Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AP

alicia P.

Apparel & Fashion, 1-10 employees

More than a year

5.0
February 2023

saves a lot of time

Pros

One feature I rely on most is the electronic signature tool especially when I do not have time to physically sign every line on a contract or other documents.

Cons

There is nothing I dislike about It.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Business Supplies and Equipment, 1-10 employees

Less than 6 months

5.0
February 2023

quick and easy

Pros

Right away, the app stood out for how fluid and accurate it feels to use. It saves a significan't amount of time and makes the overall workflow much more efficient.

Cons

Documents appear to remain valid in the cloud only for a limited time. There are also legal compliance issues and customer service has not been very responsive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

GI

Givseppe I.

Insurance, 1-10 employees

Less than a year

5.0
February 2023

phone signing is fantastic

Pros

Being able to send a document for signature while I'm on the phone with a client is a huge plus especially when I need it signed to move forward with selling an insurance policy. It makes the whole process much faster and more convenient in real time.

Cons

The interface could be a little more self-explanatory especially for new users who are just getting started.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

PS

philippe S.

Internet, 1-10 employees

Less than a year

4.0
February 2023

Interface is good

Pros

Using it feels simple and the interactive interface makes the software pleasant to work with.

Cons

Formatting side can be a bit complicated when you're just starting out.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

ESD

Elhadj Sadou D.

Accounting, 1-10 employees

More than a year

5.0
February 2023

loved it

Pros

Handling documents with It has been a real advantage for both business and personal use because it makes online signing fast, secure and convenient. One of its biggest strengths is how simple it is to use. Documents can be signed in only a few clicks, without needing to print, scan or fax anything. You just open the file in It, add an electronic signature and send it along to others if their signatures are needed too. Another strong point is how dependable and secure the platform feels. It uses advanced encryption to protect both user information and document data and there are extra security options like two-factor authentication so only authorized people can access sensitive files. Also, It offers a lot of flexibility with customization. The interface and workflows can be adjusted to match specific needs which helps make the software more efficient and practical to use. Overall, It is an excellent option for any individual or company that regularly signs documents online since it provides a reliable, secure and convenient way to speed up the entire signing process and improve efficiency.

Cons

Even though It is a very strong e-signature platform, there are still a few downsides worth keeping in mind before choosing it. The first issue is pricing which can be difficult for individuals or small businesses to justify. Its subscription plans are fairly expensive so the software may feel out of reach for users working with tighter budgets. Another point is that some features, including interface customization, can require a bit of technical knowledge. People who are not very comfortable with advanced tools may have trouble getting the most out of everything the platform offers. And while It does provide excellent security overall, no system is completely without risk so there is still a possibility of data being compromised. Because of that, users should stay cautious and take proper steps to safeguard sensitive information. In the end, It remains a very capable e-signature solution but it is not flawless and getting the full benefit from it may require both time and resources.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

TH

Tiffany H.

Construction, 1-10 employees

Less than a year

5.0
February 2023

excellent tool!!

Pros

It has been really simple to use and access. We often work with clients who aren't very comfortable with technology or creating accounts and this platform makes it much simpler to guide them through everything. It's also incredibly convenient because it saves me from setting up in-person meetings or trying to coordinate around constantly changing schedules. Also, I can quickly see where each document is in the process, who still needs to sign and pull up completed documents from the past whenever I need them.

Cons

The downside is that It can feel a little expensive if you don't have a discount code. There's also a yearly limit on how many envelopes you can send so going over that number means paying additional fees.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

LB

leon B.

Information Technology and Services, 1-10 employees

Less than a year

4.0
February 2023

it's a trustworthy tool

Pros

Really organizes the document signing process making everything quicker, more convenient and more secure. It's a strong tool for keeping signatures organized and moving documents along efficiently.

Cons

There is a bit of a learning curve at the beginning, the cost can feel high and the limited offline functionality can be a downside.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

MLM

Maria Lucille M.

Education Management, 101-500 employees

More than a year

5.0
February 2023

make your work easier with it

Pros

Paper fax errors and manual re-keying are no longer an issue. It takes care of the entire transaction process, from creating documents to sending, managing and collecting signatures. It helps cut costs, keeps customers happy and delivers results in hours instead of dragging things out for weeks. I've consistently had a good experience with it because it's simple to use and handles the job quickly.

Cons

One thing that comes up now and then is an extra charge if you want to use phone authentication to verify the recipient's identity. Compared with other e-signature tools, a notable downside with It is the required recipient verification process. The recipient has to confirm identity through phone authentication or an RSA ID check. Also, the support hasn't been very good, with bugs and weak customer service.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

HD

Harshada D.

Civil Engineering, 500+ employees

More than a year

5.0
February 2023

Multiplayer singing is a blast

Pros

The multiplayer singing feature is easily my favorite part of this software.

Cons

I haven't noticed anything that needs improvement in this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

Melanie A.

Hospital & Health Care, 500+ employees

More than a year

5.0
February 2023

Fantastic document signing

Pros

Sending documents out for signature has been really convenient with this software. It's user-friendly, hassle-free and after using it for more than five years, it's continued to do exactly what I need.

Cons

Its subscription model could definitely be better and customer service isn't always as helpful as it should be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

LR

Linga R.

Information Technology and Services, 500+ employees

More than a year

5.0
February 2023

amazing document storage

Pros

Using it has been very simple. It lets us keep important data in one place and the way it stores everything feels secure and reliable.

Cons

No cons

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CB

Charlotte B.

Higher Education, 500+ employees

More than a year

5.0
February 2023

paperless signing that saves time

Pros

Switching to this software has taken away the need to print hard copies just to review documents or collect signatures. It routes documents straight to the right people who need to handle them and keeps everything stored digitally. That cuts down on paper use, ink costs and the time normally spent moving physical documents from one place to another.

Cons

One issue I've noticed is that if an email address or another detail is entered incorrectly, there really isn't a chance to catch it beforehand. A built-in safeguard that verifies documents are being sent to valid and correct email addresses would make It even better.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

ST

Sean T.

Security and Investigations, 500+ employees

Less than a year

5.0
February 2023

Easy signing

Pros

This app feels very simple and user-friendly. It gets right to the point and makes signing documents quick and simple.

Cons

There really are no major downsides to this application. If I had to mention one thing, I'd say the email support can be a bit slow at times and I wish that part was a little better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Internet, 1-10 employees

Less than a year

5.0
February 2023

Quite an adaptable tool

Pros

The biggest advantage for our team is how completely this platform adapts to the different requirements of our company and I'm very satisfied with it. It makes our digital signature process fast and transparent. It's signing platform also has a powerful, impressive user interface. It's fully customizable and the ready-made templates help me send polished digital documents exactly the way I need.

Cons

Customer support could be improved for a product like this especially when it's important to connect with representatives and report incorrect or invalid signatures. There are also legal compliance concerns since data stored in a third-party public cloud can prevent some customers from using the application. I'd also like a better way to customize my signature. Also, the system seems to delete documents after a certain period and it would be much better to be able to go back and recover them without any time limit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

GN

Géovanny N.

Graphic Design, 1-10 employees

More than a year

5.0
February 2023

secure signing with powerful integrations

Pros

Right from the start, this tool felt very simple to use. Creating documents and keeping them organized is simple because the interface is user-friendly and adapts well. Sending a document out for signature only takes a few clicks and recipients can sign electronically from either a computer or a mobile device which makes the whole process much more convenient. The electronic signatures are legally valid and follow high security standards so documents can be signed with confidence. It also includes a strong set of tools for tracking, managing and storing documents which helps a lot throughout the signing workflow. Also, its integrations with apps like Salesforce and Google Drive make document management even more practical.

Cons

One thing to keep in mind is that It's paid plans may be costly for small businesses that only have limited electronic signature needs. Also some of the more advanced features can require extra technical support. Even with that, I would still highly recommend It to businesses that want a fast, secure and convenient electronic signature solution. Its broad feature set and user-friendly interface make it a very strong option for simplifying and accelerating the document signing process.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

SC

Sedalia C.

Hospital & Health Care, 51-100 employees

More than a year

5.0
February 2023

Fits us perfectly

Pros

Getting started with it was simple whether using it as an admin, a basic user or a client. Uploading documents is simple and placing signatures, initials, electronic signature stamps and similar fields exactly where needed is very convenient. Creating templates for documents you use often is also quick and it's just as easy to pull up past documents whenever you need them.

Cons

I really didn't run into any issues with the software at all. It worked perfectly for what I needed. The only reason we stopped using it was because electronic signatures ended up being included in a bundle with another software package we bought.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Almarie G.

Retail, 11-50 employees

More than a year

5.0
February 2023

Saves time

Pros

This has been really useful especially when I'm working or just too busy to deal with paperwork. It makes the whole process quick and convenient and I plan to keep using this software.

Cons

There isn't much I dislike about It. The only thing was that the first time I used it, I wasn't sure how everything worked. A beginner tutorial would probably help new users a lot.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Hospitality, 500+ employees

More than a year

5.0
February 2023

signing documents in seconds

Pros

Once your signature is uploaded, you can quickly sign any document whenever you need to.

Cons

The cost is fairly high but it still feels worth paying for.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

SP

Sherise P.

Executive Office, 1-10 employees

More than a year

5.0
February 2023

Templates are useful

Pros

It stands out to me for how simple it is to use especially when I need to collect multiple signatures and rely on reusable templates. Those are easily my favorite parts of the platform.

Cons

One downside is that email, chat and phone support are not included as a standard option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

LMS

Llana Melissa S.

E-Learning, 101-500 employees

More than a year

5.0
February 2023

innovative multi-signature signing

Pros

What really stands out with this app is the clever way it handles document signing especially the option to collect multiple signatures. It's a very smart solution.

Cons

At this point, it covers everything I need for signing documents. Really well done!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10