Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EK

Erick K.

Human Resources, 11-50 employees

Less than a year

5.0
October 2023

Perfect!

Pros

Everything about this software works really well for me. The first thing I appreciate is how simple it is and how compatible it is with different setups. Another big plus is its portability.

Cons

One suggestion I'd make is to add a section for correcting or adjusting a signature after it has already been scanned.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Financial Services, 1-10 employees

5.0
October 2023

template setup is fantastic

Pros

Setting up templates for tasks that used to be a lot of grunt work for junior employees is incredibly simple.

Cons

It would be nice if it could connect with email platforms like Gmail though that's asking a bit much since it already delivers on what it promises.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH

Jennifer H.

Pharmaceuticals, 101-500 employees

More than a year

4.0
October 2023

had a good experience

Pros

Using it for electronic signatures works well across different countries which has been really helpful. It also lets you clearly mark the exact places where someone needs to sign and those are the only fields that can be completed so the process stays organized. Another nice part is that once everyone has signed, It automatically sends a completed copy of the document to all parties involved.

Cons

Getting a It account set up is not especially user friendly and that part could definitely be better. After the account is created though, the rest of the platform is much easier to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

AI

Aleksandar I.

Insurance, 1-10 employees

More than a year

5.0
October 2023

Good for us

Pros

Getting all the necessary documents signed takes almost no time and the whole process feels secure and well handled.

Cons

One thing I don't like is that the daily reminder for pending documents to be signed has been removed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

Andrea C.

Graphic Design, 1-10 employees

More than a year

5.0
October 2023

helps for hiring docs

Pros

Right from a basic day-to-day perspective, it's very simple to use for managing new hire contracts and the documents are simple to find and save.

Cons

The one thing I'd like is the ability to save documents directly to Google Drive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH

Joyce H.

Education Management, 500+ employees

More than a year

5.0
October 2023

fantastic!

Pros

Its so much easier and quicker to handle docs with it. When forms are sent to me this way, I can sign them and return them quickly which really speeds up the turnaround. It's clear, simple to follow, feels secure and I'm able to view the documents right after everything is completed.

Cons

I honestly don't have any major complaints. If I had to mention something, it would be that it's really just for viewing, signing and sending back so there's no real way to connect with anyone through the platform. If a question comes up, I have to contact the sender directly since I haven't seen any option to leave notes or comments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Hospitality, 11-50 employees

More than a year

5.0
October 2023

efficient and user-friendly

Pros

This product is very efficient and simple to use. We absolutely love it.

Cons

There's really nothing to complain about at all.. it's been a perfect fit for us, no matter the size of the business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EN

Ellen N.

Consumer Services, 500+ employees

Less than a year

5.0
October 2023

Excellent functionality

Pros

Getting multiple signatures on time-sensitive forms now usually takes just one day with It which has made a big difference for us.

Cons

One thing I'd still want is the ability to create a more unique signature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM

Andrea M.

E-Learning, 500+ employees

More than a year

5.0
October 2023

you can sign remotely from anywhere

Pros

Whenever I get documents that need a signature, the process is very user-friendly and simple to complete and sending them back is just as convenient.

Cons

The signature tool makes my signature look a little different from how I normally sign but it's still an excellent alternative when I'm not able to be there in person.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

BM

Brendon M.

Financial Services, 500+ employees

More than a year

5.0
October 2023

flexible signatory forwarding

Pros

Being able to forward a document to a different signatory is a huge plus. There's no need to rebuild the whole document.. just add the new signer and the system takes care of the rest automatically.

Cons

I don't have any complaints about the product. It works perfectly fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SU

Susan U.

Construction, 11-50 employees

More than a year

5.0
October 2023

time-saving

Pros

Really appreciate how convenient it is and how much time it saves.

Cons

At times, the document details get mixed up or disappear which makes them difficult to read.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

PH

Patricia H.

Wholesale, 51-100 employees

More than a year

5.0
October 2023

Convenient to use

Pros

Getting electronic documents right away and being able to sign or finalize a contract, then send it back immediately online, makes the whole process extremely efficient for handling paperwork.

Cons

Haven't run into any problems with the application at all. It's very user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer & Network Security, 51-100 employees

Less than a year

5.0
October 2023

Hassle free

Pros

Using it feels very simple and it does exactly what I need it to do without any trouble. It works really well.

Cons

There isn't anything I dislike about It.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS

Jp S.

Investment Banking, 101-500 employees

More than a year

5.0
October 2023

Good integrations

Pros

Right out of the box, it comes with an app built for Salesforce which makes the integration simple for sales reps and brings contracts back to the original object without extra hassle.

Cons

At times, things stop working properly after new updates roll out and it's hard to tell what's actually going on unless you reach out to support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

KL

King L.

Consumer Goods, 500+ employees

More than a year

5.0
October 2023

Great tool

Pros

It felt very convenient because it was already integrated with my company's system and supported SSO. The documents are secure and the electronic signatures are legally binding which gives a lot of confidence when using it. It also meets a range of international and industry-specific compliance standards so it comes across as a reliable and trustworthy option for business use.

Cons

A downside is that some subscription tiers come with limited functionality so you may need to upgrade your plan to access certain additional features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

JC

Josefina C.

Telecommunications, 51-100 employees

More than a year

5.0
October 2023

Loved using it

Pros

Getting documents signed takes very little effort with this software. It's simple to use, simple to manage and it performs reliably. It helps move paperwork along fast which makes it much easier to finish tasks sooner.

Cons

Overall, it's a strong product. The interface could use a refresh but that's really my only complaint. A lower price would definitely be appreciated although it still feels worth paying for.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

SK

Sukhpreet K.

Transportation/Trucking/Railroad, 1-10 employees

Free Trial

5.0
October 2023

sign anywhere with confidence

Pros

Using it has been a really positive experience. It's very simple to use, whether I'm on my phone, desktop, computer or laptop and I can access it from pretty much anywhere. That convenience makes it something I'd gladly keep using for work and for everyday tasks whenever I need to sign something electronically.

Cons

There really isn't anything I dislike about It. I just love using this app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS

Devik S.

Oil & Energy, 500+ employees

More than a year

5.0
October 2023

worked well

Pros

Doesn't take much effort to get comfortable to it and from the admin side the setup is simple as well. Its ability to integrate with SharePoint makes a big impact and adds a lot of value.

Cons

One thing we'd still like is broader integration support so it can connect with more of the other applications in our portfolio.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

CN

Christian N.

Outsourcing/Offshoring, 500+ employees

Less than a year

5.0
October 2023

user-friendly for any project

Pros

The app is very user-friendly and simple to navigate. It performs well across the board and even students can comfortably use it for their projects.

Cons

I really have not run into any issues. The app is user-friendly, simple to navigate, works well in all aspects and even students can use it for their projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB

Santosh B.

Information Technology and Services, 500+ employees

Less than a year

5.0
October 2023

fantastic UI

Pros

Interface looks excellent and everything works really well. The workflow is excellent.

Cons

There's nothing specific to complain about. It's an excellent tool overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8