018

friendly team and fast setup

Pros

Well I like that this platform has a central console to work from. Whenever we bring on a new client that uses the platform, I just email our contacts to get them added and in most cases I see it handled within minutes. I also find their team consistently friendly, courteous and pleasant to work with.

Cons

One thing I'd still like to see is the ability to download reports directly from the site instead of only receiving them by email. I think that would make reporting a lot more convenient for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JP

Jose P.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
December 2018

Organized updates that keep me on track

Pros

I can use it without any hassle. I've found it to be organized, well maintained and consistently updated which makes it feel reliable day to day. It also helps me manage my client base and stay on top of how my business is running so from my experience it has been a really useful tool.

Cons

As for my overall experience I've honestly had a very positive time with it. I haven't run into any major problems so my experience has been good overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RH

Ryan H.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
December 2018

fantastic for follow-ups

Pros

Something I like most about Club-os is how well it keeps everything organized especially when I'm managing follow-ups, appointments and communication across other software tools. I've found the system very simple to work with and from my experience, it runs reliably and helps me stay on top of daily tasks without feeling cluttered.

Cons

From time to time I do notice a few glitches although they happen pretty rarely. In my experience those small issues haven't taken away from the overall experience which has still been very positive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JJ

Judy J.

Accounting, 101-500 employees

More than a year

4.0
December 2018

friendly team and fast setup

Pros

Well I like that this platform has a central console to work from. Whenever we bring on a new client that uses the platform, I just email our contacts to get them added and in most cases I see it handled within minutes. I also find their team consistently friendly, courteous and pleasant to work with.

Cons

One thing I'd still like to see is the ability to download reports directly from the site instead of only receiving them by email. I think that would make reporting a lot more convenient for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JP

Jose P.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
December 2018

Organized updates that keep me on track

Pros

I can use it without any hassle. I've found it to be organized, well maintained and consistently updated which makes it feel reliable day to day. It also helps me manage my client base and stay on top of how my business is running so from my experience it has been a really useful tool.

Cons

As for my overall experience I've honestly had a very positive time with it. I haven't run into any major problems so my experience has been good overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RH

Ryan H.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
December 2018

fantastic for follow-ups

Pros

Something I like most about Club-os is how well it keeps everything organized especially when I'm managing follow-ups, appointments and communication across other software tools. I've found the system very simple to work with and from my experience, it runs reliably and helps me stay on top of daily tasks without feeling cluttered.

Cons

From time to time I do notice a few glitches although they happen pretty rarely. In my experience those small issues haven't taken away from the overall experience which has still been very positive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JJ

Judy J.

Accounting, 101-500 employees

More than a year

4.0
December 2018

friendly team and fast setup

Pros

Well I like that this platform has a central console to work from. Whenever we bring on a new client that uses the platform, I just email our contacts to get them added and in most cases I see it handled within minutes. I also find their team consistently friendly, courteous and pleasant to work with.

Cons

One thing I'd still like to see is the ability to download reports directly from the site instead of only receiving them by email. I think that would make reporting a lot more convenient for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JP

Jose P.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
December 2018

Organized updates that keep me on track

Pros

I can use it without any hassle. I've found it to be organized, well maintained and consistently updated which makes it feel reliable day to day. It also helps me manage my client base and stay on top of how my business is running so from my experience it has been a really useful tool.

Cons

As for my overall experience I've honestly had a very positive time with it. I haven't run into any major problems so my experience has been good overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RH

Ryan H.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
December 2018

fantastic for follow-ups

Pros

Something I like most about Club-os is how well it keeps everything organized especially when I'm managing follow-ups, appointments and communication across other software tools. I've found the system very simple to work with and from my experience, it runs reliably and helps me stay on top of daily tasks without feeling cluttered.

Cons

From time to time I do notice a few glitches although they happen pretty rarely. In my experience those small issues haven't taken away from the overall experience which has still been very positive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JZ

Jillian Z.

Health, Wellness and Fitness, 11-50 employees

More than a year

4.0
October 2018

Better lead follow-up flow

Pros

I've found that it makes following up with potential new clients much more organized and manageable than the way my previous workplace handled it. From my experience, it has really improved how I keep track of outreach and stay on top of conversations.

Cons

One issue I've noticed is that some features don't work as consistently as I expect which can make training coworkers take longer than it should. In my experience, that inconsistency sometimes creates confusion for colleagues while they're learning the software.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

JZ

Jillian Z.

Health, Wellness and Fitness, 11-50 employees

More than a year

4.0
October 2018

Better lead follow-up flow

Pros

I've found that it makes following up with potential new clients much more organized and manageable than the way my previous workplace handled it. From my experience, it has really improved how I keep track of outreach and stay on top of conversations.

Cons

One issue I've noticed is that some features don't work as consistently as I expect which can make training coworkers take longer than it should. In my experience, that inconsistency sometimes creates confusion for colleagues while they're learning the software.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

JZ

Jillian Z.

Health, Wellness and Fitness, 11-50 employees

More than a year

4.0
October 2018

Better lead follow-up flow

Pros

I've found that it makes following up with potential new clients much more organized and manageable than the way my previous workplace handled it. From my experience, it has really improved how I keep track of outreach and stay on top of conversations.

Cons

One issue I've noticed is that some features don't work as consistently as I expect which can make training coworkers take longer than it should. In my experience, that inconsistency sometimes creates confusion for colleagues while they're learning the software.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

JZ

Jillian Z.

Health, Wellness and Fitness, 11-50 employees

More than a year

4.0
October 2018

Better lead follow-up flow

Pros

I've found that it makes following up with potential new clients much more organized and manageable than the way my previous workplace handled it. From my experience, it has really improved how I keep track of outreach and stay on top of conversations.

Cons

One issue I've noticed is that some features don't work as consistently as I expect which can make training coworkers take longer than it should. In my experience, that inconsistency sometimes creates confusion for colleagues while they're learning the software.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8