Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SA

Steven A.

Real Estate, 51-100 employees

More than a year

5.0
January 2025

feature-packed

Pros

Very simple to use and it comes with a lot of included features that make it really useful.

Cons

Pricing is higher than I'd like and I'm not a fan of having to pay extra whenever you go over your envelopes.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

EAO

ERICK ADAIR O.

Insurance, 51-100 employees

More than a year

4.0
January 2025

fast document signing

Pros

Signing documents and inserting signatures into files is very simple and convenient.

Cons

Not every user is familiar with the platform yet.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

PP

Perla P.

Accounting, 1-10 employees

Less than 6 months

5.0
January 2025

very user-friendly start

Pros

Getting started with it is really simple and even beginners can quickly understand how everything works.

Cons

There's nothing I've disliked so far and I'm hoping it continues that way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DB

Donald B.

Financial Services, 1-10 employees

More than a year

5.0
January 2025

Document sending made easy

Pros

I like how effortless it is now.. getting documents sent out with this software. And also, the setup process takes almost no time at all.

Cons

Knowledge-based confirmation security can be inconsistent and every now and then it takes two or more tries before it finally goes through.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

Maria C.

Retail, 1-10 employees

More than a year

5.0
January 2025

trusted industry standard

Pros

It's become the industry standard and that wide acceptance among users really shows.

Cons

They seem to have almost a monopoly when it comes to digital signature management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MW

Maxi W.

Information Technology and Services, 11-50 employees

Less than a year

5.0
January 2025

Easy to use

Pros

One thing that really helps is that other signers don't have to create an account so getting documents signed and returned is much quicker. The platform is very flexible to use and it feels adaptive enough that no onboarding is really needed. Being able to sign documents from a mobile phone is also a big plus and makes it convenient to use from anywhere.

Cons

I haven't run into any major downsides. The only limitation I noticed is when setting up a form: there's no way to make a checkbox field mandatory for signing. At the moment, only the signature itself can be marked as required.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

KR

Kenneth R.

Real Estate, 1-10 employees

Less than a year

5.0
January 2025

simple and secure setup

Pros

Getting started with it is simple and it meets security requirements well.

Cons

The pricing is noticeably higher compared with other available options.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

PS

Preeti S.

Financial Services, 500+ employees

Free Trial

4.0
January 2025

quick digital signing

Pros

During the COVID period, I signed several job offer documents through It and that was when it really proved its value to me. Signing documents digitally is one of its biggest strengths and the whole process felt very effective and simple to use.

Cons

Sometimes, when entering details by typing, the text alignment gets a bit off and causes minor issues.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

KH

Kyeshuan H.

Retail, 1-10 employees

More than a year

5.0
January 2025

I'mpressed with it

Pros

From the moment It came out, it felt like an essential tool. My first experience using it was hassle-free when it came to handling document signatures. The platform makes it effortless to upload, sign and send documents and the integration with third-party software adds even more value.

Cons

The offline functionality could offer more options which would make the platform even better in areas with weak or unreliable internet connectivity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Translation and Localization, 500+ employees

More than a year

4.0
January 2025

very convenient signing flow

Pros

Everything feels very convenient, with just about every option already built in and prompts that are simple to follow when sending documents out for signatures.

Cons

Its visual design can feel a bit text-heavy and some of the menus come across as slightly cluttered.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

DG

Daniela G.

Real Estate, 1-10 employees

More than a year

4.0
January 2025

user-friendly setup

Pros

Getting started with it was very simple and the platform adapts well to different needs. You really do not have to be a tech expert to set everything up and begin using it. It also has strong brand recognition which helps when requesting a digital signature because people already know and trust the name.

Cons

I signed up for It during a time when I needed to send a high volume of contracts each month for digital signatures. The basic plan came with a monthly sending limit and moving to a higher tier was fairly expensive. I also spoke with a sales agent who said they would offer me a discount but they never followed up afterward.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

6

Functionality

6

AB

Aaron B.

Retail, 51-100 employees

Less than a year

4.0
January 2025

Excellent

Pros

Being able to use a signature on PDFs and online documents is really convenient and saves time.

Cons

The downside is the cost charged for each printed or signed document.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

MC

Megan C.

Entertainment, 1-10 employees

More than a year

5.0
January 2025

MAde our work easier

Pros

Sending and receiving documents in real time has been a huge benefit and keeps everything moving without delays.

Cons

Getting started took a bit of effort since some features were difficult to understand as a new user.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

RB

Rohan B.

Retail, 51-100 employees

Less than 6 months

5.0
January 2025

Fantastic tool

Pros

I can save my signature and add it to any document.. and this has been really convenient.

Cons

Creating the signature does require a steady hand to get it right.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

LB

Lindsey B.

Staffing and Recruiting, 1-10 employees

More than a year

5.0
January 2025

user-friendly contract prep

Pros

Putting contracts together in It feels very simple and the platform is really user friendly from start to finish.

Cons

One thing I'd change is the way single self-signature envelopes are handled. Sending one to yourself should be free instead of being counted as an envelope.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WG

William G.

Marketing and Advertising, 500+ employees

More than a year

5.0
January 2025

trusted and reliable signing

Pros

It has been the dependable option time and time again. Both sellers and buyers trust it which makes the whole signing process feel reliable.

Cons

Would be better if there were more visibility into how often customers are being sent reminder notifications.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SA

Shira A.

Marketing and Advertising, 101-500 employees

More than a year

5.0
January 2025

digital signatures for legal docs

Pros

Handling digital signatures for vendor legal documents has been really simple and convenient.

Cons

Gets difficult to tell whether both parties have already signed a document when you weren't the one who sent the signing request.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

EM

Elia M.

Information Technology and Services, 11-50 employees

Less than a year

4.0
January 2025

handy e-sign access

Pros

Using it for e-signing has been really helpful because it lets me keep my signature online and any document I upload there is easy to access whenever I need it.

Cons

A downside is that you have to upgrade first if you want access to the better features.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

TW

Tammy W.

Oil & Energy, 500+ employees

More than a year

5.0
December 2024

branded emails build trust

Pros

Adding custom touches like our branding to every email sent to customers has been a big plus. It helps customers feel confident that the documents are coming from a trusted, legitimate source.

Cons

I didn't face any issues!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TD

Tyrone D.

Hospital & Health Care, 1-10 employees

Free Trial

5.0
December 2024

convenient signing for families

Pros

Getting consent forms signed with It was really convenient. When I needed signatures, the whole process felt effortless for both me and my family.

Cons

The price is the part I'm not thrilled about. There are free apps that handle the same kind of signing which can make more sense for small businesses that don't use it very often.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10