Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VM

Victor M.

Legal Services, 1-10 employees

More than a year

5.0
February 2025

user-friendly document execution

Pros

The platform is very user friendly when it comes to executing documents.

Cons

This hasn't been an issue for me, as I haven't come across anything I dislike about It up to this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GF

Gisele F.

Marketing and Advertising, 11-50 employees

Free Trial

5.0
February 2025

top-notch document management

Pros

Document management capabilities are excellent and being cloud-based makes the software even more convenient to use.

Cons

I haven't run into any problems with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

Amanda C.

Education Management, 51-100 employees

More than a year

5.0
February 2025

automatic audit trail wins

Pros

Its quite simple and the automatic signatory audit trail is a really valuable feature.

Cons

When documents are sent by email some recipients may assume the message is spam.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC

Caleb C.

Entertainment, 11-50 employees

Less than 6 months

5.0
February 2025

secure document tracking

Pros

Keeping up with a document's progress is simple and the platform is also very secure.

Cons

I haven't run into any downsides. It handles everything I need it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GW

Guy W.

Insurance, 1-10 employees

More than a year

5.0
February 2025

reliable client signing tool

Pros

Had a very positive experience. It's simple to work with and clients have no trouble signing documents. We've been using it for quite a while and haven't run into any issues at all.

Cons

Everything has worked well for us and I can't think of any changes that need to be made.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KG

Kelly G.

Mental Health Care, 51-100 employees

More than a year

5.0
February 2025

quick e-signing for paperwork

Pros

Handling leases and work forms with electronic signatures is really convenient and makes the whole process much faster.

Cons

There are times when I'm filling things out and the autofill doesn't get the information quite right.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

EW

Elizabeth W.

Insurance, 51-100 employees

More than a year

5.0
February 2025

simple and practical for everyone

Pros

It's simple and very simple to use. We use it across the company with both employees and clients.

Cons

Nothing to complain about with this software, it's simple and does exactly what it's supposed to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PC

Paula C.

Mental Health Care, 1-10 employees

Less than 6 months

5.0
February 2025

quick contract signing

Pros

The whole process felt very user friendly. I was able to sign my contracts and send them off without any hassle and the other person got them within minutes.

Cons

I was happy with everything about it and didn't run into any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MR

Maryna R.

Construction, 51-100 employees

Less than a year

5.0
February 2025

tracking signatures is fantastic

Pros

Working with It has been a really positive experience. It's very simple to use and I can clearly track the progress to see who has already signed and who still needs to sign. You can also set up notifications and let people only view documents that others have signed. Fantastic product!

Cons

I haven't come across any downsides. I really enjoy using this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SK

Sanaa K.

Health Wellness and Fitness, 1-10 employees

More than a year

4.0
February 2025

Its easy to use

Pros

Signing documents electronically feels quick and secure, with user-friendly templates and smooth integration with other platforms.

Cons

There are occasional delays when documents load and new users who aren't familiar with the interface may need a little time to get comfortable.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

MS

mike S.

Financial Services, 1-10 employees

Less than 6 months

5.0
February 2025

reliable and secure performance

Pros

Everything about the platform feels dependable and efficient in day-to-day use. It's simple to work with and the strong focus on security and compliance makes it even more reassuring to rely on.

Cons

Pricing tiers are on the expensive side, the free plan feels quite limited and the branding restrictions can be frustrating depending on how you want to use it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

AO

Ana O.

Food & Beverages, 500+ employees

Less than a year

5.0
February 2025

All approvals went well

Pros

Signing documents is much simpler with this and it keeps the approval process secure as well.

Cons

No cons

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Judith L.

Automotive, 1-10 employees

Free Trial

4.0
February 2025

simple steps!

Pros

It's simple to work with and the steps are pretty easy to follow.

Cons

For how often I actually used it, the price feels a bit high.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

8

Functionality

8

JE

Jacques E.

Construction, 1-10 employees

Free Trial

1.0
February 2025

charged on the free trial

Pros

There was nothing positive in my case. I was charged during what was supposed to be a free trial and now it looks like I can't get my money back.

Cons

Customer support has been really poor. The AI support is completely unhelpful and there doesn't seem to be any way to reach a real person at all.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

2

BB

Brett B.

Design, 11-50 employees

More than a year

5.0
February 2025

dependable signature management

Pros

It has been excellent for handling signatures.

Cons

it has consistently delivered for my team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DN

Darren N.

Transportation/Trucking/Railroad, 11-50 employees

More than a year

4.0
February 2025

quick document signing

Pros

Sending documents out for signature is very simple and convenient.

Cons

Using the It API came with extra costs.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

8

Functionality

8

ADM

Adelia D M.

Machinery, 101-500 employees

More than a year

5.0
February 2025

secure signing anywhere

Pros

One thing I really appreciate about It is how strong its data protection features are especially when I need to sign confidential documents without worrying about security. I can get to it easily from both my phone and laptop which makes a huge difference when I'm out in the field and need to sign something from wherever I am. The platform is very user-friendly and completing a signature only takes a short moment. It also includes a secure file-sharing feature which makes it simple to send signed documents to the right people.

Cons

I haven't run into any issues with It at all. there's nothing about it that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SA

Samuel A.

Logistics and Supply Chain, 1-10 employees

More than a year

4.0
February 2025

fast document signing for teams

Pros

Sending documents out for signatures is really convenient and team members can sign everything digitally without needing to print, scan or deal with paperwork.

Cons

The pricing feels too high for what's included. In my opinion, document signing shouldn't cost this much for the features available.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

JB

Jason B.

Construction, 51-100 employees

More than a year

4.0
February 2025

simple setup and templates

Pros

Everything feels simple to use and getting the templates set up was quick without much effort.

Cons

At times, the signature and entry fields weren't lined up correctly so there should be a better way to make sure the placement stays accurate.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

PS

Phyllis S.

Professional Training & Coaching, 1-10 employees

More than a year

5.0
February 2025

consumer-first and convenient

Pros

One of the best things about it has been how convenient everything feels and how much they seem to put the customer first in the way they operate. Another big plus is that the completed document was sent to me immediately after signing which was really helpful.

Cons

I honestly haven't run into any problems yet. Every experience I've had with it has been very positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10