Docusign Reviews

“remote signatures are a win”

Pros

Being able to collect signatures without having to be in the same place as the customer is really convenient.

Cons

The downside is that it relies on an internet connection even though the software is often used outside the office.

“double billing issue”

Pros

The e-signature feature was useful and I had been a member since 2019.

Cons

I was charged twice for my annual membership fee which was very frustrating.

“secure signing with a clean layout”

Pros

Handling documents electronically feels secure and reliable and signing them authentically is simple to manage. Getting started on the platform doesn't take much effort either and the layout is clean and quite decent to work with. The customer support bot is also helpful when it comes to resolving basic queries right away.

Cons

The pricing can feel too high for small companies especially when it has to be used regularly. The mobile app also has occasional glitches which can be frustrating. Another downside is that support often seems more focused on pushing extra paid features instead of actually resolving the issue.

“A trustworthy software”

Pros

It has earned its strong reputation for a reason.. it's reliable, adaptable and consistently effective as a signature platform.

Cons

There wasn't anything I disliked about It.

“all the features i need”

Pros

Getting around the software feels simple and the layout is simple to navigate. It includes everything I need to get my work done.

Cons

At this point, I really haven't run into any issues. It has all the features and modules I was looking for.

“flexible setup”

Pros

Having built It eSignature and Document Generation several times as an architect, I can say it was very simple to configure and adapt to different needs. Using it was hassle-free, it performed reliably without issues and there were plenty of configuration options available.

Cons

The implementation documentation wasn't the most adaptive to navigate at first but once we became familiar with it, it was perfectly fine.

“simple setup”

Pros

The setup took hardly any effort. I really appreciate how it guides users through the document step by step.

Cons

I honestly can't think of any downsides. The tool seems to cover everything we need and has lived up to our expectations.

“simple signing experience”

Pros

Using it has been very simple and that's the part I appreciate most about it.

Cons

There really wasn't anything I disliked about It.

“very user-friendly setup”

Pros

Right from the start, the software has felt very user friendly and I've really been enjoying how simple it is to work with.

Cons

Since it's still new at our company, I'm still in the process of learning all of its functions.

“simple navigation we love”

Pros

Its really simple to use it and it's been a breeze for us. We haven't run into any issues at all and everything just feels very simple and problem-free.

Cons

Nothing we dislike about it. We absolutely love it.

“user-friendly!”

Pros

The platform is user friendly and the signatures are legally binding which gives me confidence when using it.

Cons

Some of the essential services can end up being expensive.

“It saves your signatures!”

Pros

Signing documents is very simple because if you've signed something before, the platform saves your signature for future use.

Cons

I haven't run into any drawbacks. The process is not only very simple but it also sends an email notification once the document is signed.

“quick document signing”

Pros

Uploading a document and getting it ready to send out for signatures only takes a few minutes. The whole process is very user-friendly and simple to work with.

Cons

Using the app on a phone can be a bit tiring. It does function but reading and handling legal documents on a small screen can be challenging.

“A bit pricey”

Pros

It does what it's supposed to do... you can email a document and get a legal signature back.

Cons

The cost is a downside and it's not as simple to use as some other document signing tools.

“strong security features”

Pros

The authentication and security features are something I really appreciate. Compared with some other alternatives, this part still feels more complete here.

Cons

Getting familiar with all of the features took a bit of time at the beginning since the learning curve felt slightly steep at first.

“Great platform”

Pros

Everything you need to use on the platform is pretty self-explanatory so getting around and using the features feels very simple.

Cons

It would be better if there were an autofill option for details like names and addresses.

“Great signing experience”

Pros

It has a very professional-looking interface and I think that presentation helps create a sense of urgency. Because of that, we usually get signed documents returned much faster.

Cons

At times, it feels like there's way too much scrolling involved before you finally reach the actual signature page.

“simple to use”

Pros

The interface is very user-friendly and it's also simple to explain to others when I need a document signed and sent back quickly.

Cons

Nothing negative to say!

“clean interface”

Pros

All of its features are simple to use and it's made our work easier

Cons

There wasn't anything I disliked about it.

“fantastic remote signing workflow”

Pros

It makes signing and managing documents from anywhere really convenient. The interface adjusts well and the whole process feels simple which saves time and cuts down on the need for in-person meetings.

Cons

Pricing can feel a little steep for small businesses or individuals who only handle a limited number of documents. On top of that some advanced features are only available on higher-tier plans which may not work well for occasional users.