Docusign Reviews

“user-friendly with excellent support”

Pros

The platform feels very user friendly and the customer support has been excellent.

Cons

I can't think of anything negative at the moment.

“Pricey templates”

Pros

Putting together simple documents that just need a few fields filled in and then signed is pretty simple.

Cons

The downside is the cost and getting pre-designed proposal templates set up is harder than it should be.

“editing and delivery work well”

Pros

Editing documents is simple and the delivery process works really smoothly.

Cons

Pricing is the tough part. For a small business, the overall cost ended up being too high.

“custom forms are great”

Pros

Being able to customize everything, keep a copy on file for myself and send it directly to the client is a really useful combination.

Cons

The software was a bit difficult to learn at first but once I got used to it, it became much more manageable.

“excellent tool”

Pros

Getting signatures on documents with It is very simple and convenient to use.

Cons

It is a bit expensive when compared with other alternatives.

“template setup saves tons of time”

Pros

Using it has been such a positive experience because it's very simple to navigate. Creating templates has made a huge difference in my workflow since it cuts down the time spent sending documents. Being able to quickly adjust and reuse those templates makes the whole signing process feel much more efficient.

Cons

Even though the overall functionality is very good, one drawback with It is that setting up workflows or more advanced options like automated reminders and templates can feel a little tiring for someone new to the platform. It would be even better if the app included more pop-up demos or helpful tips, like small "Did you know?" prompts.

“online signing works really well”

Pros

Being able to sign documents online is very convenient and doesn't involve much hassle.

Cons

This tool doesn't work on every platform when it comes to signing documents.

“Good features and security”

Pros

Right away, the functionality stood out to me. It's simple to use, the email confirmations arrive quickly and the security feels strong and dependable.

Cons

I really haven't run into any issues or drawbacks. It's not free but the price is still quite reasonable.

“Convenient to use!”

Pros

There are several signature styles to choose from which I really enjoy. It's also very convenient for both sending and receiving documents.

Cons

Honestly don't have any real complaints about this platform.

“all documents in one place”

Pros

Keeping all my documents in one place has been really convenient and the platform is simple to use. Being able to access it on mobile phones is also a big plus.

Cons

One issue I've run into is that loading documents doesn't always work when I try to use drag and drop.

“Very easy to learn”

Pros

The software is very simple to use and makes collecting signatures fast and efficient.

Cons

Something I wish it allowed is editing a document after someone has signed, when a reason is provided, instead of having to cancel the envelope and send it through again.

“A great tool”

Pros

Sending out documents for signature is really simple and I get them back almost immediately once they're signed.

Cons

Don't have any complaints about It. It has always done exactly what I need it to do.

“convenient signing”

Pros

Being able to drag and drop makes the whole workflow feel very simple. Sending contracts straight to someone's email only takes a few steps which is incredibly convenient for both the client and the account manager. I used to handle everything through regular email and now the signing process is much faster and gives clients a stronger sense of security as well.

Cons

I don't see many downsides with It. The only thing I'm still unsure about is how to add a signature from my side before sending a document but I can't really call that a flaw since it may simply be something I haven't learned how to do yet.

“template uploads are convenient”

Pros

Uploading personalized templates is simple and convenient.

Cons

The overall pricing feels expensive for the service I use with my clients.

“quick multi-document signing”

Pros

Signing several documents at once is very simple which makes the whole process much more convenient.

Cons

Its initial setup can be a bit tricky at times.

“impressive tool”

Pros

It's very adaptable and even someone brand new can start using it without needing to look up how anything works.

Cons

An confusing part is saving a hard copy of the signed document at the end. The instructions are small, while the sign-out button stands out much more so it's not very obvious what to do.

“signature tracking and approvals work well”

Pros

One of the best parts is how customizable the application is especially for handling multiple signature levels when creating legally binding documents. It also lets you clearly track the status of the process from the moment a document is submitted all the way through final signature completion. Another helpful feature is the ping option which makes it easier to notify others when they still need to take action on an open item.

Cons

A downside is that once a document has been submitted, it can no longer be edited. Since the file is sent as a PDF, any correction means the entire envelope has to be canceled or deleted and the whole process needs to be started again from scratch.

“faster signatures for investor agreements”

Pros

Sending investor agreements electronically through this has really sped up the signing process for us. We also purchase quite a few tools for day-to-day operations and before bringing on a new vendor, our team sends documents to multiple stakeholders for signature through it which helps us onboard vendors much faster.

Cons

From a feature standpoint, we really do not have any complaints but as a startup, the pricing feels a bit higher than our budget allows.

“convenient for use anywhere”

Pros

It's very convenient and simple to use especially when I'm out and need something that works on the go.

Cons

I really don't have much to complain about since the experience has been very positive and I still use it. The only issue is that some outside organizations do not accept it.

“clear and hassle-free signing”

Pros

Everything in the signing process was clear, easy to read and simple to complete.

Cons

Nothing comes to mind right now.