Docusign Reviews

“professional signing workflow”

Pros

Getting paperwork signed by multiple parties is much more simple with it and it helps keep our processes organized. It also adds a polished, professional touch even to simple invoices that just need approval.

Cons

The pricing is a bit of a drawback for a small business. If it were closer in cost to similar products, we would probably use it more often.

“worth every dollar”

Pros

Absolutely worth the cost. It really helps speed up the process of getting documents signed and sent back on time.

Cons

My only real complaint is that when I first started using it, figuring out how to upload the documents was a bit confusing.

“file signing has never been quicker”

Pros

Sending and receiving files for signature with this software is really simple and I especially love that everything goes directly to the recipient's email.

Cons

You need a little time at the beginning but once you get the hang of it, it becomes very useful and definitely improves productivity.

“Very practical”

Pros

We use it because it's much more manageable for people who work mostly with paper documents and aren't very familiar with digital tools or electronic systems.

Cons

One drawback is that the emails often end up in spam so we have to resend them or ask people to check and confirm.

“remote signatures made simple”

Pros

It helps a lot when we need signatures from clients who can't come into the office to sign documents in person with a wet signature.

Cons

Every now and then, after entering an email address in it, the app freezes before moving to the next screen and I have to restart it.

“Great tool”

Pros

Getting started with it was very simple and the regular reminders to complete pending tasks were really helpful. The structured workflows kept everything organized so everyone received timely updates and fully signed documents. It also felt like a strong value for the range of services we were using.

Cons

There weren't any specific problems or frustrations with the tool that made us stop using it. The decision to move on was more about other platforms offering features that better matched our needs.

“Flexible and easy to use”

Pros

Being able to configure multiple signers and control the signing order, along with a clean and user-friendly interface, really helps when bringing staff on board or handling agreements with external vendors.

Cons

At times, the email notifications don't work as expected when a signature is completed and it shows up as only viewed instead. There are also enough settings in the platform that it can be a bit confusing to navigate sometimes.

“faster signatures and less printing”

Pros

Love how quick it is to get documents out to customers for signatures, it saves a lot of time since there's no need to print everything first.

Cons

Sending a document takes more steps than it should and the software can be a bit slow at times when uploading files.

“organized signing across tools”

Pros

Keeping documents signed and sent out feels much more organized with this tool. It's especially useful that it integrates with so many other platforms.

Cons

It seems a bit difficult for elderly users to understand how to use this tool and complete paperwork or related tasks.

“top choice for e-signatures”

Pros

When it comes to electronic signature tools, It is still my go-to. It feels like the original digital signature platform and in my opinion, nothing else really comes close to competing with it.

Cons

I don't have any real complaints. If anything, it's just that so many other tools try to copy what it already does but none of them can really match it.

“Easy to track signatures with it”

Pros

It's pretty simple for both the sender and the signer to use. Keeping track of completed and pending documents is also simple and the tabs make it easier to manage each stage of the signing process.

Cons

If a client fails authorization, there can sometimes be trouble resending the forms without having to start the whole process over.

“simple and great”

Pros

Navigating this platform feels very simple and being able to send documents to other signers directly through it is an excellent feature.

Cons

I really didn't run into any major problems, aside from occasionally having trouble downloading documents after they were signed.

“signing whenever we need it”

Pros

Having documents signed whenever it works for us is incredibly flexible. It has become an essential part of how we run our business.

Cons

there's nothing to complain about. It works exactly the way we expect it to and we haven't had any issues with the platform itself.

“perfect for freelancers”

Pros

As a freelancer, handling client contracts with it is much more convenient. I can send documents, gather signatures and wrap up agreements within minutes even when everything is done remotely. It saves me a lot of time especially when I'm working with clients across different time zones.

Cons

A few of the more advanced features take some time to configure correctly. When sending more complex documents, you need to be careful with the setup to avoid layout problems.

“reliable for high-volume signing”

Pros

This is a dependable choice for our organization. We use it to handle bulk signatures for more than 500 employees and it also sends weekly offer letters straight from our recruiting software. The ability to include multiple signers and schedule delayed sending has been really useful.

Cons

There is very little I dislike about it. The only minor downside is that setting up templates and adding all the fields can sometimes take a while. I've also wanted to use it for sending CJI-type documents but I understand the cloud storage limitations prevent that so that isn't really an issue caused by DocuSign itself.

“Consistent and convenient”

Pros

Getting started was quick and the experience stays consistent regardless of who I'm working with or what kind of document needs signatures.

Cons

I really haven't run into any downside. The pricing is simple and the service has been reliable without showing any issues.

“Love it”

Pros

One of the best things about it is that you can sign documents from anywhere and it also offers a strong level of security to help keep your data protected.

Cons

The subscription options could be more flexible for occasional users. Sometimes you only need someone to sign a one-time document but they still have to pay for a full subscription period.

“Time saving tool”

Pros

Sending documents out for signatures with it is very simple and only takes a few clicks. The workflow tools keep everything organized which helps make sure nothing slips through the cracks. Being able to see exactly where each document is in the signing process is also really helpful. The platform is dependable, saves a lot of time and feels worth the cost because it removes so many extra steps. It keeps document management simple even for users who are not especially tech savvy.

Cons

One minor drawback is that documents occasionally take a little longer than expected to load and from time to time a signer may run into a small browser-related issue. It does not happen often but when it does, it can slow the process down a bit. I also feel the pricing could be more flexible for smaller teams.

“easy to use”

Pros

Uploading documents is very simple and being able to delete pages or replace a document is really useful.

Cons

Contact management feels unadaptive. The email layout sent to clients is not very readable, there's no automatic email signature and the envelope pricing is high.

“user-friendly!”

Pros

My confidence in this tool keeps building as it becomes more widely used and the platform is very simple to work with. Finishing an important form is quick and simple.

Cons

I still feel it costs a bit more than some competing options though the forms are much easier to complete which makes the higher price feel almost justified.