Erin O.
Events Services, 1-10 employees
More than a year
“A good design”
Pros
It is easily the most user-friendly digital signature tool I've come across. I'm self-employed as an event planner, brand ambassador and more and I've been using It regularly for years. It's always quick, simple and the mobile interface looks polished and pleasant to use.
Cons
I honestly don't have any negative feedback about this product. It's simple to use and visually appealing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ibrahim Y.
Electrical/Electronic Manufacturing, 11-50 employees
Less than a year
“very comfortable to use”
Pros
Using this software has been a really enjoyable experience and it feels very comfortable to work with.
Cons
I'm happy with everything in this software and really love using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 1-10 employees
More than a year
“affordable PDF signing”
Pros
Handling PDF editing and signatures is simple and it's also more affordable than other options I've used.
Cons
The interface looks polished and is very user-friendly which makes the software pleasant to work with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raymond T.
Accounting, 1-10 employees
Less than a year
“Boosted our work”
Pros
It is an excellent solution for electronic signatures and document management, with plenty of features that help organize document workflows. The interface is clean and simple so sending and signing documents electronically feels simple and convenient. It also connects well with other applications like Salesforce and Google Drive which makes the overall experience even better. Also, It includes strong security protections such as user authentication and encrypted document storage to keep sensitive information safe. All in all, I would definitely recommend It to businesses and individuals looking to improve the way they manage documents.
Cons
Even with all its benefits, it does come with a few drawbacks. The pricing can be quite high especially for users who need access to more advanced features. There are also times when the platform loads slowly particularly when working with large document files. Some users have run into issues with the accuracy of electronic signature recognition which can sometimes lead to errors or inconsistencies in documents. Also, customer support can feel limited, with longer phone wait times and fewer troubleshooting resources than expected. Overall, It is still a valuable tool for many people but it's worth carefully considering these possible downsides before committing to it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Kristan S.
Financial Services, 500+ employees
Less than a year
“digital signatures save time”
Pros
Being able to send documents digitally and collect signatures has been a big time-saver. Customers can sign whenever it works for them and it also gives them plenty of time to look over everything before signing.
Cons
Using it on a phone or tablet doesn't always look the same as it does on a computer and finding older files can sometimes be a challenge.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ferdous A.
Publishing, 500+ employees
Less than 6 months
“Loved it”
Pros
Handling documents is much more convenient with it because it lets you send and sign everything electronically instead of printing, faxing or mailing paper copies. It also speeds up the whole process so documents get completed and returned much faster. Also, the platform uses encryption and secure servers to protect sensitive information and the electronic signatures are legally binding. Another big advantage is accessibility since it works from any device with an internet connection which means documents can be signed and sent from practically anywhere at any time. It also improves efficiency by automating a lot of the manual steps in the signing workflow, leaving more time for other tasks. I also appreciate that it connects with other software like Salesforce, Google Drive and Microsoft Office. Compliance is another strong point, as It follows important eSignature laws and regulations such as the ESIGN Act and the EU's eIDAS Regulation.
Cons
There are still a few downsides to consider. Technical issues can come up, including slow loading times or difficulties when trying to integrate it with certain programs. The customization options are somewhat limited too especially when it comes to the appearance and signature fields so it may not match everyone's preferences. At times, the signing workflow can also feel like you have less control over the process particularly when multiple signers are involved. New users may need a while to get comfortable with the system because there can be a bit of a learning curve. Another limitation is that you must have an internet connection to use it at all. Support options can also feel limited especially for users who have more complex needs and may require more in-depth assistance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shayla B.
Internet, 101-500 employees
More than a year
“secure identity checks”
Pros
Our team uses it Identify to safely verify customers before collecting their signatures on legal agreements. It gives us a reliable way to confirm each signer's identity before any contract is finalized.
Cons
For electronically sending and signing legally binding documents, It has been outstanding. it has gone beyond what I expected and delivered excellent results for my team.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Pharmaceuticals, 51-100 employees
More than a year
“I woild recommend”
Pros
Being able to sign documents from anywhere without having to travel around has been extremely useful and the tool keeps everything fully confidential. It really helped a lot during the COVID-19 pandemic over the last three years since I could handle document signing from my own place no matter where I was.
Cons
Something that could be improved is coming up with a better or more innovative way to save my signature photo.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tom W.
Human Resources, 500+ employees
More than a year
“had a positive experience”
Pros
Signing documents electronically with this software has been the simplest option I've used and I feel confident every document is handled in an official, secure and reliable way.
Cons
For what I personally need, it does everything well and I'm fully satisfied with it. I don't need any additional features so there really isn't anything I dislike about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Maya C.
Non-Profit Organization Management, 500+ employees
More than a year
“Excellent platform”
Pros
Using this has been really simple and I can quickly check the status of a contract whenever I need to. I also love being able to handle everything right from my phone.
Cons
I haven't run into any problems. It's the best online option I've used for signing contracts on mobile.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craige L.
Hospital & Health Care, 101-500 employees
More than a year
“Easy to use”
Pros
Getting documents signed with it has been very convenient. The software is accessible and simple to use for both the person creating the document and the auditor. It also makes it simple for multiple parties to share files and add their signatures in one place.
Cons
The part that worked the least well for me was the mobile app. When I used it, it was very hard to clearly view the document I was signing which made the process difficult.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Nikhil Kumar T.
Computer Software, 101-500 employees
Less than a year
“convenient document signing”
Pros
The reliability and accessibility are the things I appreciate most. Since it's web-based, there's no need for any special installation to start using it which makes it very convenient.
Cons
At this point, I haven't run into any issues since this is my first time using the tool. I previously used Google Docs and compared to that, It works better for my specific use cases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shaun J.
Financial Services, 1-10 employees
More than a year
“trusted worldwide signatures”
Pros
It does exactly what it's supposed to do and it does it really well. It's widely recognized and accepted across the globe which makes getting a signature from a colleague on the other side of the world incredibly convenient. Most of our third-party suppliers also accept digital signatures so the positive effect on our workflow has been huge.
Cons
I'd still like to see more user-level customization that doesn't depend so heavily on access tiers controlling what users can and can't do. Some people would benefit from having their own personal templates even if those templates are only useful to them so that kind of functionality should be available at the individual user level.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Newkirk B.
Libraries, 1-10 employees
More than a year
“fast remote signatures”
Pros
Being able to collect signatures without needing to track people down in person or send paperwork through interoffice mail has been a huge help. It's also really useful to see exactly who still needs to sign especially when approvals have to move through a chain of command for things like travel requests.
Cons
One frustrating part is that the document access link seems to expire pretty quickly so I end up having to upload the document again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Austin C.
Law Practice, 500+ employees
More than a year
“client-friendly digital signing”
Pros
Even clients who aren't very familiar with today's digital tools can still sign documents without trouble. The platform is simple to use and makes electronic signing simple for just about everyone.
Cons
There really isn't much to complain about. It does exactly what it promises and feels pretty flexible in the way it works. The only thing I'd like to see is fully signed documents automatically sent straight into our document management system although that feature may already exist and I just may not know how to set it up yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
anthony E.
Events Services, 11-50 employees
More than a year
“quick digital signing”
Pros
Applying a digital signature is very simple and takes little effort.
Cons
The biggest annoyance is that every time I sign in, it asks me to enter my login details again. It's a bit frustrating that the system can't remember or recover my login information.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Human Resources, 1-10 employees
Less than 6 months
“Good tool for everyones use”
Pros
The service made things much more convenient for employees and the way it supports and facilitates their needs is something I really appreciated.
Cons
I didn't run into any issues using it at all and it was genuinely very helpful in day-to-day life.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul P.
Real Estate, 51-100 employees
Less than a year
“digital signatures fit any schedule”
Pros
Electronic/digital signature feature has been a big plus because it makes document collection much simpler for everyone involved. It also fits into any schedule which makes the whole process even more convenient.
Cons
If there's one thing I'd point out, it's that this software deserves much more visibility so more people can benefit from how useful it is especially after the COVID-19 pandemic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
keith G.
Research, 11-50 employees
More than a year
“It boosts productivity”
Pros
Switching to it removes the hassle of dealing with physical signatures by allowing documents to be signed quickly and securely online. It includes multiple authentication options which helps ensure that only approved users can access and sign documents. The platform also connects well with a wide range of tools and systems making it convenient to fit into existing workflows. It provides a structured and efficient way to manage, track and complete document signatures, while also making collaboration and communication easier for everyone involved in the signing process. Also, it reduces the time and costs tied to traditional signing methods. Overall, It has become an essential solution for businesses that want to improve productivity and better organize their document signing process.
Cons
One limitation is that identity verification relies only on the signer's email address. Another frustration is the address book. If someone enters the wrong name or email for a signer, there is no way to correct that contact directly. Instead, you have to create a duplicate contact which makes things confusing when you are later trying to search for the right person.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Efraín B.
Computer Software, 11-50 employees
Less than a year
“Bulk sending made easy”
Pros
Its simplicity and wide range of features make it very practical to use. Another big advantage is that signers don't need to have a It account in order to sign. The templates for recurring documents save a lot of time and make the workflow much easier and the bulk sending option is also incredibly useful.
Cons
The downside, in my opinion, is that to access all of its features you need to pay for the highest-tier plan which tends to be expensive. Even so, considering everything it offers, it still ends up being worth the investment.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8