Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DM

Doug M.

Banking, 1-10 employees

Less than a year

5.0
February 2023

digital signatures made better

Pros

Getting everything up and running went really well. Managing permission groups was very simple and the ability to accept digital signatures has been incredibly valuable. It made that whole process much simpler for us.

Cons

I don't have anything negative to say about the product. Both our team and our customers have been very pleased with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM

Lauren M.

Financial Services, 1-10 employees

More than a year

5.0
February 2023

minutes instead of mailing

Pros

It completely changed how we handle paperwork. Signatures that used to require mailing forms out and waiting for them to come back can now be completed in just minutes. Even our older clients have been able to sign without much trouble.

Cons

There really are no major downsides. Setting up forms can feel a bit tricky at first but once you understand the process, it becomes very simple. I've also had a few clients fail identity verification although that isn't really a problem caused by the software itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CM

Coral M.

Computer Software, 51-100 employees

Less than a year

5.0
February 2023

Great remote signing tool

Pros

Being able to sign documents remotely from anywhere and at any time has been a huge plus for us. The fact that it works on any platform or device, whether it's a tablet, computer or mobile phone, makes everything much more convenient. Also, another big advantage of It is how simple it is to use.

Cons

I honestly haven't come across any real downside. It may seem a little expensive at first but in the end it can also help you save money.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

LP

Lisa P.

Retail, 1-10 employees

Less than a year

5.0
February 2023

Good software

Pros

Getting started with it was very simple. In the beginning, we mainly used it to collect digital signatures from clients on contracts.

Cons

Setting up a template took some figuring out at first especially with merge fields. It didn't take very long to get everything in place but the setup wasn't very flexible initially. Once we saw how it appeared for clients on their side, using it became a regular part of our routine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OO

Okunade O.

Consumer Services, 500+ employees

Less than 6 months

4.0
February 2023

Loved using it

Pros

Having everything set up around individual convenience is a big plus especially being able to save a signature and reuse it instead of creating it again every time. That makes the signing process much more convenient. It also helps when a client needs something signed using their own signature since they can send it through It and the document can be signed on their behalf without much hassle.

Cons

The Android version still needs work because the interface does not seem properly optimized. The navigation bar tends to malfunction and signatures can end up overlapping each other while using it.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

KD

Kathleen D.

Online Media, 500+ employees

Less than a year

5.0
February 2023

excellent tool

Pros

One of the best parts of this software is how quickly I can sign and send back documents like work contracts. It makes the whole process really fast and convenient.

Cons

A downside is that while the program is helpful and simple to use, it does have limits. After you go through a certain number of free uses on your account, you get pushed to upgrade if you want to keep doing more with It which is pretty frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KS

Kiran S.

Hospital & Health Care, 101-500 employees

More than a year

5.0
February 2023

transparent audit trail and alerts

Pros

Getting started with it feels very simple and the overall interface is simple to use. The audit trail gives clear visibility into every action which adds a lot of transparency. Notifications are helpful and keep things moving, the templates save time and the mobile app makes it convenient to stay on top of tasks from anywhere.

Cons

Pricing is one area that could be better. API integration also has room for improvement and could be more refined.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

MDMI

maría del mar I.

Human Resources, 500+ employees

More than a year

5.0
February 2023

practical help every day

Pros

Using Docusing has made my day-to-day work much more manageable and the thing I appreciate most is how simple it is to use.

Cons

The downside is that it is not a completely free app although the price is not very high and is affordable for most companies. It also offers a free trial.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

SS

Saul S.

Information Services, 101-500 employees

More than a year

5.0
February 2023

compliance support game changer

Pros

It was simple to get this up and running and using it day to day doesn't take much effort. It adapts well to different needs, the training process is simple and from a compliance support standpoint it has been a real game changer.

Cons

There really isn't much to complain about. If I had to point to one downside, the user setup and authentication process can feel a little tiring at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TP

Tauseef P.

Mechanical or Industrial Engineering, 11-50 employees

More than a year

5.0
February 2023

FDA-compliant cloud signatures

Pros

A big advantage is that it complies with FDA Part 11 for electronic signatures. It also stores all signed documents in the cloud, generates signature certificates and makes everything accessible from a smartphone or any other device.

Cons

Overall, it has been an excellent software option for electronic signatures.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Market Research, 500+ employees

More than a year

4.0
February 2023

Simple and effective

Pros

Sending, signing and managing documents electronically with It has been effortless. The interface is clean and simple which makes it accessible even for people with different levels of technical experience.

Cons

One drawback with it is that the template customization feels somewhat limited. Although the platform offers a variety of templates, I've noticed that adjusting them to fit specific needs is not always as flexible as I'd like.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

6

A

Anonymous

Hospitality, 500+ employees

More than a year

5.0
February 2023

fantastic document workflow boost

Pros

It is an impressive tool that delivers key features for document management. The part I appreciated most was how simple it is to use, letting users send, sign and manage electronic documents quickly and efficiently. Also, it fits nicely into existing business processes which makes it an ideal solution for almost any company. Using it helped me save time and improve document management efficiency and that is a major benefit for any organization. Overall, It is an excellent platform that provides a complete solution for handling business documents.

Cons

I really do not have any complaints about this product. It has been very good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LA

Luis A.

Graphic Design, 500+ employees

More than a year

5.0
February 2023

made signing effortless

Pros

Using this software feels very simple. I was able to sign my documents quickly and send them back to my team without any hassle.

Cons

Honestly do not have any complaints about this software. It does exactly what it is supposed to do and does it perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RB

Regina B.

Education Management, 11-50 employees

More than a year

5.0
February 2023

Perfect for remote signing

Pros

Being able to sign important documents from another city or even another state is incredibly convenient.

Cons

It doesn't work for documents that require a notary public.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

KG

Krystal G.

Wholesale, 1-10 employees

More than a year

5.0
February 2023

Excellent tool

Pros

Handling large documents is much more manageable with this software, both for me and for my clients when it comes time to sign.

Cons

A few clients still run into trouble when trying to use the on-screen signature feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Internet, 1-10 employees

More than a year

5.0
February 2023

sign anywhere with clear guidance

Pros

Getting this into our existing product was pretty simple and it sends review and signing notifications to the right people without hassle. The biggest advantage is that users can sign from anywhere on any device, whether that's through the mobile app or on a desktop. It also walks reviewers through the process step by step, showing exactly where they need to sign and giving feedback if they've missed a page or signature.

Cons

The built-in templates feel quite generic and don't really cover more complex use cases so some manual work is still needed. Another challenge is that if our product misses an API callback, replaying it is very difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

NP

Neel P.

Retail, 1-10 employees

More than a year

5.0
February 2023

all signed files in one place

Pros

Having all the documents people have signed collected in one place is probably the best part of this software. It makes everything much easier to track and review without jumping around.

Cons

Only issue I've noticed is that once in a while, when someone tries to sign a document, it doesn't appear on the user's side right away. It doesn't happen often but it does come up from time to time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DR

Dennis R.

Religious Institutions, 101-500 employees

More than a year

5.0
February 2023

Good software

Pros

What I appreciate most is being able to sign documents without having to meet in an office. Whether I'm at home or out with my phone, I can take care of everything on the go.

Cons

I really don't have any complaints about It. If anything, the only downside is that more businesses and institutions still aren't using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM

Andrew M.

Music, 500+ employees

More than a year

5.0
February 2023

had a positive experience

Pros

Turning a document into a signable contract only takes seconds which is easily one of my favorite parts of It. The automatic storage is another big plus and the editor is very user-friendly. After that, I can send the document to each party in the exact signing order I need and once everything is finished, it stays stored in the It account so anyone involved can go back, review it and reference it later.

Cons

For the way I use It, it fits my business perfectly. I was actually introduced to it by larger companies that were already using it which gave me confidence in the platform. That also makes me comfortable saying that even though I run a smaller freelance business, it's still incredibly useful and convenient and clearly works just as well for much bigger companies too.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RW

Robby W.

Education Management, 1-10 employees

More than a year

5.0
February 2023

reliable digital signatures

Pros

It's been a really strong tool for handling digital signatures and verification.

Cons

there's very little about this product that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10