Docusign Reviews

“loved using it!”

Pros

Signing important forms and documents online is a really convenient way to handle everything virtually.

Cons

There honestly wasn't anything about the service that I disliked.

“super handy with autosave”

Pros

Anyone can use it without any hassle and even the free account saves everything automatically.

Cons

Document links don't remain active for very long.

“fantastic signature capture”

Pros

It has really user-friendly electronic signature features and capturing signatures with it is very simple.

Cons

The only downside is that the number of envelopes we're allowed to send each month feels a little limited.

“interactive and user-friendly”

Pros

An interactive option that's quite simple to use.

Cons

Pricing is higher than some other alternatives.

“Great tool”

Pros

Handling contracts with clients through It is really convenient especially when they're in another state or when something needs to be signed late at night.

Cons

Every now and then, the emails end up in a client's junk folder but it's usually a simple fix.

“Signing and verification made easy”

Pros

A simple tool for getting documents verified and e-signed. The option to customize the signature is a really nice touch.

Cons

If you return later to download an older document, you need to request a new link which makes the process a bit time-consuming.

“Excellent”

Pros

Sending documents to clients for signatures is really simple which makes the whole process very convenient.

Cons

At this point, I don't have any complaints about It.

“secure signing that saves time”

Pros

After comparing a few options, we chose It because it checked all the right boxes. The platform is very simple to use and the layout is simple enough that even our less tech-savvy staff and clients can work with it comfortably. Handling large batches of documents for digital approval has become much more manageable. It is also reasonably priced and on top of that, it has helped us cut expenses tied to printing, scanning and manual signing. One of the biggest wins is the convenience. We can send documents by email or through Drive for approval and people can access them from office computers or their phones which has sped up the approval of contracts and business plans quite a bit. When sending files, It lets us control the order in which each person signs. It also makes it very clear where signatures, initials and dates need to go. To keep everything on track, we can set automatic reminders and get notifications whenever a document is waiting for our signature. It also gives us clear visibility into the current status of every document in the signing workflow. Security is another part I really value. The authentication features and document encryption help keep files tamper-resistant and make sure only the intended people can access them. Because of that, we feel confident using it for sensitive business documents and it has noticeably accelerated our administrative work.

Cons

We have not run into any real issues with It.

“Great templates and pre-fill fields”

Pros

Even for people who aren't very tech-savvy, it's pretty user-friendly to add individual documents into envelope templates that are already set up. Dragging and dropping fields into forms feels simple and being able to rename fields so the same information auto-fills across different forms in the envelope is really helpful.

Cons

The biggest downside was the cost since this service felt very expensive compared with other subscription options. On top of that, voided envelopes still counted against the total envelope allotment. I also couldn't view how many envelopes were remaining out of the amount purchased. That feature used to be available but it was removed. When I asked customer service, I was first given incorrect information and then I was told to contact my sales representative instead. Since this visibility was taken away, it really should be something users can access directly.

“Positive experience”

Pros

It has pretty much become the go-to standard for digital signatures and that makes everyday tasks a lot more convenient. On top of that, the licensing cost is reasonably affordable.

Cons

One issue I noticed is that It documents would occasionally crash when using Internet Explorer.

“reliable signing every time”

Pros

This tool always worked reliably and none of my prospects ever ran into problems while going through the signing process.

Cons

With the way we used it, I couldn't build the contract directly in It. I had to create the document separately first and then upload it into the platform.

“quick transitions and document collection”

Pros

Switching between steps feels simple and collecting documents is very convenient.

Cons

The pricing could be better and the cap on how many documents you can send out is limiting.

“Quick to learn”

Pros

Getting up to speed with it doesn't take much training at all and the interface has a very user-friendly look and feel.

Cons

Almost everything about it has been ideal, the toughest part was getting the integration set up.

“poor design and awful support”

Pros

I noticed that the platform was usually accessible and didn't suffer from any major downtime.

Cons

The platform is usually up and running without downtime but for advanced users, the API, documentation and document integrity have serious flaws that undermine trust.

“Good tool”

Pros

It's so much quicker to get important documents signed... especially when there's no need to print, sign and scan anything back. It makes the whole process much faster and simpler when signatures are needed right away.

Cons

From time to time, the website has minor issues when trying to select different signature areas especially on documents with multiple pages.

“Simple for everyone”

Pros

Sending documents out for signatures was very simple and the platform was simple to use overall.

Cons

The pricing on the DosuSign plan ended up being too high to justify especially since I only need signatures once in a while.

“most stable in its class”

Pros

It's the most stable product I've used in this category.

Cons

Cost is higher than other products in this segment especially for individual users.

“A good signing tools”

Pros

Getting started with it is fairly simple and the built-in options for adding signing fields and dates are really convenient.

Cons

Any time I had to leave a draft document in progress, I had to start over when I came back. A temporary save feature would make a big difference.

“secure signing done right”

Pros

Right away, It gave me a lot of confidence because its data security features are very reliable and I can sign even highly confidential documents without worrying about data loss. The workspace is clean and the interface adjusts well which makes the signing process quick and simple. Setting up a default e-signature was simple and I really appreciate being able to edit and update it whenever needed. Another feature I value is the file-sharing option since it lets me send documents immediately after signing them.

Cons

I'm genuinely very impressed with what It has been providing and there's nothing I like least about it.

“You can sign from anywhere”

Pros

Being able to use It anywhere at any time makes signing documents incredibly convenient. It's a powerful yet user-friendly tool and the added security is especially reassuring when handling sensitive documents that need to be signed.

Cons

My only concern with It is that although security is clearly a priority, keeping sensitive documents in the cloud can still raise privacy concerns for users.