Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Telecommunications, 11-50 employees

More than a year

5.0
January 2023

fantastic platform

Pros

Using it for document management has been very simple and the setup feels user friendly. The automated document fields and fast fill-in process really speed up getting signatures completed. It has become a major asset in our sales process.

Cons

The price is higher compared to some other alternatives but it still feels like a best-in-class product and delivers everything you would expect for the cost.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

ZB

Zach B.

Electrical/Electronic Manufacturing, 101-500 employees

More than a year

5.0
January 2023

Docusign compatibility is fantastic

Pros

Being able to use it alongside It has been a huge plus. I can pull up and sign documents from any of my devices which makes everyday tasks much more convenient. It's very simple to use and adapts well to different situations.

Cons

One thing I'd still like to see is clearer upfront information about how user signatures are protected and verified. Having that explained better would give users more peace of mind when signing documents online.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ED

Eudes D.

Information Services, 500+ employees

Less than a year

4.0
January 2023

fast digital signing convenience

Pros

It has been a really strong option for handling digital signatures. It's simple to use, works efficiently and saves a lot of time. Being able to sign documents from anywhere at any time makes it extremely convenient and it also feels secure.

Cons

Pricing may feel a little high for some users and the interface seems somewhat dated in places. The signing workflow can also be a bit confusing when someone is new to the platform.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

PL

Pedro L.

Computer Software, 500+ employees

Less than a year

5.0
January 2023

smooth document signing workflow

Pros

Getting this integrated into any app that needs document signing is very simple. Once the documents are signed, you can access them from the platform and keep track of the entire process there. It also comes with a 30-day trial period.

Cons

To unlock all of its features, you need to subscribe to the business plan although if you handle a high volume of transactions, it ends up being worth the cost.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Logistics and Supply Chain, 1-10 employees

More than a year

5.0
January 2023

one-click signing !!

Pros

Being able to sign documents with just the click of a button is easily my favorite part of this software.

Cons

There's nothing about this software that I really dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Education Management, 500+ employees

Less than a year

5.0
January 2023

secure digital signing platform

Pros

It gives us a secure platform to manage, store and digitally sign documents.

Cons

Customer support still needs improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

JE

Janice E.

Events Services, 1-10 employees

More than a year

3.0
January 2023

helpful alerts

Pros

Running an events services business means we're sending out contracts nonstop, usually around 10 to 20 every day so It is part of our daily workflow. One thing that works really well is the way it notifies the manager as soon as a contract gets signed and it also makes it simple to upload the completed signed contract directly into our system.

Cons

The frustrating part is that clients have to switch over to another software if they want to redline or leave comments. A lot of times, instead of doing that, they just send their edits by email and then we end up having to redo the entire contract which only adds more back-and-forth to the process.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Research, 101-500 employees

More than a year

5.0
January 2023

sign from anywhere

Pros

Being able to open and sign documents from any location and on any device is a big plus with It especially when working remotely or while traveling.

Cons

Inconvenient at times cuz it depends on having an internet connection, have a hard time using it in places with weak service or no access at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

RS

Reed S.

Education Management, 51-100 employees

More than a year

5.0
January 2023

very user friendly

Pros

It's incredibly flexible and there's hardly any need to guide someone through the process since it's basically just a matter of clicking the yellow button.

Cons

Very user-friendly and I haven't run into any issues with it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Michael S.

Warehousing, 1-10 employees

More than a year

4.0
January 2023

Excellent

Pros

Getting into the program and using it is very simple which is a big reason so many large companies rely on it for handling signatures.

Cons

It has been mostly trouble-free for me. The only issue I ran into a few times was an endless loading screen that forced me to close and reopen the app though it did at least keep my place when I came back.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AS

Abhijeet S.

Environmental Services, 1-10 employees

Less than 6 months

5.0
January 2023

top-tier digital signatures

Pros

Among tools in this category, it really feels like the best option. It was simple and pleasant to implement and we originally brought it in for digital signatures. After using it, we ended up loving the platform.

Cons

The interface could be a bit more simpler and feel more connected but I don't see any real problems with the platform overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Sharem S.

Writing and Editing, 1-10 employees

Less than 6 months

5.0
January 2023

electronic signatures save time

Pros

Being able to use electronic signatures is the part I appreciate most. It really helps our business stay efficient because documents and contracts can be signed quickly without wasting time or money.

Cons

It already includes everything we need so I really don't have any complaints about this software. It offers storage, mobile access, authentication and file sharing which makes signing contracts and handling other documents much more convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EC

Elvin C.

Program Development, 11-50 employees

Less than a year

5.0
January 2023

Made workflow smoother

Pros

From sending documents out to getting them back completed, It makes the whole signing process feel incredibly simple. Keeping track of details like who signed and when is just as simple and it helps move work along much faster with hardly any effort. It really takes the hassle out of handling documents and gets things started quickly.

Cons

I can't point to any feature or function in It that I dislike at all. It does exactly what it was built to do and covers every task I need it for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TS

Théophile S.

Accounting, 500+ employees

Less than 6 months

5.0
January 2023

incredible benefits

Pros

I really appreciated its functionality and the advantages it brings.

Cons

File-sharing functionality still feels limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LP

Luis P.

Construction, 1-10 employees

Less than a year

5.0
January 2023

A practical tool

Pros

Its practical, modern approach makes it very convenient for clients to use. They can access it from almost any device, including their mobile phone.

Cons

It does not allow real-time verification of the signer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Real Estate, 1-10 employees

More than a year

5.0
January 2023

Timely signing for remote clients

Pros

Fast, simple and secure to use. Being able to send contracts out to clients in other states, get them signed and have everything submitted without hassle has been fantastic.

Cons

I haven't run into any problems with this software so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EO

Emmanuel O.

Computer & Network Security, 1-10 employees

Less than a year

5.0
January 2023

Great multi-party signing

Pros

It makes it very practical and simple for multiple parties to sign administrative documents.

Cons

Nothing to complain about at the moment since I'm quite satisfied with how it has been working for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KC

Katelyn C.

Marketing and Advertising, 1-10 employees

More than a year

5.0
January 2023

mobile signing convenience

Pros

Using it on my phone has been the biggest advantage for me. I do about 90% of my work from mobile so having access to documents in a mobile-friendly view and being able to capture signatures right from my phone makes reviewing and signing really quick and convenient.

Cons

Don't have any complaints about this software. I'd absolutely recommend it to anyone over competitors like Adobe or Google.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FH

friedman H.

Entertainment, 500+ employees

Less than a year

5.0
January 2023

secure signatures and file sharing

Pros

One thing I really appreciate is how dependable it is. The security measures are strong so signatures feel well protected and not easy to compromise. It also lets you share files and documents and keep them stored for future use which is very convenient.

Cons

I have no complaints about it. It does exactly what I need it to do and I'm very pleased with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KW

Kathleen W.

Internet, 11-50 employees

More than a year

5.0
January 2023

Easy to handle

Pros

I can create my own text in the boxes, use mobile signatures and save files and documents without any trouble. I shared a lot of files with my clients and everything worked without issues.

Cons

The only part I didn't care for was having to sign in every time I opened the app but aside from that, I really loved using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10