Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GM

George M.

Information Technology and Services, 1-10 employees

More than a year

5.0
October 2023

convenient for business use

Pros

This software is really convenient for businesses.

Cons

I don't have any complaints about It.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Julie B.

Real Estate, 51-100 employees

More than a year

5.0
October 2023

easy to navigate

Pros

It feels very user-friendly and simple to work with. One thing I really appreciate is that I don't have to scroll through the document to locate signature fields because it automatically jumps right to the places where I need to sign.

Cons

While automatically jumping to signature fields makes signing quick and convenient, this same behavior can make it difficult to carefully review the entire document in detail before signing

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PS

Patricia S.

Food Production, 51-100 employees

Less than 6 months

5.0
October 2023

simple access and quick training

Pros

Getting into the platform is simple and it's also very simple to teach others how to use it. It's been a really strong platform overall.

Cons

There isn't anything about this product that I really dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Consumer Services, 1-10 employees

More than a year

4.0
October 2023

Secure network

Pros

The interface is simple to work with and the network it provided was both fast and secure.

Cons

It falls short when it comes to multifunctionality and it doesn't offer enough tools or uses like Word or OneDrive.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

SA

Sierra A.

Marketing and Advertising, 1-10 employees

More than a year

5.0
October 2023

paperless signing convenience

Pros

Being able to get documents signed and completed without having to be there in person is something I really appreciate. It also saves a lot of paper since there's no need to print documents just to sign them.

Cons

I honestly don't have any complaints about this product. It does exactly what it's supposed to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NM

Nicolo M.

Marketing and Advertising, 1-10 employees

More than a year

5.0
October 2023

legally binding digital signatures

Pros

It feels essential for any business that can't be physically present with every client. It lets you prepare documents for digital signing and send them out for clients to sign remotely. The signature is legally binding so it carries the same validity as signing in person.

Cons

The homepage could really use a redesign and some of the available features are not presented clearly enough. Because of that, certain tools are harder to understand and end up being more difficult to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

JD

Jeanette D.

Health Wellness and Fitness, 1-10 employees

More than a year

5.0
October 2023

reliable digital signing

Pros

So convenient, reliable and simple!!especially when it comes to securely collecting digital signatures.

Cons

Haven't run into any negative issues while using It.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC

Chris C.

Health Wellness and Fitness, 51-100 employees

More than a year

5.0
October 2023

template uploads keep us organized

Pros

Uploading different versions of our service agreement is very simple which helps us stay organized and make sure we're using the right terms for the specific demographic we're doing business with.

Cons

One thing that's still missing is a way to organize completed documents. Right now, we have to go back through old emails to retrieve the files that were signed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Package/Freight Delivery, 500+ employees

More than a year

5.0
October 2023

A practical tool

Pros

The best part is how simple it is to review and sign documents. After registering just once, I don't have to repeat the process every time I need to use it.

Cons

So far, it has seemed excellent to me. I have no complaints at all. And besides that, it's very simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LD

Lauren D.

Real Estate, 11-50 employees

Less than a year

5.0
October 2023

simple and easy

Pros

Everything about it feels simple to use and navigate. Applican'ts and residents usually have no trouble with it.. they just click where they need to sign or initial and It automatically places the right information in those spots. Since the whole process is digital, we end up getting signatures on applications and leases much faster.

Cons

A downside is that signature packages can expire. There are also times when the system glitches and leaves part of an application or lease unsigned even though the applican't or resident says they selected all the correct fields.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DD

Denise D.

Legal Services, 1-10 employees

More than a year

5.0
October 2023

document tracking is fantastic

Pros

Being able to track documents directly through our case management system has been really convenient and helpful.

Cons

The only challenge is not having enough time to explore the newer features and roll them out to the rest of the firm.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

NB

Nohely B.

Entertainment, 1-10 employees

Less than a year

5.0
October 2023

Works well

Pros

It has become an essential tool in today's digital environment and its file-sharing features make document management much more efficient and secure. With such a strong emphasis on security and compliance, it has completely transformed how companies handle documents and has taken productivity to a whole new level.

Cons

I honestly wouldn't change anything. It has been incredibly helpful in my work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IV

Ingmar V.

Oil & Energy, 1-10 employees

Less than a year

4.0
October 2023

fantastic tool

Pros

Getting started was quick and simple. The options are clean and the setup feels very transparent for our customers.

Cons

Would be nice to have a few more customization options and uploading templates could be a bit simpler. Still, it's really not a major issue at all.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

RJ

Rohan J.

Education Management, 500+ employees

Less than a year

5.0
October 2023

A real timesaver

Pros

Using it has been a really positive experience especially because the interface is so user-friendly. Signing and sending documents feels very simple and the eSignature feature has made the biggest difference for our business by saving us a significan't amount of time.

Cons

One small downside with It is that the mobile app could use some improvement to provide a more responsive user experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BN

Bolortuya N.

Computer Software, 11-50 employees

More than a year

5.0
October 2023

tracker is good

Pros

It helps us send agreements to customers and employees much faster and in a more efficient way. It also gives us clear visibility into document progress so we can track status updates and signatures without any hassle.

Cons

The part I like least about It is having to change the signatory's point of contact when a customer asks for someone else to sign the document instead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS

Deseree S.

Outsourcing/Offshoring, 500+ employees

More than a year

5.0
October 2023

reliable contracts every time

Pros

Right from the start of my freelance writing career, It has been the go-to platform we use for sending and managing electronic contracts. I really appreciate the whole concept behind it and since using it, none of my contracts have ever been at risk or put in jeopardy.

Cons

I do not have anything negative to say about it. I have been very happy with It overall and I would absolutely recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Paper & Forest Products, 101-500 employees

More than a year

5.0
October 2023

customizable features that deliver

Pros

The customizable features are simple to use and make the whole experience really convenient.

Cons

Haven't run into any problems with it at all and I plan to keep using it and recommending it to others.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ER

Erica R.

Construction, 11-50 employees

More than a year

4.0
October 2023

standardized documents done right

Pros

It has been really helpful for simplifying things by keeping documents standardized and localized.

Cons

A few fields still aren't customizable and it can take quite a while to get them positioned exactly where they need to go.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

9

Functionality

8

AW

Anglena W.

Construction, 51-100 employees

More than a year

5.0
October 2023

efficient and convenient

Pros

A convenient tool! And I think its priced really well for what it offers.

Cons

I can't think of anything I like least about It.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RR

Rajbir R.

Food & Beverages, 51-100 employees

More than a year

5.0
October 2023

online signing convenience

Pros

Being able to get contracts signed and completed entirely online is a big advantage. People no longer need to travel or meet face to face which saves a lot of time and makes the whole process much more convenient.

Cons

The website could be a bit more user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10