Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AJ

Ashley J.

Insurance, 1-10 employees

More than a year

5.0
January 2023

quick signing and sending back

Pros

Being able to sign documents and send them right back to the sender without having to look up an email address makes the whole process really convenient.

Cons

I didnt run into anything I dislike about using this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TS

todd S.

Consumer Goods, 500+ employees

Less than a year

4.0
January 2023

Easy to use

Pros

Signing e-documents with this was fast and effective and it made the whole process feel quick and painless. It's miles ahead of how signing used to be back in the day.

Cons

The software is definitely fast although I did run into a few minor glitches here and there. Still, there really weren't many downsides overall.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RF

richard F.

Real Estate, 500+ employees

More than a year

5.0
January 2023

save a lot of time

Pros

Using it feels very adaptive and it has been fantastic for our workflow. It cuts down on postage costs and saves a lot of time when we need documents returned from clients.

Cons

One thing I would still like to do is take data submitted through a form.. like a number entered in one field along with the name of the person who entered it.. and send that directly into a recognizable spreadsheet. That is not really the platform's primary function so I understand why it has not been fully developed in that area yet. Even so, it works out extremely well for all the ways we currently use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KW

Krystal W.

Market Research, 101-500 employees

More than a year

5.0
January 2023

just send and sign

Pros

Takes a lot of stress out of the process.. just send it over and sign.

Cons

There's really nothing I dislike about it. It's an excellent app and I'd give it a 10.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BM

Bea M.

Marketing and Advertising, 101-500 employees

More than a year

5.0
January 2023

flexible templates and tracking

Pros

Creating templates is very simple and it's simple to customize contracts for each client's specific needs. After sending them out, we're able to track everything and update documents whenever needed. I'd definitely recommend it!

Cons

At times, the documents can be a little difficult to complete for clients who aren't very comfortable with technology.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Outsourcing/Offshoring, 1-10 employees

Less than a year

5.0
January 2023

Positive experience

Pros

It has been excellent for getting documents signed quickly and securely. It also works really well for recording document activity and keeping track of who signed and exactly when. There are multiple templates available too which can be tailored based on your requirements and it's convenient to share them with your team. Signing and sending documents happens in real time which is very helpful. If a document has been sent and the recipient still hasn't signed, the software can automatically send daily reminders. It also supports e-pens like Samsung so signing documents digitally feels even more convenient.

Cons

One drawback is that when you're working with a large document that needs signatures on multiple pages or fields, the process can become quite lengthy. It would be better if there were a way to customize each template more deeply or have the software automatically detect the fields where signatures are needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LD

Leeav D.

Computer Software, 500+ employees

More than a year

4.0
January 2023

secure signing for remote work

Pros

What I appreciate most about it is how securely it lets me sign documents electronically which makes it especially useful for remote or virtual work. It also supports a wide range of file types, including PDFs, Microsoft Office documents and more. Another plus is the organized interface which makes the platform simple to navigate and use even for people who are not very tech-savvy.

Cons

It has limited customization available in It. Also, as a side note, the free trial did not feel long or complete enough to really evaluate the software and all of its features properly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

HA

Harpreet A.

Legal Services, 1-10 employees

Less than 6 months

4.0
January 2023

Made signing process easier

Pros

Security and compliance are really at the core of this software. It does a strong job of preserving document authenticity and it feels safe and simple to use.

Cons

The pricing is a little high for someone just getting started so that's one area that could definitely be improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Information Technology and Services, 1-10 employees

More than a year

5.0
January 2023

secure signing done right

Pros

Signing documents is simple and the platform still does a strong job of keeping signature capture secure.

Cons

Connecting it with our existing applications took quite a while and ended up being a lengthy process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AE

Alison E.

Education Management, 500+ employees

More than a year

4.0
January 2023

great for everyone

Pros

Its really simple with this software. Being able to sign with a finger and use my own handwritten signature makes the whole process fast and convenient. Once it saves the signature, I can sign future documents with just one click which is a big time-saver. The pricing is reasonable too and getting the first three signed documents free is a nice bonus.

Cons

One thing that could be improved is the template selection since it feels a bit limited. It would also be better if there were stronger authentication measures in place to verify the people signing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RW

Roderick W.

Retail, 1-10 employees

More than a year

5.0
January 2023

my good review

Pros

Simple to use and keeps everything clear without causing any confusion or unnecessary distractions.

Cons

It still isn't very visible or widely promoted to the public and it really should be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Malia M.

Financial Services, 500+ employees

More than a year

5.0
January 2023

very dependable

Pros

This software was simple since it isn't overly complicated or packed with a tough learning curve. It's really useful for keeping both clients and program administrators aligned and literally on the same page.

Cons

At times, the edit function doesn't perform as well as it should. That said I've never run into any problems with signature collection which is really the most important part.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Abel S.

Food & Beverages, 500+ employees

Less than a year

5.0
January 2023

user-friendly signing experience

Pros

Using it was a very positive experience because the platform was simple to navigate and made completing transactions simple. Its interface felt very user-friendly and the features available were excellent and gave me exactly what I needed to keep my business running efficiently.

Cons

I haven't come across anything I dislike about It.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB

Stephanie B.

Retail, 11-50 employees

More than a year

5.0
January 2023

perfect!

Pros

One of the most valuable things about this product has been how much faster document signing has become. The ability to verify and sign documents from a mobile device has cut down the time it takes to get everything completed. Because of that, projects, hiring steps and other processes move along much more quickly which has helped improve the company's overall workflow.

Cons

The weakest part of the software is the document storage piece. Some users run into problems when trying to save documents after being asked to create an account or sign in. Even on the company side, if a document is not saved right away in another system, there have been situations where we could not reopen it later and had to complete the whole thing again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP

Alejandro P.

Accounting, 1-10 employees

More than a year

5.0
January 2023

We liked it

Pros

Getting started and rolling it out is simple especially for new users.

Cons

Price is on the high side so other methods are sometimes used to cover 100% of the signatures because of the cost.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

PD

Priscila D.

Consumer Services, 500+ employees

More than a year

5.0
January 2023

great tool

Pros

Having the files stored is extremely helpful for any company that needs to manage signed documents. It's a very user-friendly tool and the signing process is quick and efficient.

Cons

This tool feels perfect. Its simplicity makes it possible to complete tasks efficiently and with quality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AKS

Aryan Kumar S.

Internet, 500+ employees

Less than 6 months

4.0
January 2023

efficient for everyone

Pros

So many features in one platform!! I appreciate it them especially things like authentication, mobile signature capture, file sharing and document storage. All of these tools make my work faster and help me stay more efficient.

Cons

One thing I'd like to see is more pricing tiers with different categories. The interface could also use some improvement and those are probably my biggest complaints about It.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Information Technology and Services, 11-50 employees

More than a year

5.0
January 2023

fantastic for multi-party signing

Pros

Handling multi-party signatures across different platforms is where It really shines. We use it every week to sign SOWs with several parties spread across different time zones and it has become the go-to tool for getting all of that done reliably.

Cons

An addition that would make it even better is an option to automatically capture and include the signer's location along with the timestamp when the document is signed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

PP

Pololani P.

E-Learning, 1-10 employees

Less than a year

5.0
January 2023

user-friendly signing workflow

Pros

Using this software feels very simple. It's simple to locate the correct document to sign and customers also have little trouble figuring out how it works. I also appreciate how it clearly shows exactly where to sign or add initials which makes the whole signing process quick and convenient.

Cons

Although there's a free 30-day trial, it doesn't include access to all of It's features. I believe more businesses would be willing to use the software if the trial let them take advantage of everything it offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Computer Software, 1-10 employees

More than a year

5.0
January 2023

paperless signatures that boost hiring

Pros

Getting fully paperless, digital signatures on important documents is the standout benefit of It. I really appreciate how usable and efficient it is and it has been especially helpful in supporting our recruitment process.

Cons

My only real issue with It is the dashboard. It's not as user-friendly as it should be and the UI could definitely be improved. Also, when searching for older folders, the results don't show up immediately.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10