Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MO

Meeka O.

Non-Profit Organization Management, 1-10 employees

Free Trial

5.0
August 2024

quick document signing wins

Pros

Sending documents out for signature has been really simple and the whole process is very simple to use.

Cons

This site has been working wonderfully for me and after using it for just under a month, I honestly haven't run into anything negative to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KC

Katie C.

Marketing and Advertising, 1-10 employees

More than a year

5.0
August 2024

trusted e-sign leader

Pros

It feels like the most credible and dependable e-signature platform out there. The interface works really well for both the person sending documents and the person signing them and the backend tools for managing documents are excellent.

Cons

Costly!!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EB

Emmanuel B.

Mechanical or Industrial Engineering, 51-100 employees

Less than a year

4.0
August 2024

multi-party signing made simple

Pros

Quite simple to use especially when handling documents that need signatures from multiple parties.

Cons

The temporary passwords expire too quickly which makes the process frustrating when the signing period stretches over time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

SE

Sophia E.

Construction, 11-50 employees

More than a year

2.0
August 2024

too expensive for what it offers

Pros

One thing I appreciated was being able to send multiple documents at once which was definitely convenient.

Cons

Too expensive.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

4

Functionality

4

EN

Emily N.

Health Wellness and Fitness, 1-10 employees

Less than a year

4.0
August 2024

efficient and user-friendly

Pros

Using it is simple and it handles the job efficiently without unnecessary hassle.

Cons

My biggest issue is the price especially since I've come across other alternatives that are more budget-friendly.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

8

Functionality

8

LP

LISA P.

Real Estate, 1-10 employees

More than a year

3.0
August 2024

signing alone works fine

Pros

It is alright when I'm the only one who needs to sign a document.

Cons

Sometimes gets stuck on multiple signatures

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

DD

Deborah D.

Mining & Metals, 1-10 employees

Free Trial

5.0
August 2024

fantastic trial experience

Pros

During the free trial, the software worked really well for me. It was simple to use and even though I ran into a few issues here and there, it was still very good overall.

Cons

After the free trial ended, the price was just too high. Since I run a small business, it became far too expensive for me to keep using.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

TS

Tobias S.

Legal Services, 11-50 employees

Less than a year

3.0
July 2024

frustrating and hard to use

Pros

There wasn't anything I enjoyed about using it. The whole process was very frustrating and I was not happy with it at all. I also couldn't move forward because I didn't have a user number which made it impossible to proceed. They should make it simpler

Cons

It was very difficult to use and filling out all of the required fields was a hassle.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

MJ

Melissa J.

E-Learning, 500+ employees

More than a year

5.0
July 2024

fast signing with Gmail integration

Pros

Signing and sending documents is really convenient when your company already works in Google Mail and Drive. Getting started only takes a few minutes to set up your signature and after that it's ready to use whenever you need it. It also includes a few light PDF editing options which is handy because you don't have to keep switching back and forth between different apps or programs.

Cons

At times, moving the text box feels a little countersimple but it's mostly something you adjust to after using it a bit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BZ

Bruno Z.

Mechanical or Industrial Engineering, 51-100 employees

More than a year

5.0
July 2024

faster signing and secure workflows

Pros

It really stood out in the way it keeps the signing process organized and moving efficiently. The interface adapts well so uploading, sending and signing documents from virtually anywhere feels simple and cuts down a lot of the time and frustration that usually comes with paper-based processes. I also appreciated the strong security measures and compliance with legal standards which gave me confidence that everything was protected and legally valid. Also, its integrations with different business tools and platforms helped improve productivity and made workflow management much more efficient.

Cons

One part I wasn't as happy with was It's pricing which can feel a bit complicated at times. For small businesses or individual users, the cost may seem high especially if only a limited number of documents need signing each month. Also, while the platform is user-friendly overall some of the more advanced features can be tricky to work through without training or extra support. I also ran into occasional issues with certain third-party integrations, where a few extra steps were needed to get everything working properly. Even with those minor inconveniences, the advantages of It still outweighed the downsides.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

JG

Justin G.

Legal Services, 1-10 employees

More than a year

5.0
July 2024

fast document signing convenience

Pros

Getting documents signed is efficient and very convenient.

Cons

Our whole office uses a single It account and with multiple people logging in, It often required a verification code sent to the account email. That became frustrating because I wasn't always able to access the email and log in when I needed to.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

TM

Tommy M.

Computer Software, 11-50 employees

Free Trial

5.0
July 2024

top-tier security and automation

Pros

Right away, the top-tier security stood out especially the activity tracking and extra automation tools. It also lets you collect payments at the time of signing which is really useful. Also, it comes packed with plenty of features and integrations.

Cons

In the end, it was more advanced than what I currently needed and the pricing matched that. If all you want is a basic e-signature tool, there are other options out there. It costs more but that extra cost comes with a broader set of features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

LW

Lee W.

Civil Engineering, 51-100 employees

More than a year

5.0
July 2024

paperless contracts save time

Pros

It is what I rely on most for getting contracts and other documents signed. Going paperless has saved me a lot of time and money especially since I barely need to use the printer anymore.

Cons

I haven't run into any problems with It so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM

Rachael M.

Health Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
July 2024

Easy contract signing

Pros

Makes the whole contract signing process feel very simple. It guides you through every section clearly, shows exactly where you need to initial and then prompts you to sign at the end. I also appreciate that it automatically emails a copy of the completed contract afterward which is really helpful.

Cons

Haven't run into any issues with It so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ML

Marco L.

Transportation/Trucking/Railroad, 11-50 employees

More than a year

5.0
July 2024

signing documents feels effortless

Pros

The standout feature for me is being able to sign documents directly in the platform. It's very simple to use and I think it's an excellent tool that makes people feel comfortable signing all kinds of documents.

Cons

At the moment, I don't have any negative comments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DE

Dawn E.

Automotive, 1-10 employees

More than a year

5.0
July 2024

simple signing for everyone

Pros

Working with It has been fantastic because the process is very simple. I deal with a lot of seniors who aren't very comfortable with technology and even they can get through the signing steps without any trouble.

Cons

It doesn't happen often but once in a while It auto-fills information when it isn't supposed to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CL

Chris L.

Civil Engineering, 51-100 employees

More than a year

5.0
July 2024

paperless signing on the go

Pros

No more dealing with paper, printers or scanners which has been the biggest win for me. Signing contracts on my side is now quick and simple and clients and partners have been happy not to handle paper documents anymore. Mobile access is also a big advantage since all the features are available on the phone which matters a lot when you're traveling or working on the road.

Cons

It isn't the cheapest option out there but everything works really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RH

Robin H.

Hospital & Health Care, 500+ employees

More than a year

5.0
July 2024

quick setup and helpful support

Pros

Getting started took no time at all and the platform felt very user-friendly right from the beginning. Whenever I had a question or ran into an issue, customer support responded quickly and was genuinely helpful.

Cons

Nothing major comes to mind and any issue that did come up was taken care of right away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GH

Grant H.

Real Estate, 1-10 employees

More than a year

4.0
June 2024

widely recognized and reliable

Pros

It's everywhere so most people already recognize the name and have probably worked with it before.

Cons

Can be a bit temperamental at times. Every now and then, I ran into technical issues that didn't really have a clear explanation.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JR

Jennifer R.

Financial Services, 500+ employees

More than a year

3.0
June 2024

simple signing

Pros

Sending documents out for signature was simple and didn't take much effort.

Cons

Didnt like the UI of it

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6