Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MC

Mark C.

Investment Management, 1-10 employees

More than a year

5.0
May 2025

great for us

Pros

Everything loads very quickly and the click-to-sign option makes the process really convenient. It's also simple to make edits, fix anything that needs correcting and resubmit the document when necessary.

Cons

It doesn't always detect when someone misses one of the required signature fields and that can end up delaying the signing process.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SW

Stephanie W.

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
May 2025

reliable signing for every document

Pros

it has been really useful for collecting required signatures on everything from contracts to financial paperwork. I've enjoyed using it over the years because it's convenient and always available when I need it.

Cons

Getting an account set up can sometimes feel more complicated than it should be, with a few extra steps that seem a bit intimidating. It feels like it should be simpler to set it up once and just log in consistently since sometimes I'm asked to sign in and other times I'm not. Still, having a record of everything I've signed is definitely a nice benefit.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

JS

Jackie S.

Logistics and Supply Chain, 1-10 employees

More than a year

5.0
May 2025

e-signing made easy

Pros

Whenever I need to get a document signed electronically, this app is really simple to use and pretty self-explanatory.

Cons

I honestly don't have any complaints about the app. I didn't run into any issues while using it and I'd definitely use it again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Jeff B.

Food Production, 11-50 employees

More than a year

5.0
May 2025

I like the signature navigation

Pros

Clicking next to move through each signature is really helpful and it makes the signing process more efficient and simple.

Cons

One thing I don't like is that when I keep clicking to the next signature, it can be hard to make sure I'm not overlooking important information while signing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ML

Manveet L.

Health Wellness and Fitness, 11-50 employees

More than a year

5.0
May 2025

user-friendly teamwide signing

Pros

The interface is very user-friendly and sending documents to multiple people for signatures is simple. Our whole team was able to pick it up quickly and start using it without much trouble.

Cons

The pricing is higher compared to some other options but it makes sense for a medium or large company. It also comes with strong security measures.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

VB

Vanessa B.

Education Management, 500+ employees

Less than a year

5.0
May 2025

Incredible

Pros

Signing documents with it is quick and efficient and it also lets users keep an electronic copy for their records.

Cons

They should provide a little more context about what you're signing since it tends to jump through the document.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PD

Pat D.

Hospital & Health Care, 500+ employees

More than a year

4.0
May 2025

strong integrations for signatures

Pros

it is a high-quality e-signature platform and its strong integrations make collecting signatures simple while keeping deployment simple.

Cons

I feel it faces a lot of competition and its pricing is higher than other options which makes it difficult to keep using without considering a switch.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

9

JS

Josh S.

Legal Services, 51-100 employees

More than a year

5.0
May 2025

fantastic signing and tracking

Pros

Sending documents to our clients has been very simple for our business. They can sign without any hassle and we can clearly see when a document has been viewed and completed which makes the whole process really convenient.

Cons

The pricing is a bit on the higher side but it still feels worth the cost because of how reliably it performs. In my opinion, it's the best option available on the market.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

OH

Oussama H.

Security and Investigations, 51-100 employees

Less than a year

5.0
May 2025

secure digital signing convenience

Pros

it really simplifies the whole digital document signing process and makes sending documents back very simple. The part I appreciate most is that there's no need to install any software to sign anything.. you just open the link and it takes you directly to the document. On top of that, the entire process feels secure and helps prevent problems like document leaks or session hijacking.

Cons

I honestly can't think of anything I dislike about it. Most of the time, the signing process works without issues or errors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JM

Jessieah M.

Entertainment, 1-10 employees

More than a year

4.0
May 2025

flawless design and convenient signing

Pros

One thing I really appreciate is the polished design setup and it seems like they keep updating it almost daily. It makes signing different types of documents and sending them back very convenient.

Cons

The only downside that comes to mind is the limited number of signings allowed in a day. I haven't used it in a while so I'm not sure whether they've changed that limitation since then.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

DB

Damon B.

Telecommunications, 1-10 employees

More than a year

5.0
May 2025

simple signing with collaborators

Pros

Signing documents is simple and it works really well when sharing with any collaborator.

Cons

Downloading contracts can get a bit confusing when the link has already expired.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

GY

Gerald Y.

Information Technology and Services, 11-50 employees

More than a year

4.0
May 2025

quick setup and instant signing

Pros

Getting started with it took almost no effort. The first time we used it, everything worked immediately. People just receive the link and sign without any confusion and I didn't have to walk the team through anything.

Cons

The only downside is that there isn't much flexibility in how the signing page looks since it stays pretty much the same. It would be better to have more control over that part though it has been handling the job well up to now.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JP

Jesús P.

Health Wellness and Fitness, 1-10 employees

Free Trial

4.0
May 2025

legally valid signatures

Pros

Signatures it produces are legally valid and the results are exactly what you'd expect and need from software like this.

Cons

Although the signatures are legally sound, the license cost may exceed the financial benefit for low-volume users.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

RF

Robert F.

Food & Beverages, 500+ employees

Less than a year

5.0
May 2025

fast signing from anywhere

Pros

Sending documents takes barely any time and people can sign right from their phones which cuts down a ton of back-and-forth when timing is important. We simply upload the file, set the fields and send it off.

Cons

We often end up re-uploading the same document just to adjust one small detail which is a little frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BR

Badru R.

Information Technology and Services, 101-500 employees

Less than a year

5.0
May 2025

fantastic for signing documents

Pros

Out of all the document signing apps I've used, Focusing has been the best. It lets me fill in all my document details and add my signature smoothly without any hassle.

Cons

Nothing at all..

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SF

Sarah F.

Real Estate, 1-10 employees

More than a year

5.0
May 2025

handy for shared document signing

Pros

It lets me edit documents, add several signing parties and once everything is finished, everyone automatically receives a copy of the completed document.

Cons

The mobile app feels less user-friendly than the desktop version, at least to me. I use it for real estate paperwork and whenever I move from initials to signatures or switch to a different signer, I have to save each one as a separate new field. That makes the process pretty time-consuming and I can't place multiple signatures or initials any other way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NJ

Natalie J.

Real Estate, 1-10 employees

More than a year

5.0
May 2025

Simple to learn

Pros

Simple to learn, easy to move around in and flexible enough to work well across many different workplaces.

Cons

One downside is that multiple people on the same team can't be signed into the same account at once or someone gets logged out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LH

Luke H.

Banking, 500+ employees

Less than a year

5.0
May 2025

fast signing and quick follow-ups

Pros

Uploading a document, setting the fields and sending it out takes very little time. Most people open it and sign quickly even those who are not very comfortable with digital tools. That part works really well and makes follow-ups much easier.

Cons

What felt missing was a simple way to organize files afterward. Everything ends up in the same place so you have to rename or move items manually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LR

Latoyah R.

Pharmaceuticals, 500+ employees

More than a year

5.0
May 2025

secure signing and instant alerts

Pros

it does an excellent job with signer verification and authentication so my signature stays protected and no one else can access it. The interface is very user-friendly which makes the signing process feel simple. It also includes a document scanner that makes scanning paperwork for signatures really convenient. The real-time notifications keep me updated on any documents still waiting to be signed. On top of that, the built-in document sharing feature has been very helpful for sending completed files back or forwarding them to the right person after signing.

Cons

Up to this point, everything has worked exactly as expected. I haven't run into any flaws or features in it that fail to function properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LO

Layla O.

Food & Beverages, 500+ employees

More than a year

4.0
May 2025

Secure tool

Pros

Any time I need to sign paperwork, it makes the whole process much more convenient. I can get through a large number of documents in a short amount of time which really helps. The access authentication features give me confidence that no one else can misuse my e-signature and the multi-party signing option works really well when I'm finalizing agreements with clients.

Cons

there isn't anything about it that has disappointed me. It's rare to call any software perfect but this one has been exactly that for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9