Docusign Reviews

“digital contracts done right”

Pros

Being able to create a digital contract and share it out quickly has been a huge plus. It also makes pulling it back up later really convenient whenever I need to review it again.

Cons

I honestly haven't run into any downsides. I've enjoyed every part of the product that I've used.

“Perfect!!”

Pros

The interface is very flexible and user-friendly which makes it simple to send documents to clients and just as simple for them to sign. It also creates an electronic paper trail so we can track each document and follow up on it whenever needed.

Cons

One thing It is still missing is a feature that would let us store an e-signature.

“had a positive experience”

Pros

Since It connects with our ATS, sending offer letters is quick and simple.

Cons

Setting up fillable onboarding forms either didn't seem possible or felt very complicated to configure.

“flexible signing for multiple parties”

Pros

This software is highly customizable and works efficiently. It also lets me handle digital signatures with multiple parties involved which is really useful.

Cons

The part I like least about It is the pricing.

“email signatures made effortless”

Pros

Sending forms by email and getting the required signatures back has been incredibly convenient.

Cons

I honestly can't point to any downside since it lets me collect all the original signatures I need on documents without having to be there in person.

“mobile-friendly document sharing”

Pros

Using it has been very simple. It works well on mobile and saving and sending documents is quick and convenient.

Cons

Don't have any complaints .. I use it regularly and it works without any issues.

“super convenient for everyone”

Pros

Very simple to use and it's incredibly convenient for both me and the customer.

Cons

The only downside is the pricing which feels a little too expensive.

“trusted and reliable e-signing”

Pros

It's been dependable every time I've needed it. The platform is also familiar to most people and because recipients already recognize the It name, it helps build trust much faster.

Cons

Pricing is the part that holds it back for me. I don't use it regularly enough for a bigger plan but I do use it just enough to run out of the free trial so I'd really appreciate more limited pricing options.

“quick document signing”

Pros

Offers a simple and practical way to sign documents.

Cons

I don't have any complaints about It or the features it includes.

“clients are already familiar”

Pros

Helps that my clients are already familiar with this platform and it gives me another channel to grow and reach a wider client base.

Cons

Compared with other e-sign tools, the software feels less forgiving. After I send something out for signature, I haven't found a way to edit the package and resend it without having to start the whole process over.

“User-friendly”

Pros

Getting around the system is fairly simple and it usually performs well when I need it.

Cons

Every now and then, signing in can be a bit frustrating.

“Templates really help!”

Pros

Using templates makes uploads quick, sharing is simple, edits are simple and adding multiple recipients is convenient.

Cons

Making changes after a document has been signed is difficult and customer support is basically unavailable. Even simple tasks feel unnecessarily complicated, with too many steps which wastes a lot of time when a document needs to be sent out fast.

“reliable document signing every day”

Pros

After using it every day for the last five years, it has become an essential tool for handling important documents. It makes it simple for people to read and sign paperwork which is exactly what I need from this kind of software.

Cons

This has been an excellent document-signing platform overall. The only thing I'd add is the option to draw with a mousepad in certain fields.

“user-friendly document sending”

Pros

Navigating the platform feels very simple and user-friendly. It makes sending documents really simple and the customer support line has been good as well.

Cons

One minor issue is that when a document gets rejected because of an email address error, it can sometimes take a little while to come back to the sender. Other than that, the platform is very simple to use.

“Excellent experience”

Pros

What I really appreciate is being able to click through each step in the process and jump right to the next place that needs a signature or initials.

Cons

At times, the follow-up emails can be a bit confusing and make you click into items that aren't actually necessary.

“incredible customization options”

Pros

To get documents out for signature is very simple and the whole process is fairly quick. I also appreciate that it can be tailored to fit our organization's needs.

Cons

The biggest limitation is that only one account admin has full control, while everyone else is restricted in what they can do, including customization and access to certain It features.

“great security that delivers”

Pros

One thing I really appreciate is how adaptable and secure It feels.

Cons

Pricing could be a bit lower though it still feels like you get what you pay for.

“handy automations and integrations”

Pros

Getting started with it is simple and it connects really well with tools like Zapier which makes setting up automations very convenient.

Cons

The downside is that automation features are only available if you pay for the highest-priced plan.

“user-friendly signing flow”

Pros

It feels very user friendly and it's simple to understand and navigate.

Cons

Only part that can be a little confusing is the step where it asks you to add the fields that each person needs to sign.

“excellent functionality, frustrating pricing”

Pros

Functionality is excellent and I was eventually able to get help through phone customer service.

Cons

The pricing was changed without any advance notice and it became outrageous for the number of signatures I need each month as a small business. On top of that, they kept emailing me even after I unsubscribed. Support was also unhelpful with that issue so the emails just kept coming for months.