Docusign Reviews

“helpful signing alerts”

Pros

Using this software feels very simple since it clearly shows where each signature is needed and also notifies you when the other people have signed.

Cons

When I was using it scheduling wasn't available and that definitely would have been a nice feature to have.

“Clear signatures across teams”

Pros

Handling paperwork for employees in different states has been much better with It. Whenever I need someone to sign or certify a document, this is far more professional and legible than printing, signing and scanning everything back in. It helps us capture a clear signature every time and being able to send documents outside our organization for signatures is also a big advantage.

Cons

I don't really see any features that need improvement. I'm planning to try the multiple signatures option next and that sounds interesting.

“top-notch security all around”

Pros

Everything about it is centered on keeping things secure which is exactly what I want.

Cons

I've loved every feature and it has never let me down.

“Secure signatures for business”

Pros

The pandemic really changed how we handle document control and It has been a reliable way to keep business processes organized. It feels secure and the digital signature trail adds an important layer of accountability which helps make agreements legally valid.

Cons

Setting up document templates can be somewhat complicated. When changes are needed often, the same template has to be uploaded multiple times because there isn't a way to edit the template directly on the platform. That may be intentional for security reasons but it still takes extra time.

“fast document and signature flow”

Pros

Being able to send and receive documents especially important signatures, is what I value most in the app. It really helps with day-to-day tasks and makes routine work much more practical.

Cons

At times some documents can cause the phone to freeze and the app ends up closing although that may be something specific to certain devices being used.

“Lifesaver for my business”

Pros

Starting my business I wasn't tech-savvy at all and it felt like a lifesaver for both me and my business. I've been really impressed by how simple it is to use. It offers useful features for just about any business and I feel confident trusting it with sensitive information and data.

Cons

The platform is fairly simple to use although a few features took me some time to fully understand. Someone more tech-savvy would probably pick them up much faster. Still, with a little extra effort, it's possible to figure out everything it offers.

“fast signatures with secure tracking”

Pros

Getting signatures through It takes almost no time compared with handling everything without it. The platform is very user-friendly and I also feel better about the security because it keeps an audit trail with email details and IP addresses.

Cons

One issue I run into fairly often is with secured PDFs. I have to print them to PDF first to create a new unsecured version before I can start the It process. It would be much better if It could take care of that step automatically. For instance, when requesting signatures on a secured PDF, it would help to have an option to save a new unsecured copy that can be used for electronic signatures.

“remote signing done right”

Pros

More than anything, the biggest advantage of It is how quickly it lets us send documents out for review and signature remotely.

Cons

Every now and then some of our users have trouble following the links and understanding the instructions that come with It documents.

“Fast signatures and clear tracking”

Pros

Sending and receiving documents for signature with It has been incredibly convenient. The whole e-signature process feels simple and the interface is user-friendly enough that I can keep up with each document's status in real time without any hassle.

Cons

Pricing does feePl a bit high at times especially for individuals or smaller businesses trying to keep costs down.

“Consistent signing across devices”

Pros

Whether I'm at my desk or using another device it works consistently and lets me pull up documents from anywhere. It keeps backup copies just in case and if there's ever an issue, I can retrieve something I already sent without much trouble. It also stores plenty of records overall which takes some of the burden off the administrator. Also, I'm able to track useful details like who has signed already and whether a recipient has opened the document yet.

Cons

At times it can be confusing to use especially for things like adding or deleting an extra line. For the price, customer support really should be quicker. I was frustrated that the only option was to submit an email ticket and then wait until they responded whenever it suited them. In most business situations, if something goes wrong, you need help immediately. Document signing usually involves important matters so delays are a big deal. That part was honestly disappointing and surprising. This is not an area where I'd want customer service to be lacking. I also think the terms and conditions could have been presented more clearly, with the key points highlighted better.

“handy multi-signing anywhere”

Pros

Being able to use it from anywhere is really convenient and the multi-signing feature saves a lot of time. It also connects well with other products and applications which makes it even more useful.

Cons

A few parts aren't very clear so certain tasks can take longer than expected. It can also feel pretty expensive especially for individual users.

“fast signing and time savings”

Pros

Using it has been very simple.. it's quick, efficient and makes signing and sharing documents really convenient. Clients no longer have to come into the office which saves a lot of time and helps move everything along much faster.

Cons

It already includes the features I need. I haven't run into anything yet that feels missing or would be a useful addition.

“Convenient from any location”

Pros

One thing I really loved was how customers could still use it from wherever they were if they made a mistake or couldn't come into the office. It was very convenient because they didn't have to leave home to take care of things.

Cons

Haven't run into anything I dislike. There's always room for improvement with any product but at this point I don't have any specific complaints.

“secure digital signing”

Pros

Being able to digitize all our documents and keep them stored securely has been a big plus. We've been using It for quite a while now and it's been very simple and hassle-free. I can sign documents from anywhere without needing to go into the office just to approve paperwork. It's an excellent service for handling digital transactions with clients and organizations without leaving my desk. The platform is simple, reliable and has made my work much easier overall. Everything is backed up online which gives me confidence in the information being shared. When I send a copy to a client, I just place the signature fields and the software takes care of the rest. Also, it's user-friendly and has a clean design.

Cons

I'd still like to see a few more integrations added especially better compatibility with more file types. It would also help to have more options for signature styling, like additional handwriting fonts or the ability to draw my signature more precisely. Aside from that, It has gone beyond what I expected and I'm very satisfied with it. The only real difficulty came from a small number of clients who still wanted paper copies of agreements because they didn't trust digital transactions but I didn't have any actual problems with how the software itself worked.

“user-friendly signing experience”

Pros

Using it has been a really positive experience because the platform is so simple to navigate. It feels like one of the most user-friendly document apps available. Filling out forms is very simple which matters a lot when you deal with documents often. Sending paperwork out for signatures is just as simple and the person on the other end can usually use it without any trouble as well. The signature process is clear and most documents end up with a readable, authentic-looking signature which is something I really value.

Cons

I've had a very good experience with It overall. There is a free version and free trial available which is nice. Of course, everyone would prefer everything to be free but this is one of those tools that feels worth paying for if you're able to.

“fantastic e-signing convenience”

Pros

It's e-signature platform has genuinely impressed me. It has made my workflow much more organized by letting me sign and send documents securely from anywhere, at any time. The interface is very user-friendly and the step-by-step prompts make everything feel fast and hassle-free. Being able to pull up signed documents while I'm on the go has been a huge advantage. Also, the strong security and compliance features give me peace of mind that sensitive information stays protected. Overall, I would absolutely recommend It to anyone looking for a dependable and efficient electronic signature solution.

Cons

No con !!

“Great tool”

Pros

Found this tool to be very user friendly for me. The integration with Procore works really well and the whole process feels smooth. When I log into my account, I can quickly see which envelopes are waiting for my signature and it's also simple to resend them when needed.

Cons

Because I use it through Procore I sometimes run into situations where multiple signers appear unexpectedly and the fields do not always auto-populate.

“time-saving e-sign workflow”

Pros

Using this application has saved us both time and cost and it's very simple to use. It really helps speed things up.. for example, we can send an offer letter to a candidate and they can return it quickly with an e-signature.

Cons

The pricing feels quite high for small or newly established businesses.

“powerful signatures and audit trails”

Pros

This product feels like a really clever solution. The multi-party signature feature and the audit trails are especially important and make it a critical tool to have.

Cons

Cost was the part I wasn't happy with. Compared with similar options, it comes across as fairly expensive.

“trusted and simple to use”

Pros

Getting started with it was quick and using it day to day has been very simple. It's also highly regarded in our industry which adds a lot of confidence.

Cons

There are times when users can miss the right signing sequence when sending documents to multiple parties. It would be helpful to have a reminder that asks whether the signing order was set correctly.