Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FS

Farheen S.

Computer Software, 51-100 employees

More than a year

4.0
November 2024

excellent tool

Pros

The workflow feels very smooth and I really appreciate that documents are saved by default.

Cons

One thing missing is a way to verify whether signatures are authentic.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

BW

Ben W.

Government Administration, 500+ employees

Less than 6 months

4.0
November 2024

templates that save time

Pros

Templates make it simple to reuse work and they've been really effective.

Cons

I haven't run into any real issues yet. I mostly use it on my own rather than with a team so if there's any downside, it may be around the team features.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

6

AR

Anna R.

Utilities, 101-500 employees

More than a year

4.0
November 2024

timely document completion

Pros

Getting documents from outside parties completed on time has been a real benefit.

Cons

Looking back up completed documents after some time has passed could be more convenient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AF

Amanda F.

Wholesale, 51-100 employees

More than a year

5.0
November 2024

user-friendly platform

Pros

This platform feels very adaptive and user-friendly so both our team members and clients can navigate it without any trouble.

Cons

The lower-tier plans do have fewer options when it comes to customizing branding and templates.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

KL

Karine L.

Real Estate, 1-10 employees

More than a year

5.0
November 2024

Perfect for e-signatures

Pros

It is simple and works really well. It lets me get all my documents signed electronically which is incredibly convenient!

Cons

Nothing to report here! It is the perfect tool for handling signatures on my real estate documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JS

jessica S.

Food & Beverages, 1-10 employees

More than a year

5.0
November 2024

Records made simple

Pros

Using it feels very simple and getting copies of signed documents for recordkeeping is just as convenient.

Cons

I honestly don't have any complaints about this program. The features work well, the interface looks good and everything about it feels simple to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

SS

SaRissa S.

Real Estate, 1-10 employees

More than a year

4.0
November 2024

user-friendly!!

Pros

Felt pretty simple to use and I didn't have to dig through pages and pages of instructions the way I've had to with other services. It was simple to use and mostly self-explanatory.

Cons

Setting up my documents took quite a bit of clicking which made the process feel more drawn out than I expected.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

RM

Ryan M.

Construction, 1-10 employees

More than a year

5.0
November 2024

top-notch interface and usability

Pros

The interface is polished and top notch. I'd recommend it

Cons

Cost can add up over time but it's still worth paying for in my case.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

BM

Becky M.

Real Estate, 51-100 employees

More than a year

5.0
November 2024

fast signing and reliable sharing

Pros

Out of all the signing tools I've used, this has been one of the most convenient. Uploads are consistently fast and dependable which makes the whole process hassle-free. The mobile app is especially useful since I can send files by email or text and clients say it's simple to follow even when they've never used the service before. They get a link, review the document, sign it and I'm notified right away once it's done. Another thing I appreciate is that the emails almost never land in spam, no matter which provider my clients use. Being able to upload my own signature and place it wherever I need it is also a huge plus. It works with PDFs and basically any kind of document I need to send. On top of that, It is reasonably priced and the free plan is a nice option for anyone who doesn't need it all the time since it includes up to three signatures per day.

Cons

A thing I'd really like to see improved is more frequent autosaving in the app. I've had documents and drafts lose progress before which was pretty frustrating. Aside from that though, it's the only issue I've run into while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TD

Tabitha D.

Real Estate, 11-50 employees

More than a year

5.0
November 2024

Excellent

Pros

Switching to this has really helped our business by lowering the cost of paper-based materials. We also don't have to fill out nearly as many physical forms anymore.

Cons

No Con...

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CM

Ceris M.

Computer & Network Security, 11-50 employees

Less than a year

4.0
November 2024

E-signatures that everyone uses

Pros

It's used almost everywhere and the e-signature process is really quick.

Cons

This isn't a full CLM solution and it's not well optimized for drafting.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

ES

Elissa S.

Law Practice, 1-10 employees

More than a year

3.0
November 2024

pricey with envelope limits

Pros

Sure does the job really well but the pricing feels high and the envelopes get used up much too quickly.

Cons

Biggest downside was the cost especially once you have to buy additional envelopes.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

6

IC

Iván C.

Food Production, 51-100 employees

More than a year

5.0
November 2024

Saves time

Pros

Connecting it with other tools, like the document management system and being able to sign company documents so conveniently cuts out a lot of work for teammates who used to handle signatures the traditional way.

Cons

If you do not connect any automation process, uploading documents to the platform for signing can become tedious.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KR

Kyle R.

Construction, 11-50 employees

More than a year

5.0
November 2024

document sharing made easy

Pros

Sending large batches of documents is incredibly simple with It. It keeps everything organized, saves customers a lot of time and has been excellent overall for our team.

Cons

I don't have anything negative to say about It. Everyone in our organization loves using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SH

Shaqueisha H.

Graphic Design, 1-10 employees

More than a year

5.0
November 2024

fast document signing

Pros

Signing documents with this tool is really simple and efficient and it makes the whole process quick to handle.

Cons

Honestly.. i don't have any complaints about it and haven't had any bad experiences using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LE

Lily E.

Transportation/Trucking/Railroad, 1-10 employees

Less than a year

5.0
November 2024

fantastic for faster signatures

Pros

This software has been really helpful because it organizes document uploads and pre-fills everything so the client usually only needs to complete the final signature.

Cons

At this point I'm still learning my way around it so I may not be doing everything the right way yet. That said the document editing side has felt a little confusing especially when it comes to files that have already been sent.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

RL

Roger L.

Financial Services, 11-50 employees

More than a year

4.0
November 2024

convenient and user-friendly

Pros

It is incredibly convenient and very simple to use.

Cons

One downside is that some of the vendors and carriers I deal with still won't accept electronically signed documents.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

WS

Wai S.

Real Estate, 51-100 employees

Free Trial

5.0
November 2024

impressive features

Pros

Getting started with it feels very simple even for someone who has never used this kind of software before. It's simple to navigate and at the same time the feature set is comprehensive and quite advanced.

Cons

The pricing feels a bit expensive when compared with other similar products.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MW

Matt W.

Real Estate, 1-10 employees

Less than 6 months

2.0
November 2024

overpriced!!

Pros

Once you spend enough time with it, it becomes pretty simple to use.

Cons

Took us quite a while to get comfortable with it and the price felt far too high compared with similar options like DocHub or Adobe.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

4

Functionality

4

AO

Alexis O.

Real Estate, 1-10 employees

More than a year

4.0
November 2024

flexible edits

Pros

It comes with a lot of useful features and the platform is pretty simple to work with. The biggest advantage to me is being able to reopen a document after sending it for e-signature, make updates, save them and have it automatically sent back out to the recipient. On other platforms, changing just one small detail has meant starting the whole process from scratch so this feature is a real time-saver.

Cons

One thing that would make It even better is more detailed email alerts. It would be really helpful to get notified not just when a document is completed but also when the recipient has opened and viewed it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9