Owen U.
Retail, 11-50 employees
Less than a year
“secure signing with smart automation”
Pros
it does a really good job of connecting with different platforms so signing documents feels effortless no matter which device I'm using. The interface adjusts well and removes a lot of the usual hassle that comes with paperwork, while its security features help keep everything aligned with standards like ISO 27001 and GDPR. The automation tools also help organize workflows and cut processing time quite a bit which makes it a strong option for professionals who want efficiency without giving up security.
Cons
Pricing is where it becomes harder to justify especially for small businesses or individual users who only need to sign documents once in a while. Even though the platform is strong on security and compliance some of the more advanced customization features particularly around automation, are locked behind higher-tier plans which can make scaling difficult on a tighter budget. There's also occasional UI lag when handling high volumes and that can interrupt workflow efficiency a bit.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Richelle H.
Information Technology and Services, 500+ employees
More than a year
“signature requests made simple”
Pros
Sending documents out for signatures happens constantly and it has made that process incredibly simple. It takes away the stress and I can quickly add only the fields I actually need instead of having to deal with pre-filled ones I don't want.
Cons
I don't have any complaints. Getting signatures through it feels smooth, it's very user-friendly and it makes the whole process a lot more convenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Whitney N.
Banking, 101-500 employees
More than a year
“remote signing made effortless”
Pros
Handling loan documents remotely is much more convenient with it. It's very user-friendly and that really helps signers know exactly where they need to sign.
Cons
No downsides at all that i can report
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Digna P.
Mental Health Care, 1-10 employees
More than a year
“user-friendly digital signing”
Pros
A very user-friendly and efficient way to view documents and sign them electronically, with good functionality overall.
Cons
I'm not completely sure about it's pricing since I used it through a company but I believe you need to pay more to access additional features.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Kanika B.
Human Resources, 51-100 employees
More than a year
“handy signing anywhere”
Pros
The interface is very flexible and the app works really well for signing documents while I'm away from my desk. I also appreciate that documents update in real time.
Cons
there isn't much to complain about. The app is strong and offers pretty much all the same functionality as the PC version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Eric T.
Research, 500+ employees
More than a year
“Reliable signatures”
Pros
it really stood out as the best option for lightweight CLM and collecting and validating digital signatures. During COVID, I managed to roll it out as an enterprise e-signature platform for an organization of 7,000 people in just a few weeks, replacing our paper-based signature workflows. The setup and deployment were simple to get in place.
Cons
Where it became difficult was the pricing model which felt heavily tilted in it's favor. Estimating envelope volume, dealing with overages and managing expirations was pretty intimidating. Having to constantly renegotiate the next batch of envelopes was frustrating. it is extremely capable and does its core job very well but it is also fairly strong in how it can be used. I attempted to expand it into other workflows but it did not work well for ad-hoc signature collection.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Sally G.
Health Wellness and Fitness, 500+ employees
More than a year
“digital signing made easy”
Pros
Getting documents signed virtually feels very simple with it. The whole process is quick, simple and very user-friendly which is exactly why I enjoy using it so much.
Cons
There have been occasional problems during authentication and sometimes the emails end up in spam for no clear reason.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mario C.
Program Development, 500+ employees
More than a year
“secure signatures and fast approvals”
Pros
One thing I really appreciate about it is the way it organizes the approval process while making everything feel more secure and efficient. Its legally binding e-signatures have completely removed the usual paperwork hassle and let us sign every agreement without any unnecessary delays. The bulk send feature has been a huge help too since I can handle renewal documents for multiple clients in just a few clicks and save a lot of time. Real-time status updates, alerts and notifications also keep both my team and clients informed which helps avoid approval delays. On top of that, it's strong encryption and detailed audit trails give me real peace of mind because every step stays secure, transparent and fully traceable.
Cons
Up to this point, we really haven't run into any issues with it. It has been reliable and consistent, helping us finalize documents efficiently every time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joshua B.
Construction, 1-10 employees
More than a year
“trusted document security”
Pros
Nothing has made me feel more confident about sharing documents than it. The security around all of my files feels complete and I've never felt this protected when sending sensitive documents.
Cons
There are times when it takes a few minutes to load. That said it has never let me down and it consistently stays secure.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole C.
Information Technology and Services, 51-100 employees
More than a year
“great for everyone”
Pros
Getting a document signed only takes a few minutes. When someone sends one over, it can be completed in no time and the platform is simple enough that anyone can figure out how it works.
Cons
At this point, I'm satisfied with all the features it provides. Everything on the platform is simple to use and understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mark H.
Education Management, 11-50 employees
More than a year
“excellent software”
Pros
Using it has been very simple for both our clients and our staff when it comes to electronic signatures. It also saves quite a bit of time when sending out important documents.
Cons
The registration process in it involves quite a few steps and could be more organized. The font options are also fairly limited.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
Laurie D.
Civic & Social Organization, 101-500 employees
More than a year
“clear signing flow”
Pros
The process is very simple to follow. It points out exactly where to sign with arrows and then automatically takes you to the next required section.
Cons
Nothing really comes to mind as a downside because it's very simple and direct. The only thing that confused me at first was how it jumped to different sections automatically.. I went back a few times just to make sure I had finished everything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan S.
Food Production, 500+ employees
More than a year
“professional and convenient to use”
Pros
Very simple and convenient. It also adds a polished, professional touch that really makes a big difference.
Cons
The pricing setup is not always very clear or predictable. On top of that, it emails sometimes end up in people's spam folders.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
8
Functionality
8
Angelika M.
Design, 11-50 employees
More than a year
“sign anywhere convenience”
Pros
Mobile app is especially handy because you can sign while you're out and about which is perfect when you have a busy schedule.
Cons
I honestly don't have any complaints. it is fantastic for staying on top of documents and it makes signing really convenient for people who aren't able to meet in person.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 11-50 employees
More than a year
“reliable signatures and broad integrations”
Pros
It's fast, dependable and works really well for collecting signatures. The pricing feels fair and it's a big plus that it connects with many of the major apps people already use.
Cons
One thing it's missing is deeper visibility into where someone may lose interest while reviewing a contract. It shows whether the contract was opened but it doesn't offer much detail on where the process may have stalled or what specific roadblocks came up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Janine G.
Industrial Automation, 500+ employees
More than a year
“fantastic interface and updates”
Pros
it has a fantastic interface and signing documents is very simple. It's also convenient to send documents to multiple people for signatures, review and copies.
Cons
I've been using it since 2015 and they've continued to add updates and new features that make it even more user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Susan N.
Automotive, 51-100 employees
More than a year
“Effortless signatures for leadership”
Pros
Getting signatures through it is simple for everyone to use. It makes collecting approvals from our C-suite members smooth.
Cons
There really wasn't any major downside to it for our company. Everything worked the way it was supposed to.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Kaitlyn C.
Automotive, 51-100 employees
Less than a year
“quick setup and reliable signing”
Pros
After trying it alongside Adobe and PandaDoc, I can say it's still a really strong option. Getting started was very simple, it adapts well to different needs and sending documents out for signatures felt smooth and efficient.
Cons
The biggest downside for us was the pricing which felt a little steep compared with PandaDoc especially for the smaller projects we sometimes deal with. We also hit a few roadblocks with customization and branding since it didn't feel as flexible as Adobe. On top of that some of the more advanced tools took a little while to learn.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
8
Functionality
6
Alex D.
Health Wellness and Fitness, 1-10 employees
More than a year
“saves time”
Pros
When I need signatures quickly for things like contracts or approvals, this is usually what I use. It works without any hassle.. just upload the document, place the signature tags where needed, send it out and it's done.
Cons
Every now and then it makes me go through a few extra steps that feel a little unnecessary but it's nothing major. Even with that, it's still much better than printing documents and scanning them back in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Retail, 1-10 employees
More than a year
“Clean records”
Pros
Getting documents signed with this takes pretty much all the hassle out of the process. I've used it for contracts, agreements and onboarding forms and it has consistently been quick and simple. There's no printing, no scanning and no back-and-forth chasing people down. You send the document, they sign it and that's it. The audit trail is useful too especially when you need to keep your records accurate and organized.
Cons
The interface feels a bit dated at times and organizing documents after they've been signed isn't always very flexible. When you're managing multiple versions or working from several templates, it can take some extra effort to keep everything in order. It does the job well but the overall user experience could be more polished.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8