Setareh A.
Higher Education, 500+ employees
More than a year
“Saves time”
Pros
Handling contracts and other documents electronically with It has been a big time-saver for me. I can send files out and sign them whenever I need to, from virtually anywhere which makes the whole process much more convenient. It also offers a range of products, including eSignature, Contract Lifecycle Management, Agreement Cloud and Gen for Salesforce. It works well across many use cases, from sales contracts to real estate agreements. The platform comes with a strong set of features like document templates, custom branding and audit trails which help keep documents organized and secure. Overall, It feels secure, user-friendly and efficient for electronic signatures and document management. I would absolutely recommend it to anyone looking to manage signatures and documents online. It is affordable and can save a lot of time.
Cons
There is not much I dislike about it but I can point to two areas where it could improve. Even though it includes a lot of features, it may still fall short for businesses that have more advanced or specialized requirements so adding deeper capabilities would make it more suitable for those users. Another issue is that It can sometimes run into compatibility problems with certain browsers or mobile devices which can make it harder for some people to use the platform effectively.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Hlengiwe M.
Information Technology and Services, 51-100 employees
More than a year
“Signatures that fit perfectly”
Pros
I really appreciate how well it works with the documents we already use. Its signature features are also backed by strong regulatory compliance which gives us a real sense of security and confidence when handling business agreements.
Cons
A frustrating part is that if someone has used It to apply to multiple companies and then forgets their password, there's not much support available on our side. They have to reach out to It directly and that process is honestly a nightmare.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Jon H.
Management Consulting, 500+ employees
More than a year
“fast signing with strong security”
Pros
Signing documents with It feels more convenient than ever. The interface is clean and adapts well so getting documents signed takes very little effort. Its encryption and authentication tools also add a lot of confidence, keeping files protected and reducing the risk of tampering.
Cons
It can get pricey for businesses that handle a high volume of documents. Also, it takes some time to fully learn and understand all of the available features.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Catherine A.
Apparel & Fashion, 1-10 employees
More than a year
“simple signing every time”
Pros
Whenever someone sends me documents through this program, I'm happy to use it because everything is very simple even for people who are totally inexperienced with computers or smartphones.
Cons
I don't think It is missing anything important. I've used it without running into any problems or issues at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Computer Software, 1-10 employees
Free Trial
“Flexible workflows”
Pros
It offers a flexible, user-friendly platform that makes document workflows much simpler to manage. Its electronic signature feature is secure and legally binding which gives everyone involved added confidence. The customizable forms and fields make a real difference since they adapt well to different document types and use cases. It also fit nicely into our existing business processes and the task management and status-tracking tools helped us keep deadlines under control.
Cons
Document storage feature is available but it mattered less to us because we already had a document management system in place. That said having built-in storage would still be a valuable option for users who do not already have an established system.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Richard H.
Real Estate, 1-10 employees
More than a year
“paperless signing game changer”
Pros
Not having to scan or fax documents back and forth is a huge plus and it also removes the need to keep extra file storage around.
Cons
Actually don't have any complaints. It has been a total game changer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Teresa C.
Construction, 1-10 employees
Less than 6 months
“contracts stay on track”
Pros
This helped keep our customers informed about the contracts we send out and any updates made along the way. The electronic signature feature cuts down on wasted time and helps everything keep moving without delays.
Cons
There's always some concern with electronic documents that fraud could happen but it has done a strong job of reducing that risk and makes me feel much more comfortable using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Braden H.
Computer Software, 11-50 employees
More than a year
“user-friendly signing experience”
Pros
Any time it comes up as an option, I'm happy to use it right away. The interface is incredibly user friendly and just really satisfying to work with. I'd absolutely recommend it to anyone considering using it.
Cons
Don't have anything negative to say about It. It makes the whole process feel ten times easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
matt C.
Consumer Services, 1-10 employees
Less than a year
“Great tool!”
Pros
Using it was the highlight for me because the platform was very simple to use
Cons
A downside is that it feels very expensive for a small, new or growing business.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Johnathan Y.
Entertainment, 500+ employees
More than a year
“user-friendly for most tasks”
Pros
Most features are simple to use and the software feels user friendly most of the time.
Cons
There are moments when it's not as user friendly and it can be slow to load at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Vincent S.
Construction, 500+ employees
Free Trial
“promising for digital signatures”
Pros
During the pandemic, this has been really useful and it seems to have a lot of future potential for handling document workflows and signatures in business.
Cons
The pricing feels fairly expensive especially for people with mtwsT incomes.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Deanna B.
Consumer Services, 1-10 employees
Less than a year
“fast signing that delivers”
Pros
It has been a dependable app for getting documents signed and sent without wasting time. Features like digital signatures and its simple interface make it a practical choice for professionals who need to handle paperwork while on the go.
Cons
Free trial should last longer so users don't feel pushed into buying a plan too quickly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rimetz M.
Logistics and Supply Chain, 1-10 employees
More than a year
“faster digital signing workflow”
Pros
Switching from a slow paper-based process to digital interactions took very little effort. With It, signing and managing documents is noticeably faster, more efficient and more secure.
Cons
I don't really notice any drawbacks because I'm completely sold on It. I use it very regularly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Burnis B.
Investment Management, 1-10 employees
More than a year
“simple setup with strong security”
Pros
The best part has been how simple it is to use while still feeling secure. Its simple design made adoption quick and never felt overwhelming even for someone completely new to it.
Cons
There's really nothing negative to point out.. if anything, it clearly shows how much effort has gone into keeping content stored in the cloud safe.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stacey B.
E-Learning, 500+ employees
Less than a year
“better than email for signatures”
Pros
Being able to collect signatures from multiple parties on one document is really useful and it works much better than handling everything through email.
Cons
Not everyone can view the status of a It which ends up leading to multiple submissions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather M.
E-Learning, 51-100 employees
More than a year
“simple signer tracking”
Pros
Adding multiple signers to a contract is really simple and the tracking feature is one of the things I appreciate most. It lets me see exactly where the document is in the signing process and makes it convenient to send reminders to signers as needed.
Cons
One thing I don't care for is not being able to review the document before entering the email addresses for signatures. It ends up taking extra time because I have to close everything out, open it separately and then go back in again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Construction, 11-50 employees
Less than 6 months
“integrations that save time”
Pros
Right away, this application helps save both time and resources. The platform is simple to use, integrates well with other applications and also includes security encryption that protects user information.
Cons
The price can be high for small businesses and it also depends on having an internet connection while offering limited customization.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Harmeet K.
Transportation/Trucking/Railroad, 51-100 employees
More than a year
“easy to learn and use”
Pros
Everything about it feels simple so it's very easy to understand and work with.
Cons
What i didnt like the price, its a little expensive compared with other similar tools on the market.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Information Technology and Services, 500+ employees
Less than 6 months
“Great tool!”
Pros
Handling document uploads, signatures and sending files remotely with my teammates has been much easier with this software. The interface is clear and simple so it's very understandable and simple to use. I also appreciate the strong security features especially encryption and multi-factor authentication which help keep our documents safe and well protected.
Cons
I don't have any complaints. It has been a really strong software to use.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Arts and Crafts, 101-500 employees
More than a year
“Features are good”
Pros
Everything is handled electronically so there's no need to deal with hard copies which is a big plus. Another thing that works really well is how clear and understandable the features are.
Cons
It actually makes the work much simpler. I had some concerns about upgrading to the newer version at first but in the end, it turned out to be worth it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10