Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EO

Erin O.

Events Services, 1-10 employees

More than a year

5.0
February 2023

A good design

Pros

It is easily the most user-friendly digital signature tool I've come across. I'm self-employed as an event planner, brand ambassador and more and I've been using It regularly for years. It's always quick, simple and the mobile interface looks polished and pleasant to use.

Cons

I honestly don't have any negative feedback about this product. It's simple to use and visually appealing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IY

Ibrahim Y.

Electrical/Electronic Manufacturing, 11-50 employees

Less than a year

5.0
February 2023

very comfortable to use

Pros

Using this software has been a really enjoyable experience and it feels very comfortable to work with.

Cons

I'm happy with everything in this software and really love using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 1-10 employees

More than a year

5.0
February 2023

affordable PDF signing

Pros

Handling PDF editing and signatures is simple and it's also more affordable than other options I've used.

Cons

The interface looks polished and is very user-friendly which makes the software pleasant to work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RT

Raymond T.

Accounting, 1-10 employees

Less than a year

5.0
February 2023

Boosted our work

Pros

It is an excellent solution for electronic signatures and document management, with plenty of features that help organize document workflows. The interface is clean and simple so sending and signing documents electronically feels simple and convenient. It also connects well with other applications like Salesforce and Google Drive which makes the overall experience even better. Also, It includes strong security protections such as user authentication and encrypted document storage to keep sensitive information safe. All in all, I would definitely recommend It to businesses and individuals looking to improve the way they manage documents.

Cons

Even with all its benefits, it does come with a few drawbacks. The pricing can be quite high especially for users who need access to more advanced features. There are also times when the platform loads slowly particularly when working with large document files. Some users have run into issues with the accuracy of electronic signature recognition which can sometimes lead to errors or inconsistencies in documents. Also, customer support can feel limited, with longer phone wait times and fewer troubleshooting resources than expected. Overall, It is still a valuable tool for many people but it's worth carefully considering these possible downsides before committing to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

KS

Kristan S.

Financial Services, 500+ employees

Less than a year

5.0
February 2023

digital signatures save time

Pros

Being able to send documents digitally and collect signatures has been a big time-saver. Customers can sign whenever it works for them and it also gives them plenty of time to look over everything before signing.

Cons

Using it on a phone or tablet doesn't always look the same as it does on a computer and finding older files can sometimes be a challenge.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FA

Ferdous A.

Publishing, 500+ employees

Less than 6 months

5.0
February 2023

Loved it

Pros

Handling documents is much more convenient with it because it lets you send and sign everything electronically instead of printing, faxing or mailing paper copies. It also speeds up the whole process so documents get completed and returned much faster. Also, the platform uses encryption and secure servers to protect sensitive information and the electronic signatures are legally binding. Another big advantage is accessibility since it works from any device with an internet connection which means documents can be signed and sent from practically anywhere at any time. It also improves efficiency by automating a lot of the manual steps in the signing workflow, leaving more time for other tasks. I also appreciate that it connects with other software like Salesforce, Google Drive and Microsoft Office. Compliance is another strong point, as It follows important eSignature laws and regulations such as the ESIGN Act and the EU's eIDAS Regulation.

Cons

There are still a few downsides to consider. Technical issues can come up, including slow loading times or difficulties when trying to integrate it with certain programs. The customization options are somewhat limited too especially when it comes to the appearance and signature fields so it may not match everyone's preferences. At times, the signing workflow can also feel like you have less control over the process particularly when multiple signers are involved. New users may need a while to get comfortable with the system because there can be a bit of a learning curve. Another limitation is that you must have an internet connection to use it at all. Support options can also feel limited especially for users who have more complex needs and may require more in-depth assistance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB

Shayla B.

Internet, 101-500 employees

More than a year

4.0
February 2023

secure identity checks

Pros

Our team uses it Identify to safely verify customers before collecting their signatures on legal agreements. It gives us a reliable way to confirm each signer's identity before any contract is finalized.

Cons

For electronically sending and signing legally binding documents, It has been outstanding. it has gone beyond what I expected and delivered excellent results for my team.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Pharmaceuticals, 51-100 employees

More than a year

5.0
February 2023

I woild recommend

Pros

Being able to sign documents from anywhere without having to travel around has been extremely useful and the tool keeps everything fully confidential. It really helped a lot during the COVID-19 pandemic over the last three years since I could handle document signing from my own place no matter where I was.

Cons

Something that could be improved is coming up with a better or more innovative way to save my signature photo.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TW

Tom W.

Human Resources, 500+ employees

More than a year

5.0
February 2023

had a positive experience

Pros

Signing documents electronically with this software has been the simplest option I've used and I feel confident every document is handled in an official, secure and reliable way.

Cons

For what I personally need, it does everything well and I'm fully satisfied with it. I don't need any additional features so there really isn't anything I dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MC

Maya C.

Non-Profit Organization Management, 500+ employees

More than a year

5.0
February 2023

Excellent platform

Pros

Using this has been really simple and I can quickly check the status of a contract whenever I need to. I also love being able to handle everything right from my phone.

Cons

I haven't run into any problems. It's the best online option I've used for signing contracts on mobile.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CL

Craige L.

Hospital & Health Care, 101-500 employees

More than a year

4.0
February 2023

Easy to use

Pros

Getting documents signed with it has been very convenient. The software is accessible and simple to use for both the person creating the document and the auditor. It also makes it simple for multiple parties to share files and add their signatures in one place.

Cons

The part that worked the least well for me was the mobile app. When I used it, it was very hard to clearly view the document I was signing which made the process difficult.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

NKT

Nikhil Kumar T.

Computer Software, 101-500 employees

Less than a year

5.0
February 2023

convenient document signing

Pros

The reliability and accessibility are the things I appreciate most. Since it's web-based, there's no need for any special installation to start using it which makes it very convenient.

Cons

At this point, I haven't run into any issues since this is my first time using the tool. I previously used Google Docs and compared to that, It works better for my specific use cases.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SJ

Shaun J.

Financial Services, 1-10 employees

More than a year

5.0
February 2023

trusted worldwide signatures

Pros

It does exactly what it's supposed to do and it does it really well. It's widely recognized and accepted across the globe which makes getting a signature from a colleague on the other side of the world incredibly convenient. Most of our third-party suppliers also accept digital signatures so the positive effect on our workflow has been huge.

Cons

I'd still like to see more user-level customization that doesn't depend so heavily on access tiers controlling what users can and can't do. Some people would benefit from having their own personal templates even if those templates are only useful to them so that kind of functionality should be available at the individual user level.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NB

Newkirk B.

Libraries, 1-10 employees

More than a year

5.0
February 2023

fast remote signatures

Pros

Being able to collect signatures without needing to track people down in person or send paperwork through interoffice mail has been a huge help. It's also really useful to see exactly who still needs to sign especially when approvals have to move through a chain of command for things like travel requests.

Cons

One frustrating part is that the document access link seems to expire pretty quickly so I end up having to upload the document again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

Austin C.

Law Practice, 500+ employees

More than a year

5.0
February 2023

client-friendly digital signing

Pros

Even clients who aren't very familiar with today's digital tools can still sign documents without trouble. The platform is simple to use and makes electronic signing simple for just about everyone.

Cons

There really isn't much to complain about. It does exactly what it promises and feels pretty flexible in the way it works. The only thing I'd like to see is fully signed documents automatically sent straight into our document management system although that feature may already exist and I just may not know how to set it up yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AE

anthony E.

Events Services, 11-50 employees

More than a year

4.0
February 2023

quick digital signing

Pros

Applying a digital signature is very simple and takes little effort.

Cons

The biggest annoyance is that every time I sign in, it asks me to enter my login details again. It's a bit frustrating that the system can't remember or recover my login information.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Human Resources, 1-10 employees

Less than 6 months

5.0
February 2023

Good tool for everyones use

Pros

The service made things much more convenient for employees and the way it supports and facilitates their needs is something I really appreciated.

Cons

I didn't run into any issues using it at all and it was genuinely very helpful in day-to-day life.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PP

Paul P.

Real Estate, 51-100 employees

Less than a year

5.0
February 2023

digital signatures fit any schedule

Pros

Electronic/digital signature feature has been a big plus because it makes document collection much simpler for everyone involved. It also fits into any schedule which makes the whole process even more convenient.

Cons

If there's one thing I'd point out, it's that this software deserves much more visibility so more people can benefit from how useful it is especially after the COVID-19 pandemic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KG

keith G.

Research, 11-50 employees

More than a year

5.0
February 2023

It boosts productivity

Pros

Switching to it removes the hassle of dealing with physical signatures by allowing documents to be signed quickly and securely online. It includes multiple authentication options which helps ensure that only approved users can access and sign documents. The platform also connects well with a wide range of tools and systems making it convenient to fit into existing workflows. It provides a structured and efficient way to manage, track and complete document signatures, while also making collaboration and communication easier for everyone involved in the signing process. Also, it reduces the time and costs tied to traditional signing methods. Overall, It has become an essential solution for businesses that want to improve productivity and better organize their document signing process.

Cons

One limitation is that identity verification relies only on the signer's email address. Another frustration is the address book. If someone enters the wrong name or email for a signer, there is no way to correct that contact directly. Instead, you have to create a duplicate contact which makes things confusing when you are later trying to search for the right person.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

EB

Efraín B.

Computer Software, 11-50 employees

Less than a year

5.0
February 2023

Bulk sending made easy

Pros

Its simplicity and wide range of features make it very practical to use. Another big advantage is that signers don't need to have a It account in order to sign. The templates for recurring documents save a lot of time and make the workflow much easier and the bulk sending option is also incredibly useful.

Cons

The downside, in my opinion, is that to access all of its features you need to pay for the highest-tier plan which tends to be expensive. Even so, considering everything it offers, it still ends up being worth the investment.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8