Docusign Reviews

“Very convenient to use”

Pros

Being able to sign anytime and from anywhere is a huge plus. When I'm on the go, It is the perfect tool to have and really comes in handy.

Cons

Everything about It works well for me.

“packed with useful features”

Pros

Using it feels very simple and it comes with a lot of capabilities and features that make it really useful.

Cons

At least from what I've seen the sharing experience could still be improved.

“reliable signing and reminders”

Pros

Getting documents signed is much more practical with this tool. It's simple to use yet it does the job really well when it comes to collecting different documents and completing valid signatures efficiently. It also lets you approve different files so they can be signed securely. One feature that really helps in daily work is the reminders and notifications since they make it much easier to stay on top of contract and document signing tasks without much effort.

Cons

Some features are restricted on the basic plan.

“Signature controls we can trust”

Pros

One thing that really works well is being able to decide, document by document, who has signature authority and who can access or read each file. The signature creation feature is also a big plus because it lets my team stick to one standard signature style. If something comes through signed in a different format than our company standard, it immediately raises a red flag. Keeping signatures consistent makes it much easier to spot a forgery and with e-signatures that kind of authenticity check is especially important.

Cons

There's very little to complain about. It's very user-friendly, simple to work with and flexible enough to adapt to our needs.

“contracts and invoicing in one place”

Pros

A lot of steps have been cut out of our workflow. We used to edit a Word document, send it through It for contracts and then create and send an invoice from QuickBooks.

Cons

While using this application, I ran into a few things that were annoying but nothing serious enough to make me want to stop using it.

“Alerts really help”

Pros

Getting email notifications is really helpful and I also appreciate being able to customize the way I work based on what I need.

Cons

One feature that would make it even better is having a sales funnel built from the email list.

“excellent experience”

Pros

The interface is really well designed for adding all kinds of fields like text, date, signature, radio buttons and more before sending documents out for users to complete and eSign. It also handles multiple signers nicely, lets you set a signing order and keeps the signed documents stored securely.

Cons

It does support rules and logic scripts for building custom requirements across different fields which is useful. That said the scripting experience and built-in suggestions could be improved to save time and make things more convenient for developers.

“Good results”

Pros

Being able to sign and send documents from anywhere is what I appreciated most about It. It's very convenient to use and the whole process is quick and secure without having to print, scan or mail anything.

Cons

Cost tool compared with other e-signature tools on the market. Also some advanced options like custom branding and templates are locked behind higher-tier plans which can be limiting for individuals or small businesses trying to stay within budget.

“handy digital signing hub”

Pros

At our office, this works well for handling digital signatures on-site. It also helps keep documents organized in one application which is really convenient. Another big plus is that it simplifies the onboarding process for new employees in the company.

Cons

It does feel limited in features when compared with other apps available in the market. The interface also isn't very interactive right now so it could definitely use some improvement.

“trustworthy tool”

Pros

Using this tool for contract signatures has been a very positive experience. It's simple to work with and the whole signing process feels fluid and secure. We use it regularly and we consistently get the signed copy back while everyone involved receives their version as well.

Cons

The one area where I think it could improve is document and folder organization especially by giving users more flexibility to personalize that structure. It would also be a valuable addition if sub-accounts could be created.

“excellent service and opportunities”

Pros

I really love the service and all the opportunities it gives us. Everything has been very simple to use and excellent overall.

Cons

I haven't come across anything negative about the software. Everything has been excellent.

“Signing and sharing have never been easier”

Pros

It fits into our daily workflow really well and feels very simple to use. Getting it integrated and rolled out across the company was surprisingly simple which mattered a lot since we handle a high volume of contract signing. The signature sharing and authentication features are especially important for us and both work reliably.

Cons

There isn't much that needs improvement but the interface could be better. If someone is completely new to the platform, the user interface can feel a little intimidating at first.

“Can improve....”

Pros

This tool helped our team feel more modern and efficient since we can handle documents virtually now. Customers and employees are able to connect from any device and they can sign, take action on and organize documents without much trouble.

Cons

The downside is the slow response time, the high cost and the limited customization options.

“Dependable digital signatures and contract storage”

Pros

Being able to verify a signature once, store it digitally and then add it to documents right away is incredibly convenient. The platform also keeps signed documents secure and protected without third-party access which gives a lot of confidence when handling important files. The option to collect and validate signatures from multiple clients is especially useful when creating new contracts. Another big plus is that contracts can be stored on servers for future verification whenever needed.

Cons

Its premium plan is quite expensive and the interface can feel a bit hard to navigate because of its complexity and the extra features included. The recipient authentication process is also more complicated than it should be and comes with an added cost. Also, there are cheaper alternatives available in the market.

“user-friendly”

Pros

Using this software has been very simple because it's so user friendly. I rely on it quite often to collect signatures on documents without having to meet clients in person.

Cons

When the internet connection is unstable, it can become difficult to add signatures, save them correctly and send everything properly.

“Thorough templates”

Pros

It does a really strong job of tracking documents and comes with thorough templates.

Cons

There are quite a few steps in the process and I would rather have something more click-and-done. I had to go back and forth too many times between drafting, signing and accepting. The document signing feature also felt a bit expensive and I ended up finding a cheaper option.

“faster signing and happier customers”

Pros

Handling document creation, sending, tracking and signatures is much simpler with It which helps businesses move faster, keep customers satisfied and cut costs.

Cons

Everything is good but the pricing can get quite expensive if you need to sign a large volume of documents.

“Easy to handle”

Pros

The digital signature feature has been the biggest highlight for me. It adds a strong layer of security by sending an OTP every time a document needs to be signed which makes the whole process feel very safe and reliable.

Cons

Content management is probably the weakest part, in my opinion since there are other dedicated tools that handle this feature with more focus and depth.

“top-notch signer verification”

Pros

It's signer verification stood out to me because it goes well beyond the standard approach of just clicking a link in an email. With identity proofing, knowledge-based authentication and e-signature verification built in, it delivers a signer verification process that feels remarkably secure, reliable and hard to match.

Cons

Even though the API integration comes with a pretty high price tag, I still feel It does an outstanding job when it comes to electronically sending and signing contract documents and the level of service has kept both me and my team very satisfied.

“Loved it”

Pros

I can use my real signature to sign important documents anytime, from anywhere.

Cons

Don't have any complaints because I really like this app a lot.