Doug M.
Banking, 1-10 employees
Less than a year
“digital signatures made better”
Pros
Getting everything up and running went really well. Managing permission groups was very simple and the ability to accept digital signatures has been incredibly valuable. It made that whole process much simpler for us.
Cons
I don't have anything negative to say about the product. Both our team and our customers have been very pleased with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lauren M.
Financial Services, 1-10 employees
More than a year
“minutes instead of mailing”
Pros
It completely changed how we handle paperwork. Signatures that used to require mailing forms out and waiting for them to come back can now be completed in just minutes. Even our older clients have been able to sign without much trouble.
Cons
There really are no major downsides. Setting up forms can feel a bit tricky at first but once you understand the process, it becomes very simple. I've also had a few clients fail identity verification although that isn't really a problem caused by the software itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Coral M.
Computer Software, 51-100 employees
Less than a year
“Great remote signing tool”
Pros
Being able to sign documents remotely from anywhere and at any time has been a huge plus for us. The fact that it works on any platform or device, whether it's a tablet, computer or mobile phone, makes everything much more convenient. Also, another big advantage of It is how simple it is to use.
Cons
I honestly haven't come across any real downside. It may seem a little expensive at first but in the end it can also help you save money.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Lisa P.
Retail, 1-10 employees
Less than a year
“Good software”
Pros
Getting started with it was very simple. In the beginning, we mainly used it to collect digital signatures from clients on contracts.
Cons
Setting up a template took some figuring out at first especially with merge fields. It didn't take very long to get everything in place but the setup wasn't very flexible initially. Once we saw how it appeared for clients on their side, using it became a regular part of our routine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Okunade O.
Consumer Services, 500+ employees
Less than 6 months
“Loved using it”
Pros
Having everything set up around individual convenience is a big plus especially being able to save a signature and reuse it instead of creating it again every time. That makes the signing process much more convenient. It also helps when a client needs something signed using their own signature since they can send it through It and the document can be signed on their behalf without much hassle.
Cons
The Android version still needs work because the interface does not seem properly optimized. The navigation bar tends to malfunction and signatures can end up overlapping each other while using it.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Kathleen D.
Online Media, 500+ employees
Less than a year
“excellent tool”
Pros
One of the best parts of this software is how quickly I can sign and send back documents like work contracts. It makes the whole process really fast and convenient.
Cons
A downside is that while the program is helpful and simple to use, it does have limits. After you go through a certain number of free uses on your account, you get pushed to upgrade if you want to keep doing more with It which is pretty frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kiran S.
Hospital & Health Care, 101-500 employees
More than a year
“transparent audit trail and alerts”
Pros
Getting started with it feels very simple and the overall interface is simple to use. The audit trail gives clear visibility into every action which adds a lot of transparency. Notifications are helpful and keep things moving, the templates save time and the mobile app makes it convenient to stay on top of tasks from anywhere.
Cons
Pricing is one area that could be better. API integration also has room for improvement and could be more refined.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
maría del mar I.
Human Resources, 500+ employees
More than a year
“practical help every day”
Pros
Using Docusing has made my day-to-day work much more manageable and the thing I appreciate most is how simple it is to use.
Cons
The downside is that it is not a completely free app although the price is not very high and is affordable for most companies. It also offers a free trial.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Saul S.
Information Services, 101-500 employees
More than a year
“compliance support game changer”
Pros
It was simple to get this up and running and using it day to day doesn't take much effort. It adapts well to different needs, the training process is simple and from a compliance support standpoint it has been a real game changer.
Cons
There really isn't much to complain about. If I had to point to one downside, the user setup and authentication process can feel a little tiring at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tauseef P.
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“FDA-compliant cloud signatures”
Pros
A big advantage is that it complies with FDA Part 11 for electronic signatures. It also stores all signed documents in the cloud, generates signature certificates and makes everything accessible from a smartphone or any other device.
Cons
Overall, it has been an excellent software option for electronic signatures.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Market Research, 500+ employees
More than a year
“Simple and effective”
Pros
Sending, signing and managing documents electronically with It has been effortless. The interface is clean and simple which makes it accessible even for people with different levels of technical experience.
Cons
One drawback with it is that the template customization feels somewhat limited. Although the platform offers a variety of templates, I've noticed that adjusting them to fit specific needs is not always as flexible as I'd like.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
6
Anonymous
Hospitality, 500+ employees
More than a year
“fantastic document workflow boost”
Pros
It is an impressive tool that delivers key features for document management. The part I appreciated most was how simple it is to use, letting users send, sign and manage electronic documents quickly and efficiently. Also, it fits nicely into existing business processes which makes it an ideal solution for almost any company. Using it helped me save time and improve document management efficiency and that is a major benefit for any organization. Overall, It is an excellent platform that provides a complete solution for handling business documents.
Cons
I really do not have any complaints about this product. It has been very good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luis A.
Graphic Design, 500+ employees
More than a year
“made signing effortless”
Pros
Using this software feels very simple. I was able to sign my documents quickly and send them back to my team without any hassle.
Cons
Honestly do not have any complaints about this software. It does exactly what it is supposed to do and does it perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Regina B.
Education Management, 11-50 employees
More than a year
“Perfect for remote signing”
Pros
Being able to sign important documents from another city or even another state is incredibly convenient.
Cons
It doesn't work for documents that require a notary public.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Krystal G.
Wholesale, 1-10 employees
More than a year
“Excellent tool”
Pros
Handling large documents is much more manageable with this software, both for me and for my clients when it comes time to sign.
Cons
A few clients still run into trouble when trying to use the on-screen signature feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Internet, 1-10 employees
More than a year
“sign anywhere with clear guidance”
Pros
Getting this into our existing product was pretty simple and it sends review and signing notifications to the right people without hassle. The biggest advantage is that users can sign from anywhere on any device, whether that's through the mobile app or on a desktop. It also walks reviewers through the process step by step, showing exactly where they need to sign and giving feedback if they've missed a page or signature.
Cons
The built-in templates feel quite generic and don't really cover more complex use cases so some manual work is still needed. Another challenge is that if our product misses an API callback, replaying it is very difficult.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Neel P.
Retail, 1-10 employees
More than a year
“all signed files in one place”
Pros
Having all the documents people have signed collected in one place is probably the best part of this software. It makes everything much easier to track and review without jumping around.
Cons
Only issue I've noticed is that once in a while, when someone tries to sign a document, it doesn't appear on the user's side right away. It doesn't happen often but it does come up from time to time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dennis R.
Religious Institutions, 101-500 employees
More than a year
“Good software”
Pros
What I appreciate most is being able to sign documents without having to meet in an office. Whether I'm at home or out with my phone, I can take care of everything on the go.
Cons
I really don't have any complaints about It. If anything, the only downside is that more businesses and institutions still aren't using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew M.
Music, 500+ employees
More than a year
“had a positive experience”
Pros
Turning a document into a signable contract only takes seconds which is easily one of my favorite parts of It. The automatic storage is another big plus and the editor is very user-friendly. After that, I can send the document to each party in the exact signing order I need and once everything is finished, it stays stored in the It account so anyone involved can go back, review it and reference it later.
Cons
For the way I use It, it fits my business perfectly. I was actually introduced to it by larger companies that were already using it which gave me confidence in the platform. That also makes me comfortable saying that even though I run a smaller freelance business, it's still incredibly useful and convenient and clearly works just as well for much bigger companies too.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robby W.
Education Management, 1-10 employees
More than a year
“reliable digital signatures”
Pros
It's been a really strong tool for handling digital signatures and verification.
Cons
there's very little about this product that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10