Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

OU

Owen U.

Retail, 11-50 employees

Less than a year

4.0
June 2025

secure signing with smart automation

Pros

it does a really good job of connecting with different platforms so signing documents feels effortless no matter which device I'm using. The interface adjusts well and removes a lot of the usual hassle that comes with paperwork, while its security features help keep everything aligned with standards like ISO 27001 and GDPR. The automation tools also help organize workflows and cut processing time quite a bit which makes it a strong option for professionals who want efficiency without giving up security.

Cons

Pricing is where it becomes harder to justify especially for small businesses or individual users who only need to sign documents once in a while. Even though the platform is strong on security and compliance some of the more advanced customization features particularly around automation, are locked behind higher-tier plans which can make scaling difficult on a tighter budget. There's also occasional UI lag when handling high volumes and that can interrupt workflow efficiency a bit.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

RH

Richelle H.

Information Technology and Services, 500+ employees

More than a year

5.0
June 2025

signature requests made simple

Pros

Sending documents out for signatures happens constantly and it has made that process incredibly simple. It takes away the stress and I can quickly add only the fields I actually need instead of having to deal with pre-filled ones I don't want.

Cons

I don't have any complaints. Getting signatures through it feels smooth, it's very user-friendly and it makes the whole process a lot more convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WN

Whitney N.

Banking, 101-500 employees

More than a year

5.0
June 2025

remote signing made effortless

Pros

Handling loan documents remotely is much more convenient with it. It's very user-friendly and that really helps signers know exactly where they need to sign.

Cons

No downsides at all that i can report

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DP

Digna P.

Mental Health Care, 1-10 employees

More than a year

5.0
June 2025

user-friendly digital signing

Pros

A very user-friendly and efficient way to view documents and sign them electronically, with good functionality overall.

Cons

I'm not completely sure about it's pricing since I used it through a company but I believe you need to pay more to access additional features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

KB

Kanika B.

Human Resources, 51-100 employees

More than a year

5.0
June 2025

handy signing anywhere

Pros

The interface is very flexible and the app works really well for signing documents while I'm away from my desk. I also appreciate that documents update in real time.

Cons

there isn't much to complain about. The app is strong and offers pretty much all the same functionality as the PC version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

ET

Eric T.

Research, 500+ employees

More than a year

5.0
June 2025

Reliable signatures

Pros

it really stood out as the best option for lightweight CLM and collecting and validating digital signatures. During COVID, I managed to roll it out as an enterprise e-signature platform for an organization of 7,000 people in just a few weeks, replacing our paper-based signature workflows. The setup and deployment were simple to get in place.

Cons

Where it became difficult was the pricing model which felt heavily tilted in it's favor. Estimating envelope volume, dealing with overages and managing expirations was pretty intimidating. Having to constantly renegotiate the next batch of envelopes was frustrating. it is extremely capable and does its core job very well but it is also fairly strong in how it can be used. I attempted to expand it into other workflows but it did not work well for ad-hoc signature collection.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

SG

Sally G.

Health Wellness and Fitness, 500+ employees

More than a year

5.0
June 2025

digital signing made easy

Pros

Getting documents signed virtually feels very simple with it. The whole process is quick, simple and very user-friendly which is exactly why I enjoy using it so much.

Cons

There have been occasional problems during authentication and sometimes the emails end up in spam for no clear reason.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

Mario C.

Program Development, 500+ employees

More than a year

5.0
June 2025

secure signatures and fast approvals

Pros

One thing I really appreciate about it is the way it organizes the approval process while making everything feel more secure and efficient. Its legally binding e-signatures have completely removed the usual paperwork hassle and let us sign every agreement without any unnecessary delays. The bulk send feature has been a huge help too since I can handle renewal documents for multiple clients in just a few clicks and save a lot of time. Real-time status updates, alerts and notifications also keep both my team and clients informed which helps avoid approval delays. On top of that, it's strong encryption and detailed audit trails give me real peace of mind because every step stays secure, transparent and fully traceable.

Cons

Up to this point, we really haven't run into any issues with it. It has been reliable and consistent, helping us finalize documents efficiently every time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Joshua B.

Construction, 1-10 employees

More than a year

5.0
June 2025

trusted document security

Pros

Nothing has made me feel more confident about sharing documents than it. The security around all of my files feels complete and I've never felt this protected when sending sensitive documents.

Cons

There are times when it takes a few minutes to load. That said it has never let me down and it consistently stays secure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NC

Nicole C.

Information Technology and Services, 51-100 employees

More than a year

5.0
June 2025

great for everyone

Pros

Getting a document signed only takes a few minutes. When someone sends one over, it can be completed in no time and the platform is simple enough that anyone can figure out how it works.

Cons

At this point, I'm satisfied with all the features it provides. Everything on the platform is simple to use and understand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MH

Mark H.

Education Management, 11-50 employees

More than a year

4.0
June 2025

excellent software

Pros

Using it has been very simple for both our clients and our staff when it comes to electronic signatures. It also saves quite a bit of time when sending out important documents.

Cons

The registration process in it involves quite a few steps and could be more organized. The font options are also fairly limited.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

LD

Laurie D.

Civic & Social Organization, 101-500 employees

More than a year

5.0
June 2025

clear signing flow

Pros

The process is very simple to follow. It points out exactly where to sign with arrows and then automatically takes you to the next required section.

Cons

Nothing really comes to mind as a downside because it's very simple and direct. The only thing that confused me at first was how it jumped to different sections automatically.. I went back a few times just to make sure I had finished everything.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS

Ryan S.

Food Production, 500+ employees

More than a year

4.0
June 2025

professional and convenient to use

Pros

Very simple and convenient. It also adds a polished, professional touch that really makes a big difference.

Cons

The pricing setup is not always very clear or predictable. On top of that, it emails sometimes end up in people's spam folders.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

8

Functionality

8

AM

Angelika M.

Design, 11-50 employees

More than a year

5.0
June 2025

sign anywhere convenience

Pros

Mobile app is especially handy because you can sign while you're out and about which is perfect when you have a busy schedule.

Cons

I honestly don't have any complaints. it is fantastic for staying on top of documents and it makes signing really convenient for people who aren't able to meet in person.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 11-50 employees

More than a year

5.0
June 2025

reliable signatures and broad integrations

Pros

It's fast, dependable and works really well for collecting signatures. The pricing feels fair and it's a big plus that it connects with many of the major apps people already use.

Cons

One thing it's missing is deeper visibility into where someone may lose interest while reviewing a contract. It shows whether the contract was opened but it doesn't offer much detail on where the process may have stalled or what specific roadblocks came up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JG

Janine G.

Industrial Automation, 500+ employees

More than a year

5.0
June 2025

fantastic interface and updates

Pros

it has a fantastic interface and signing documents is very simple. It's also convenient to send documents to multiple people for signatures, review and copies.

Cons

I've been using it since 2015 and they've continued to add updates and new features that make it even more user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SN

Susan N.

Automotive, 51-100 employees

More than a year

4.0
June 2025

Effortless signatures for leadership

Pros

Getting signatures through it is simple for everyone to use. It makes collecting approvals from our C-suite members smooth.

Cons

There really wasn't any major downside to it for our company. Everything worked the way it was supposed to.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

KC

Kaitlyn C.

Automotive, 51-100 employees

Less than a year

4.0
June 2025

quick setup and reliable signing

Pros

After trying it alongside Adobe and PandaDoc, I can say it's still a really strong option. Getting started was very simple, it adapts well to different needs and sending documents out for signatures felt smooth and efficient.

Cons

The biggest downside for us was the pricing which felt a little steep compared with PandaDoc especially for the smaller projects we sometimes deal with. We also hit a few roadblocks with customization and branding since it didn't feel as flexible as Adobe. On top of that some of the more advanced tools took a little while to learn.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

8

Functionality

6

AD

Alex D.

Health Wellness and Fitness, 1-10 employees

More than a year

5.0
June 2025

saves time

Pros

When I need signatures quickly for things like contracts or approvals, this is usually what I use. It works without any hassle.. just upload the document, place the signature tags where needed, send it out and it's done.

Cons

Every now and then it makes me go through a few extra steps that feel a little unnecessary but it's nothing major. Even with that, it's still much better than printing documents and scanning them back in.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Retail, 1-10 employees

More than a year

4.0
May 2025

Clean records

Pros

Getting documents signed with this takes pretty much all the hassle out of the process. I've used it for contracts, agreements and onboarding forms and it has consistently been quick and simple. There's no printing, no scanning and no back-and-forth chasing people down. You send the document, they sign it and that's it. The audit trail is useful too especially when you need to keep your records accurate and organized.

Cons

The interface feels a bit dated at times and organizing documents after they've been signed isn't always very flexible. When you're managing multiple versions or working from several templates, it can take some extra effort to keep everything in order. It does the job well but the overall user experience could be more polished.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8