Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Education Management, 500+ employees

More than a year

5.0
May 2023

Secure signing that saves time

Pros

It gives me a secure and convenient way to sign documents electronically. It's simple to use and it saves me a lot of time and hassle.

Cons

I don't have any cons about It.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KF

Kallie F.

Online Media, 11-50 employees

More than a year

5.0
May 2023

clean contract storage win

Pros

Navigating the UI has been very simple and our team hasn't run into communication problems caused by lost or misplaced contracts. Having everything stored online in one convenient place also saves us a lot of time.

Cons

Any minor issue that has come up has been taken care of by customer support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

RS

Rebekah S.

Insurance, 1-10 employees

More than a year

5.0
May 2023

Convenient client signatures

Pros

It's really convenient for my clients when they need to sign documents.

Cons

There's nothing I dislike about It.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AF

April F.

Individual & Family Services, 1-10 employees

More than a year

4.0
May 2023

handy signatures and multi-signer support

Pros

One of the best parts of it is being able to save your signature and send documents to multiple people to sign.

Cons

I don't really have any complaints but I'll update my review if that changes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CR

Chris R.

Real Estate, 1-10 employees

More than a year

5.0
May 2023

branding and reminders are fantastic

Pros

Uploading documents for signature is really simple and placing each initial and signature field with drag and drop is simple to manage. It also lets you send reminder notifications so people actually get the forms signed and I really appreciate being able to customize everything with my own branding and colors.

Cons

The only downside that comes to mind is when a form needs signatures from multiple people and one person has already completed their part but then a change needs to be made. In that case, you have to void the whole document and redo it from the beginning. I wish there were a way to update the form and just have that signer complete their section again instead of canceling everything and starting over.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VT

Venita T.

Marketing and Advertising, 1-10 employees

More than a year

5.0
May 2023

secure signatures anywhere

Pros

Switching to It completely changed how I handle paperwork. I no longer have to deal with printing, signing, scanning and emailing important documents back and forth. With It, I can sign securely from anywhere and on any device which has been incredibly convenient. The platform is very user-friendly so uploading, customizing and sending documents to recipients around the world feels effortless and I have peace of mind knowing everything is encrypted and legally binding. Also, It offers a powerful set of features that are extremely useful for businesses of any size. From sending personalized templates to tracking and analyzing document activity, it makes organizing document workflows much more manageable than before. Overall, It is an excellent electronic signature solution that I would absolutely recommend to anyone who needs to sign, manage or process documents digitally. It is user-friendly, secure and reliable which makes it clear why it has become such a popular platform for electronic signatures.

Cons

There really is not anything I would change. It feels like a complete solution that simplifies the entire process of creating, sharing and managing documents. Its user-friendly interface, flexible features and secure infrastructure make it exactly the right fit for my document management needs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AG

Aaron G.

Non-Profit Organization Management, 101-500 employees

More than a year

5.0
May 2023

fantastic multi-signer workflow

Pros

Being able to sign and send documents to several people at the same time is incredibly convenient. The mobile signing feature is also something I really love.

Cons

I faced occasional loading or glitching issues when several people are working on the document before it gets sent but it's a very minor problem overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AC

Angelina C.

Computer Software, 500+ employees

Less than 6 months

4.0
May 2023

secure signing with real savings

Pros

It provides a secure, compliant way to handle electronic signatures and the signatures are legally binding and valid for use in court. The platform is very simple to use and the interface feels extremely well organized. One of the strongest benefits is that it is an environmentally friendly option. It eliminates the need to print, mail or fax documents which saves a significan't amount of time and also cuts down on the related costs.

Cons

On the downside it is fairly expensive and may not be a practical choice for small businesses that only need to sign or send a limited number of documents each month. It also depends entirely on internet access so users have to stay online to review and sign documents. Editing options are quite limited and managing documents can become difficult at times.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

JC

Jeff C.

Fine Art, 11-50 employees

More than a year

5.0
May 2023

Love using it

Pros

The electronic and digital signature features have been a huge win for us. Everything feels very simple to use and connecting It with the apps we already rely on was incredibly simple. It fit into our daily business workflow almost immediately.

Cons

I don't have any complaints or real criticisms about It. It's been an excellent, reliable tool and has become an essential part of our day-to-day business operations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BN

Bekka N.

Commercial Real Estate, 11-50 employees

More than a year

5.0
May 2023

user-friendly signing powerhouse

Pros

Incredibly user-friendly!! It makes a huge difference when you need signatures right away. It's such a valuable tool to have today especially when getting something signed immediately is important.

Cons

No con, love everything about it and don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SE

Shannon E.

Financial Services, 500+ employees

More than a year

5.0
May 2023

fast signatures every time

Pros

Using it for signing minutes has been a real time-saver. The platform is efficient, simple to use and makes it simple to send out signature requests quickly whenever I need to.

Cons

I do not have any complaints. It fits my job role perfectly and consistently works exactly as I need it to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AF

Amanda F.

Hospitality, 1-10 employees

Less than a year

5.0
May 2023

digitizing and sharing made simple

Pros

Digitizing and file sharing have been my favorite parts of using it. Everything feels very simple.

Cons

At the beginning it felt a little intimidating but once I got into it, everything was incredibly simple. I also really love the layout and the overall design.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LK

lauren K.

Insurance, 500+ employees

More than a year

5.0
May 2023

secure and user-friendly

Pros

The program is very user-friendly and the security it provides is a big plus.

Cons

Toughest part has been getting clients comfortable with the program and encouraging all employees to use it whenever necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH

Michael H.

Insurance, 500+ employees

More than a year

5.0
May 2023

quick document signing convenience

Pros

Getting a link to sign documents is really convenient and the whole process of creating a signature, saving it and receiving a copy directly afterward works exactly how I'd want it to.

Cons

Feels very polished as is. I haven't run into any problems that would make me hesitate to keep using this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM

Laiba M.

Education Management, 51-100 employees

Less than a year

5.0
April 2023

browser-based signing powerhouse

Pros

Whether I'm in the office or somewhere else, It lets me send documents right away as long as I have a browser. Having all completed and signed paperwork stored in one place is really convenient. It's been the perfect tool for collaborating with teammates both nearby and remotely. During COVID, it became especially important because it gave me a way to send documents for signature that we would normally handle face to face. That kept business moving forward and now it's a regular part of how we work every day.

Cons

One thing I really didn't appreciate was being charged on my credit card immediately which was frustrating. At the beginning, I also got impatient and ended up wasting time trying to work out how to add a real signature.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

EH

Efren H.

Marketing and Advertising, 1-10 employees

Free Trial

5.0
April 2023

very user-friendly for seniors

Pros

It's simple to use even for older adults.

Cons

I think the price is what makes me hesitate to buy the paid version.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AR

Alfredo R.

Market Research, 500+ employees

More than a year

5.0
April 2023

Paperless cloud with legal backing

Pros

Keeping up with piles of paperwork is no longer something I have to deal with since everything is handled in the cloud and still has legal validity. It also does a really good job of helping me keep everything available online.

Cons

They should have a document manager on the user side so I could view and review all the documents I've already signed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Matteo M.

Textiles, 1-10 employees

More than a year

5.0
April 2023

firma elettronica comoda e leggera

Pros

It's an Italian e-signature software that feels very practical and lightweight to use. Another big advantage is the price especially because it's quite affordable.

Cons

Nothing specific to complain about although an Android app would be useful if I had to mention something.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Food & Beverages, 500+ employees

More than a year

5.0
April 2023

fast electronic signatures

Pros

One thing that really works well with It is how simple it makes electronic signatures. It has sped up contract negotiations a lot since I can just send documents out and have them signed and returned within minutes.

Cons

The signer authentication process could still be improved in certain areas.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM

Arshed M.

Information Technology and Services, 101-500 employees

More than a year

5.0
April 2023

Powerful signing and collaboration

Pros

It comes with a broad set of features that make it useful for all kinds of users, including collaboration tools, analytics, strong security, mobile access and customization options.

Cons

Document layout and formatting tools can feel a bit limited especially when working with more complex documents that involve multiple signers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9