Club OS Reviews
Total 60 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars33%
3
Stars13%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lea W.
Health, Wellness and Fitness, 500+ employees
More than a year
“Helpful for tracking clients
Pros
I was able to stay on top of client progress notes, view all club clients in one place and check people in for sessions without any trouble. From my experience it kept the day-to-day client management organized and made it easier for me to follow what was happening across the club.
Cons
A limitation I noticed was that the version we used did not allow remote access when I needed to check the schedule. I had to be on-site to look things up which was a bit inconvenient at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Lea W.
Health, Wellness and Fitness, 500+ employees
More than a year
“Helpful for tracking clients
Pros
I was able to stay on top of client progress notes, view all club clients in one place and check people in for sessions without any trouble. From my experience it kept the day-to-day client management organized and made it easier for me to follow what was happening across the club.
Cons
A limitation I noticed was that the version we used did not allow remote access when I needed to check the schedule. I had to be on-site to look things up which was a bit inconvenient at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Lea W.
Health, Wellness and Fitness, 500+ employees
More than a year
“Helpful for tracking clients
Pros
I was able to stay on top of client progress notes, view all club clients in one place and check people in for sessions without any trouble. From my experience it kept the day-to-day client management organized and made it easier for me to follow what was happening across the club.
Cons
A limitation I noticed was that the version we used did not allow remote access when I needed to check the schedule. I had to be on-site to look things up which was a bit inconvenient at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Lea W.
Health, Wellness and Fitness, 500+ employees
More than a year
“Helpful for tracking clients
Pros
I was able to stay on top of client progress notes, view all club clients in one place and check people in for sessions without any trouble. From my experience it kept the day-to-day client management organized and made it easier for me to follow what was happening across the club.
Cons
A limitation I noticed was that the version we used did not allow remote access when I needed to check the schedule. I had to be on-site to look things up which was a bit inconvenient at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Judy J.
Accounting, 101-500 employees
More than a year
“friendly team and fast setup
Pros
Well I like that this platform has a central console to work from. Whenever we bring on a new client that uses the platform, I just email our contacts to get them added and in most cases I see it handled within minutes. I also find their team consistently friendly, courteous and pleasant to work with.
Cons
One thing I'd still like to see is the ability to download reports directly from the site instead of only receiving them by email. I think that would make reporting a lot more convenient for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jose P.
Health, Wellness and Fitness, 500+ employees
More than a year
“Organized updates that keep me on track
Pros
I can use it without any hassle. I've found it to be organized, well maintained and consistently updated which makes it feel reliable day to day. It also helps me manage my client base and stay on top of how my business is running so from my experience it has been a really useful tool.
Cons
As for my overall experience I've honestly had a very positive time with it. I haven't run into any major problems so my experience has been good overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan H.
Health, Wellness and Fitness, 500+ employees
More than a year
“fantastic for follow-ups
Pros
Something I like most about Club-os is how well it keeps everything organized especially when I'm managing follow-ups, appointments and communication across other software tools. I've found the system very simple to work with and from my experience, it runs reliably and helps me stay on top of daily tasks without feeling cluttered.
Cons
From time to time I do notice a few glitches although they happen pretty rarely. In my experience those small issues haven't taken away from the overall experience which has still been very positive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Judy J.
Accounting, 101-500 employees
More than a year
“friendly team and fast setup
Pros
Well I like that this platform has a central console to work from. Whenever we bring on a new client that uses the platform, I just email our contacts to get them added and in most cases I see it handled within minutes. I also find their team consistently friendly, courteous and pleasant to work with.
Cons
One thing I'd still like to see is the ability to download reports directly from the site instead of only receiving them by email. I think that would make reporting a lot more convenient for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jose P.
Health, Wellness and Fitness, 500+ employees
More than a year
“Organized updates that keep me on track
Pros
I can use it without any hassle. I've found it to be organized, well maintained and consistently updated which makes it feel reliable day to day. It also helps me manage my client base and stay on top of how my business is running so from my experience it has been a really useful tool.
Cons
As for my overall experience I've honestly had a very positive time with it. I haven't run into any major problems so my experience has been good overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan H.
Health, Wellness and Fitness, 500+ employees
More than a year
“fantastic for follow-ups
Pros
Something I like most about Club-os is how well it keeps everything organized especially when I'm managing follow-ups, appointments and communication across other software tools. I've found the system very simple to work with and from my experience, it runs reliably and helps me stay on top of daily tasks without feeling cluttered.
Cons
From time to time I do notice a few glitches although they happen pretty rarely. In my experience those small issues haven't taken away from the overall experience which has still been very positive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Judy J.
Accounting, 101-500 employees
More than a year
“friendly team and fast setup
Pros
Well I like that this platform has a central console to work from. Whenever we bring on a new client that uses the platform, I just email our contacts to get them added and in most cases I see it handled within minutes. I also find their team consistently friendly, courteous and pleasant to work with.
Cons
One thing I'd still like to see is the ability to download reports directly from the site instead of only receiving them by email. I think that would make reporting a lot more convenient for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jose P.
Health, Wellness and Fitness, 500+ employees
More than a year
“Organized updates that keep me on track
Pros
I can use it without any hassle. I've found it to be organized, well maintained and consistently updated which makes it feel reliable day to day. It also helps me manage my client base and stay on top of how my business is running so from my experience it has been a really useful tool.
Cons
As for my overall experience I've honestly had a very positive time with it. I haven't run into any major problems so my experience has been good overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan H.
Health, Wellness and Fitness, 500+ employees
More than a year
“fantastic for follow-ups
Pros
Something I like most about Club-os is how well it keeps everything organized especially when I'm managing follow-ups, appointments and communication across other software tools. I've found the system very simple to work with and from my experience, it runs reliably and helps me stay on top of daily tasks without feeling cluttered.
Cons
From time to time I do notice a few glitches although they happen pretty rarely. In my experience those small issues haven't taken away from the overall experience which has still been very positive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Judy J.
Accounting, 101-500 employees
More than a year
“friendly team and fast setup
Pros
Well I like that this platform has a central console to work from. Whenever we bring on a new client that uses the platform, I just email our contacts to get them added and in most cases I see it handled within minutes. I also find their team consistently friendly, courteous and pleasant to work with.
Cons
One thing I'd still like to see is the ability to download reports directly from the site instead of only receiving them by email. I think that would make reporting a lot more convenient for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jose P.
Health, Wellness and Fitness, 500+ employees
More than a year
“Organized updates that keep me on track
Pros
I can use it without any hassle. I've found it to be organized, well maintained and consistently updated which makes it feel reliable day to day. It also helps me manage my client base and stay on top of how my business is running so from my experience it has been a really useful tool.
Cons
As for my overall experience I've honestly had a very positive time with it. I haven't run into any major problems so my experience has been good overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan H.
Health, Wellness and Fitness, 500+ employees
More than a year
“fantastic for follow-ups
Pros
Something I like most about Club-os is how well it keeps everything organized especially when I'm managing follow-ups, appointments and communication across other software tools. I've found the system very simple to work with and from my experience, it runs reliably and helps me stay on top of daily tasks without feeling cluttered.
Cons
From time to time I do notice a few glitches although they happen pretty rarely. In my experience those small issues haven't taken away from the overall experience which has still been very positive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jillian Z.
Health, Wellness and Fitness, 11-50 employees
More than a year
“Better lead follow-up flow
Pros
I've found that it makes following up with potential new clients much more organized and manageable than the way my previous workplace handled it. From my experience, it has really improved how I keep track of outreach and stay on top of conversations.
Cons
One issue I've noticed is that some features don't work as consistently as I expect which can make training coworkers take longer than it should. In my experience, that inconsistency sometimes creates confusion for colleagues while they're learning the software.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Jillian Z.
Health, Wellness and Fitness, 11-50 employees
More than a year
“Better lead follow-up flow
Pros
I've found that it makes following up with potential new clients much more organized and manageable than the way my previous workplace handled it. From my experience, it has really improved how I keep track of outreach and stay on top of conversations.
Cons
One issue I've noticed is that some features don't work as consistently as I expect which can make training coworkers take longer than it should. In my experience, that inconsistency sometimes creates confusion for colleagues while they're learning the software.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Jillian Z.
Health, Wellness and Fitness, 11-50 employees
More than a year
“Better lead follow-up flow
Pros
I've found that it makes following up with potential new clients much more organized and manageable than the way my previous workplace handled it. From my experience, it has really improved how I keep track of outreach and stay on top of conversations.
Cons
One issue I've noticed is that some features don't work as consistently as I expect which can make training coworkers take longer than it should. In my experience, that inconsistency sometimes creates confusion for colleagues while they're learning the software.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Jillian Z.
Health, Wellness and Fitness, 11-50 employees
More than a year
“Better lead follow-up flow
Pros
I've found that it makes following up with potential new clients much more organized and manageable than the way my previous workplace handled it. From my experience, it has really improved how I keep track of outreach and stay on top of conversations.
Cons
One issue I've noticed is that some features don't work as consistently as I expect which can make training coworkers take longer than it should. In my experience, that inconsistency sometimes creates confusion for colleagues while they're learning the software.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8