Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JN

Jina N.

Translation and Localization, 1-10 employees

More than a year

5.0
May 2025

date prompts work well

Pros

A really convenient way to sign documents and enter dates, with clear guidance showing exactly where each field needs to be filled in.

Cons

On a mobile phone, it can be hard to view when the text is small.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CW

Colby W.

Real Estate, 51-100 employees

Less than 6 months

5.0
April 2025

confident document signing

Pros

Using it is very simple and it gives me the confidence I need whenever I'm signing documents.

Cons

There really isn't much I dislike about it or the way it fits into my business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

Jazzmen M.

Fine Art, 1-10 employees

More than a year

5.0
April 2025

fast document signing

Pros

Getting documents signed and sent by email only takes a few minutes with it which saves a lot of time.

Cons

The subscription price feels excessive unless it includes added benefits and if those perks do exist, they are not explained clearly enough.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AB

Andrea B.

Luxury Goods & Jewelry, 1-10 employees

More than a year

5.0
April 2025

Great e-sign workflow tools

Pros

Being able to handle electronic signatures, document management and approval automation in one tool has been the biggest advantage for us. It keeps workflows organized and the mobile app support is another plus since it helps us stay on top of things even when we're away from the office.

Cons

If a company has a very complex system or a large-scale business workflow, the initial setup can be challenging and take a fair amount of effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Amanda S.

Security and Investigations, 1-10 employees

More than a year

5.0
April 2025

well managed

Pros

Using it has been a really positive experience. It loads quickly, keeps everything organized and the platform is very simple to use.

Cons

I honestly don't have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RP

Rachael P.

Management Consulting, 500+ employees

Less than a year

5.0
April 2025

excellent e-signatures and web forms

Pros

Out of all the electronic signature tools I've used, this one has been the best. It also does a really good job managing different types of documents and the web forms have been very helpful for collecting data.

Cons

Don't have any complaints about the features. My only issue is with customer support since they can sometimes take a while to respond to inquiries.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

CC

Carlos C.

Recreational Facilities and Services, 51-100 employees

More than a year

5.0
April 2025

secure legal e-signing

Pros

Handling and signing documents electronically is very convenient with this software. The interface feels interactive and user-friendly which makes managing documents simple. Another big advantage is that it signatures are legally binding and officially recognized by law.

Cons

Even though the software delivers good value for the price, it can still feel expensive for small businesses.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

KJ

Krysta J.

Education Management, 1-10 employees

Free Trial

5.0
April 2025

simple navigation

Pros

Navigating the app felt very simple and I was able to finish the paperwork I needed without wasting time.

Cons

I honestly didn't run into anything I disliked about the app. It seems very well designed and organized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PC

paola C.

Consumer Services, 51-100 employees

Less than a year

5.0
April 2025

contracts signed in minutes

Pros

Whenever I'm starting or wrapping up a contract with a company, it is usually the tool I rely on. It makes the whole process faster, more practical and more efficient because I can sign any required document without having to leave home.

Cons

there wasn't anything I disliked about the app when I used it before. It was simple to understand simple to use and it worked perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KK

Kathryn K.

Hospitality, 1-10 employees

Less than 6 months

5.0
April 2025

trustworthy !!

Pros

Right away, the navigation felt simple and convenient. It's simple but still does everything it needs to do. Every time I use it, it handles the job thoroughly and gets everything done as expected.

Cons

No cons from my side

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DH

Desmond H.

Education Management, 500+ employees

More than a year

4.0
April 2025

sequential signing works well

Pros

Getting documents signed in the right sequence is very simple and it handles multiple signatures in order exactly the way it should. The newer AI generation feature also performs quite well and has been a useful addition.

Cons

The biggest downside with it is the price. At about $45 per month for each user, it can be pretty expensive and for a non-profit, a basic signature tool can take up too much of the budget.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

8

Functionality

7

YG

Yoel G.

Publishing, 51-100 employees

More than a year

5.0
April 2025

fast document signing workflow

Pros

it is simple to use, speeds up document signing and makes it easier to track agreements.

Cons

At times, the integrations can be tricky to set up and the price can be high for smaller teams.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

MS

Mikayla S.

Education Management, 11-50 employees

More than a year

5.0
April 2025

paperless signing made simple

Pros

Creating documents for signature in it is simple and the platform is very simple to use. It makes it incredibly convenient to sign paperwork without ever needing a pen.

Cons

Haven't run into any major downsides aside from the cost.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MS

Monica S.

Education Management, 500+ employees

Less than a year

5.0
April 2025

Love using e-signatures this way

Pros

Using it has made document signing quick, secure and very user-friendly. It keeps workflows organized and cuts down a lot of the usual paperwork hassle.

Cons

The pricing can feel a bit high and there are occasional interface hiccups. Limited offline functionality also makes things difficult at times.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

AY

Aaron Y.

Facilities Services, 51-100 employees

More than a year

4.0
April 2025

reliable document signing

Pros

it has really helped us organize all the documents that need signatures from both contractors and clients. The features work efficiently, it's simple to use and at this point it has become a key part of how we run our business.

Cons

One challenge has been the move to user-based pricing, mainly because they seem hesitant to clearly share what the actual per-user cost is. It's always uncomfortable dealing with a company that isn't upfront about pricing.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

8

Functionality

9

KJ

Kevin J.

Environmental Services, 500+ employees

More than a year

5.0
April 2025

fast signing and organized docs

Pros

Handling document signatures has become much simpler with it especially when I'm dealing with digital files. Being able to create a reusable electronic signature saves a lot of time and lets me sign documents quickly whenever needed. The file-sharing feature is also really helpful because it makes sending signed documents to the right recipients very simple. On top of that, the document manager keeps everything organized by showing which files are still waiting for my signature and which ones are already completed.

Cons

Working with it has been consistently comfortable for me and the features feel very adaptive. I genuinely haven't run into anything I dislike about it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

EJ

Emma J.

Mental Health Care, 11-50 employees

More than a year

4.0
April 2025

plenty of field options

Pros

There are a lot of field options available. For example, I can set up fields specifically for dates, initials, names, signatures, checkboxes and more.

Cons

This tool should have a bypass feature. For example, if page two asks for information that only matters based on an answer from page one, it would be nice to officially skip that section. Right now someone could type a dash to move past it but having a built-in bypass option would be really useful.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

JH

Jeffrey H.

Medical Practice, 11-50 employees

More than a year

3.0
April 2025

useful features but frustrating limits

Pros

Working with it has been pretty simple overall. It gives you a lot of flexibility to customize the documents you upload which is really helpful. Having the documents be legally binding and encrypted is also a major advantage in the line of work I'm in.

Cons

The pricing structure can be confusing and the different tiers feel somewhat restrictive. We've also had clients mention problems when using it on mobile devices since the interactions there haven't been very good. On top of that, reaching customer support tends to be slow and the help we get is often not very useful.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

5

Functionality

4

BO

Babatunde O.

Market Research, 51-100 employees

More than a year

4.0
April 2025

document signing made simple

Pros

This is one of the document-signing tools that really helps finalize and legalize documents by allowing both participants to sign them without hassle.

Cons

A limitation is that signed documents can't be edited afterward. There should be an option to make changes that would void the previous signatures and let both parties sign the updated document again.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

A

Anonymous

Computer Software, 500+ employees

More than a year

5.0
April 2025

digital signing done right

Pros

Being able to digitally sign documents while keeping all the records organized in one place is really useful.

Cons

There's not much to complain about. The UI could maybe use some improvement but nothing major stands out as a downside.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10