Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AB

Antonia B.

Oil & Energy, 500+ employees

More than a year

5.0
July 2025

templates for repeat work

Pros

Once the first document is uploaded, the platform is simple to use and creating templates helps organize all the tasks that come after.

Cons

It would be helpful if users were notified when a recipient is out on leave and could redirect the document to another reviewer instead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BP

Benetta P.

Human Resources, 51-100 employees

More than a year

5.0
July 2025

user-friendly envelopes

Pros

Creating envelopes in it feels very user friendly. The option to correct a package after it has already been sent is simple to use and the flow messages are clear and helpful throughout the process especially when a package already has one signature on it.

Cons

At this point, I do not have any complaints about using it. It has been an excellent package for me and I have not run into any bugs or limitations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DC

Duncan C.

Marketing and Advertising, 51-100 employees

More than a year

5.0
July 2025

drag-and-drop signing convenience

Pros

it makes it simple to add all the required fields, whether it's a signature, date, name, title or anything else. Everything can be placed quickly with a drag-and-drop setup which makes the whole process feel very simple.

Cons

One thing that could use some improvement is the email notification format when a signing request is sent to the inbox. The layout of those messages could definitely be designed better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TJ

Tyla J.

Health Wellness and Fitness, 1-10 employees

More than a year

5.0
July 2025

one-click signing convenience

Pros

Just one click and it automatically places your signatures for you which makes the whole process a lot faster.

Cons

I really haven't run into any downsides with this platform. If something goes wrong, it's usually due to factors outside their control, like a slow laptop or weak cell signal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BM

Bruce M.

Real Estate, 101-500 employees

More than a year

5.0
July 2025

handwritten-style signatures save time

Pros

Sending documents out for signature is very simple and the signatures come across clearly with a handwritten look. One of the biggest benefits for me is how much time this app saves on a regular basis.

Cons

Cant point to any real issues. I only use it for basic tasks so I may not be the best person to judge advanced drawbacks but that also says a lot about how well it handles the essentials.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

Jade M.

Real Estate, 1-10 employees

More than a year

5.0
July 2025

reliable daily document sending

Pros

A big reason I enjoy using it is how simple it is to use. It's part of my daily routine now and I can see myself continuing to use it long-term.

Cons

The one area that could really be improved is locating voided documents. Right now, searching for them isn't very convenient and they should be much easier to find.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RH

Raylon H.

Consumer Goods, 500+ employees

Less than a year

5.0
July 2025

trusted e-signature standard

Pros

it feels like the go-to e-signature platform these days. Just about everyone seems to use it which makes the whole process feel familiar whether you're dealing with businesses or individual customers.

Cons

One downside is the cost. it can get pretty pricey even for personal use, with plans starting above $15 per month per user. That ended up putting it out of my budget.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

KL

Keli L.

Construction, 51-100 employees

More than a year

5.0
July 2025

Good integrations

Pros

Collecting signatures on digital documents is really convenient and the integrations with other platforms make it simple to connect documents and send them through it for signing. Another feature I really appreciate is the auto-resend option for documents that still haven't been completed.

Cons

Something that would make it even better is if it also alerted the sender whenever the auto-resend feature is triggered for a signer who still has not completed the document.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CS

Charles S.

Design, 1-10 employees

More than a year

5.0
July 2025

templates speed up paperwork

Pros

Once it's properly built into your team's workflow, this turns into a really flexible tool. The template feature has made a big difference for us by cutting down the time it takes to send contracts, NDAs and other project documents.

Cons

A few of the document editing features especially when adding fields to fill in, still feel a bit outdated. The biggest frustration is the Google Drive integration only lets you access files from My Drive, not documents stored in a shared drive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

IK

Irene K.

Real Estate, 1-10 employees

Less than a year

5.0
July 2025

quick document signing win

Pros

Being able to sign documents without having to print and rescan them is incredibly convenient. It's also reassuring to know the document gets delivered right away.

Cons

I really haven't run into a downside with it. It organizes the whole process by removing the need to print, scan and send documents again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LR

Laura R.

Mental Health Care, 500+ employees

More than a year

5.0
July 2025

secure signing and organized docs

Pros

Getting started with it was simple even though I had never used any e-signing software before. The interface feels very adaptive and adaptable so moving through it and keeping the signing process organized has been very simple. I also appreciate the strong security and privacy features which make me feel confident that e-signatures and documents are well protected. On top of that, the document manager does a really good job of keeping everything in order so I can sign what I need without missing anything.

Cons

it has honestly been flawless for me and I haven't come across anything I would consider a downside or even something to complain about. The whole experience has been very efficient and completely error-free.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KZ

Kathryn Z.

Real Estate, 1-10 employees

Less than a year

5.0
July 2025

signatures made effortless

Pros

Every signature matters in my work and it has made the whole process much simpler to handle. Sending and receiving documents is simple and I even recommend it to my clients because it works so well.

Cons

One thing that could be better is the lack of a longer history for older documents since I sometimes waste time trying to track them down. It would also be helpful to have some AI-powered keyword search although I understand that might raise privacy concerns.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LH

Lucas H.

Design, 1-10 employees

More than a year

5.0
July 2025

helpful protection for solo work

Pros

Running this on my own has been much more manageable because it's far simpler to use. A tool like this really helps you avoid legal rabbit holes when that isn't even your main line of work.

Cons

It's extremely useful although the subscription is a little expensive. Still, that feels like the tradeoff for having something that handles documents without turning into a hassle.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

WW

WREN W.

Information Technology and Services, 11-50 employees

More than a year

5.0
July 2025

template setup saves time

Pros

Using it has been very simple and being able to create templates is something I really appreciate. It makes correcting and resending documents incredibly simple.

Cons

Spam filters do not seem to favor it very much. Whenever I send something out, I usually have to remind people to check their spam folder.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL

Amanda L.

Real Estate, 1-10 employees

More than a year

5.0
July 2025

great software for us

Pros

it has been really helpful for getting documents and contracts signed quickly and it also works well for marking up documents and sending them back for further review.

Cons

At times, I ran into issues while editing or adjusting the markup on certain documents and I ended up having to start over from scratch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LJ

Latesheca J.

E-Learning, 1-10 employees

Free Trial

5.0
July 2025

fast signing with solid security

Pros

Sending, signing and tracking documents in it felt very simple which saved me a lot of time. I especially appreciated how simple the platform was to use and the security features were another big plus.

Cons

The part I liked least was the pricing, along with setting up some of the templates which could be a bit of a hassle. I also heard complaints from people about the signup process required to access the documents.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Sports, 1-10 employees

More than a year

5.0
July 2025

made workflow so much better

Pros

Switching to it has saved us a huge amount of time compared with preparing paper copies, sending documents by fax or email and then chasing down signed hardcopies. It has made our whole process far more efficient than it used to be.

Cons

there is nothing I dislike about it. If I had to mention anything at all, it would be that other platforms still have not adopted an experience that is this efficient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Real Estate, 1-10 employees

More than a year

5.0
July 2025

real estate workflow upgrade

Pros

Compared with its main competitor, this product fits into my real estate workflow much better and the interface is very user-friendly.

Cons

It is priced a bit higher than its key competitor..

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

EL

Emma L.

Consumer Services, 51-100 employees

Less than 6 months

4.0
July 2025

simple signing that just works

Pros

Using it felt very simple. The platform was simple to navigate and it made electronically collecting the signatures my company needed quick and convenient.

Cons

I really didn't run into anything I disliked about it. It was very user-friendly throughout and I'd gladly use it again.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

RB

Robert B.

Insurance, 1-10 employees

More than a year

5.0
July 2025

adaptive setup that feels empowering

Pros

Right from the start, the software felt very adaptive and simple to use. It gave me the sense that I was in control and I really appreciated both the simple design and the setup process.

Cons

One thing I noticed was that it didn't seem to include a fill-in feature with suggested content. I also wish it offered more envelope options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8