Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SA

Setareh A.

Higher Education, 500+ employees

More than a year

5.0
April 2023

Saves time

Pros

Handling contracts and other documents electronically with It has been a big time-saver for me. I can send files out and sign them whenever I need to, from virtually anywhere which makes the whole process much more convenient. It also offers a range of products, including eSignature, Contract Lifecycle Management, Agreement Cloud and Gen for Salesforce. It works well across many use cases, from sales contracts to real estate agreements. The platform comes with a strong set of features like document templates, custom branding and audit trails which help keep documents organized and secure. Overall, It feels secure, user-friendly and efficient for electronic signatures and document management. I would absolutely recommend it to anyone looking to manage signatures and documents online. It is affordable and can save a lot of time.

Cons

There is not much I dislike about it but I can point to two areas where it could improve. Even though it includes a lot of features, it may still fall short for businesses that have more advanced or specialized requirements so adding deeper capabilities would make it more suitable for those users. Another issue is that It can sometimes run into compatibility problems with certain browsers or mobile devices which can make it harder for some people to use the platform effectively.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

HM

Hlengiwe M.

Information Technology and Services, 51-100 employees

More than a year

5.0
April 2023

Signatures that fit perfectly

Pros

I really appreciate how well it works with the documents we already use. Its signature features are also backed by strong regulatory compliance which gives us a real sense of security and confidence when handling business agreements.

Cons

A frustrating part is that if someone has used It to apply to multiple companies and then forgets their password, there's not much support available on our side. They have to reach out to It directly and that process is honestly a nightmare.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

JH

Jon H.

Management Consulting, 500+ employees

More than a year

5.0
April 2023

fast signing with strong security

Pros

Signing documents with It feels more convenient than ever. The interface is clean and adapts well so getting documents signed takes very little effort. Its encryption and authentication tools also add a lot of confidence, keeping files protected and reducing the risk of tampering.

Cons

It can get pricey for businesses that handle a high volume of documents. Also, it takes some time to fully learn and understand all of the available features.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

CA

Catherine A.

Apparel & Fashion, 1-10 employees

More than a year

5.0
April 2023

simple signing every time

Pros

Whenever someone sends me documents through this program, I'm happy to use it because everything is very simple even for people who are totally inexperienced with computers or smartphones.

Cons

I don't think It is missing anything important. I've used it without running into any problems or issues at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Computer Software, 1-10 employees

Free Trial

5.0
April 2023

Flexible workflows

Pros

It offers a flexible, user-friendly platform that makes document workflows much simpler to manage. Its electronic signature feature is secure and legally binding which gives everyone involved added confidence. The customizable forms and fields make a real difference since they adapt well to different document types and use cases. It also fit nicely into our existing business processes and the task management and status-tracking tools helped us keep deadlines under control.

Cons

Document storage feature is available but it mattered less to us because we already had a document management system in place. That said having built-in storage would still be a valuable option for users who do not already have an established system.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

RH

Richard H.

Real Estate, 1-10 employees

More than a year

5.0
April 2023

paperless signing game changer

Pros

Not having to scan or fax documents back and forth is a huge plus and it also removes the need to keep extra file storage around.

Cons

Actually don't have any complaints. It has been a total game changer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TC

Teresa C.

Construction, 1-10 employees

Less than 6 months

5.0
April 2023

contracts stay on track

Pros

This helped keep our customers informed about the contracts we send out and any updates made along the way. The electronic signature feature cuts down on wasted time and helps everything keep moving without delays.

Cons

There's always some concern with electronic documents that fraud could happen but it has done a strong job of reducing that risk and makes me feel much more comfortable using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BH

Braden H.

Computer Software, 11-50 employees

More than a year

5.0
April 2023

user-friendly signing experience

Pros

Any time it comes up as an option, I'm happy to use it right away. The interface is incredibly user friendly and just really satisfying to work with. I'd absolutely recommend it to anyone considering using it.

Cons

Don't have anything negative to say about It. It makes the whole process feel ten times easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

matt C.

Consumer Services, 1-10 employees

Less than a year

5.0
April 2023

Great tool!

Pros

Using it was the highlight for me because the platform was very simple to use

Cons

A downside is that it feels very expensive for a small, new or growing business.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

JY

Johnathan Y.

Entertainment, 500+ employees

More than a year

5.0
April 2023

user-friendly for most tasks

Pros

Most features are simple to use and the software feels user friendly most of the time.

Cons

There are moments when it's not as user friendly and it can be slow to load at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VS

Vincent S.

Construction, 500+ employees

Free Trial

4.0
April 2023

promising for digital signatures

Pros

During the pandemic, this has been really useful and it seems to have a lot of future potential for handling document workflows and signatures in business.

Cons

The pricing feels fairly expensive especially for people with mtwsT incomes.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

DB

Deanna B.

Consumer Services, 1-10 employees

Less than a year

5.0
April 2023

fast signing that delivers

Pros

It has been a dependable app for getting documents signed and sent without wasting time. Features like digital signatures and its simple interface make it a practical choice for professionals who need to handle paperwork while on the go.

Cons

Free trial should last longer so users don't feel pushed into buying a plan too quickly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

RM

Rimetz M.

Logistics and Supply Chain, 1-10 employees

More than a year

5.0
April 2023

faster digital signing workflow

Pros

Switching from a slow paper-based process to digital interactions took very little effort. With It, signing and managing documents is noticeably faster, more efficient and more secure.

Cons

I don't really notice any drawbacks because I'm completely sold on It. I use it very regularly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BB

Burnis B.

Investment Management, 1-10 employees

More than a year

5.0
April 2023

simple setup with strong security

Pros

The best part has been how simple it is to use while still feeling secure. Its simple design made adoption quick and never felt overwhelming even for someone completely new to it.

Cons

There's really nothing negative to point out.. if anything, it clearly shows how much effort has gone into keeping content stored in the cloud safe.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB

Stacey B.

E-Learning, 500+ employees

Less than a year

5.0
April 2023

better than email for signatures

Pros

Being able to collect signatures from multiple parties on one document is really useful and it works much better than handling everything through email.

Cons

Not everyone can view the status of a It which ends up leading to multiple submissions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HM

Heather M.

E-Learning, 51-100 employees

More than a year

5.0
April 2023

simple signer tracking

Pros

Adding multiple signers to a contract is really simple and the tracking feature is one of the things I appreciate most. It lets me see exactly where the document is in the signing process and makes it convenient to send reminders to signers as needed.

Cons

One thing I don't care for is not being able to review the document before entering the email addresses for signatures. It ends up taking extra time because I have to close everything out, open it separately and then go back in again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Construction, 11-50 employees

Less than 6 months

5.0
April 2023

integrations that save time

Pros

Right away, this application helps save both time and resources. The platform is simple to use, integrates well with other applications and also includes security encryption that protects user information.

Cons

The price can be high for small businesses and it also depends on having an internet connection while offering limited customization.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

HK

Harmeet K.

Transportation/Trucking/Railroad, 51-100 employees

More than a year

5.0
April 2023

easy to learn and use

Pros

Everything about it feels simple so it's very easy to understand and work with.

Cons

What i didnt like the price, its a little expensive compared with other similar tools on the market.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Information Technology and Services, 500+ employees

Less than 6 months

4.0
April 2023

Great tool!

Pros

Handling document uploads, signatures and sending files remotely with my teammates has been much easier with this software. The interface is clear and simple so it's very understandable and simple to use. I also appreciate the strong security features especially encryption and multi-factor authentication which help keep our documents safe and well protected.

Cons

I don't have any complaints. It has been a really strong software to use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Arts and Crafts, 101-500 employees

More than a year

5.0
April 2023

Features are good

Pros

Everything is handled electronically so there's no need to deal with hard copies which is a big plus. Another thing that works really well is how clear and understandable the features are.

Cons

It actually makes the work much simpler. I had some concerns about upgrading to the newer version at first but in the end, it turned out to be worth it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10