Victor M.
Legal Services, 1-10 employees
More than a year
“user-friendly document execution”
Pros
The platform is very user friendly when it comes to executing documents.
Cons
This hasn't been an issue for me, as I haven't come across anything I dislike about It up to this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gisele F.
Marketing and Advertising, 11-50 employees
Free Trial
“top-notch document management”
Pros
Document management capabilities are excellent and being cloud-based makes the software even more convenient to use.
Cons
I haven't run into any problems with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda C.
Education Management, 51-100 employees
More than a year
“automatic audit trail wins”
Pros
Its quite simple and the automatic signatory audit trail is a really valuable feature.
Cons
When documents are sent by email some recipients may assume the message is spam.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Caleb C.
Entertainment, 11-50 employees
Less than 6 months
“secure document tracking”
Pros
Keeping up with a document's progress is simple and the platform is also very secure.
Cons
I haven't run into any downsides. It handles everything I need it to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Guy W.
Insurance, 1-10 employees
More than a year
“reliable client signing tool”
Pros
Had a very positive experience. It's simple to work with and clients have no trouble signing documents. We've been using it for quite a while and haven't run into any issues at all.
Cons
Everything has worked well for us and I can't think of any changes that need to be made.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly G.
Mental Health Care, 51-100 employees
More than a year
“quick e-signing for paperwork”
Pros
Handling leases and work forms with electronic signatures is really convenient and makes the whole process much faster.
Cons
There are times when I'm filling things out and the autofill doesn't get the information quite right.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Elizabeth W.
Insurance, 51-100 employees
More than a year
“simple and practical for everyone”
Pros
It's simple and very simple to use. We use it across the company with both employees and clients.
Cons
Nothing to complain about with this software, it's simple and does exactly what it's supposed to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paula C.
Mental Health Care, 1-10 employees
Less than 6 months
“quick contract signing”
Pros
The whole process felt very user friendly. I was able to sign my contracts and send them off without any hassle and the other person got them within minutes.
Cons
I was happy with everything about it and didn't run into any downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maryna R.
Construction, 51-100 employees
Less than a year
“tracking signatures is fantastic”
Pros
Working with It has been a really positive experience. It's very simple to use and I can clearly track the progress to see who has already signed and who still needs to sign. You can also set up notifications and let people only view documents that others have signed. Fantastic product!
Cons
I haven't come across any downsides. I really enjoy using this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Sanaa K.
Health Wellness and Fitness, 1-10 employees
More than a year
“Its easy to use”
Pros
Signing documents electronically feels quick and secure, with user-friendly templates and smooth integration with other platforms.
Cons
There are occasional delays when documents load and new users who aren't familiar with the interface may need a little time to get comfortable.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
mike S.
Financial Services, 1-10 employees
Less than 6 months
“reliable and secure performance”
Pros
Everything about the platform feels dependable and efficient in day-to-day use. It's simple to work with and the strong focus on security and compliance makes it even more reassuring to rely on.
Cons
Pricing tiers are on the expensive side, the free plan feels quite limited and the branding restrictions can be frustrating depending on how you want to use it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Ana O.
Food & Beverages, 500+ employees
Less than a year
“All approvals went well”
Pros
Signing documents is much simpler with this and it keeps the approval process secure as well.
Cons
No cons
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Judith L.
Automotive, 1-10 employees
Free Trial
“simple steps!”
Pros
It's simple to work with and the steps are pretty easy to follow.
Cons
For how often I actually used it, the price feels a bit high.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
8
Functionality
8
Jacques E.
Construction, 1-10 employees
Free Trial
“charged on the free trial”
Pros
There was nothing positive in my case. I was charged during what was supposed to be a free trial and now it looks like I can't get my money back.
Cons
Customer support has been really poor. The AI support is completely unhelpful and there doesn't seem to be any way to reach a real person at all.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
2
Brett B.
Design, 11-50 employees
More than a year
“dependable signature management”
Pros
It has been excellent for handling signatures.
Cons
it has consistently delivered for my team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Darren N.
Transportation/Trucking/Railroad, 11-50 employees
More than a year
“quick document signing”
Pros
Sending documents out for signature is very simple and convenient.
Cons
Using the It API came with extra costs.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
8
Functionality
8
Adelia D M.
Machinery, 101-500 employees
More than a year
“secure signing anywhere”
Pros
One thing I really appreciate about It is how strong its data protection features are especially when I need to sign confidential documents without worrying about security. I can get to it easily from both my phone and laptop which makes a huge difference when I'm out in the field and need to sign something from wherever I am. The platform is very user-friendly and completing a signature only takes a short moment. It also includes a secure file-sharing feature which makes it simple to send signed documents to the right people.
Cons
I haven't run into any issues with It at all. there's nothing about it that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samuel A.
Logistics and Supply Chain, 1-10 employees
More than a year
“fast document signing for teams”
Pros
Sending documents out for signatures is really convenient and team members can sign everything digitally without needing to print, scan or deal with paperwork.
Cons
The pricing feels too high for what's included. In my opinion, document signing shouldn't cost this much for the features available.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Jason B.
Construction, 51-100 employees
More than a year
“simple setup and templates”
Pros
Everything feels simple to use and getting the templates set up was quick without much effort.
Cons
At times, the signature and entry fields weren't lined up correctly so there should be a better way to make sure the placement stays accurate.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Phyllis S.
Professional Training & Coaching, 1-10 employees
More than a year
“consumer-first and convenient”
Pros
One of the best things about it has been how convenient everything feels and how much they seem to put the customer first in the way they operate. Another big plus is that the completed document was sent to me immediately after signing which was really helpful.
Cons
I honestly haven't run into any problems yet. Every experience I've had with it has been very positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10