Ashley J.
Insurance, 1-10 employees
More than a year
“quick signing and sending back”
Pros
Being able to sign documents and send them right back to the sender without having to look up an email address makes the whole process really convenient.
Cons
I didnt run into anything I dislike about using this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
todd S.
Consumer Goods, 500+ employees
Less than a year
“Easy to use”
Pros
Signing e-documents with this was fast and effective and it made the whole process feel quick and painless. It's miles ahead of how signing used to be back in the day.
Cons
The software is definitely fast although I did run into a few minor glitches here and there. Still, there really weren't many downsides overall.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
richard F.
Real Estate, 500+ employees
More than a year
“save a lot of time”
Pros
Using it feels very adaptive and it has been fantastic for our workflow. It cuts down on postage costs and saves a lot of time when we need documents returned from clients.
Cons
One thing I would still like to do is take data submitted through a form.. like a number entered in one field along with the name of the person who entered it.. and send that directly into a recognizable spreadsheet. That is not really the platform's primary function so I understand why it has not been fully developed in that area yet. Even so, it works out extremely well for all the ways we currently use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Krystal W.
Market Research, 101-500 employees
More than a year
“just send and sign”
Pros
Takes a lot of stress out of the process.. just send it over and sign.
Cons
There's really nothing I dislike about it. It's an excellent app and I'd give it a 10.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bea M.
Marketing and Advertising, 101-500 employees
More than a year
“flexible templates and tracking”
Pros
Creating templates is very simple and it's simple to customize contracts for each client's specific needs. After sending them out, we're able to track everything and update documents whenever needed. I'd definitely recommend it!
Cons
At times, the documents can be a little difficult to complete for clients who aren't very comfortable with technology.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Outsourcing/Offshoring, 1-10 employees
Less than a year
“Positive experience”
Pros
It has been excellent for getting documents signed quickly and securely. It also works really well for recording document activity and keeping track of who signed and exactly when. There are multiple templates available too which can be tailored based on your requirements and it's convenient to share them with your team. Signing and sending documents happens in real time which is very helpful. If a document has been sent and the recipient still hasn't signed, the software can automatically send daily reminders. It also supports e-pens like Samsung so signing documents digitally feels even more convenient.
Cons
One drawback is that when you're working with a large document that needs signatures on multiple pages or fields, the process can become quite lengthy. It would be better if there were a way to customize each template more deeply or have the software automatically detect the fields where signatures are needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leeav D.
Computer Software, 500+ employees
More than a year
“secure signing for remote work”
Pros
What I appreciate most about it is how securely it lets me sign documents electronically which makes it especially useful for remote or virtual work. It also supports a wide range of file types, including PDFs, Microsoft Office documents and more. Another plus is the organized interface which makes the platform simple to navigate and use even for people who are not very tech-savvy.
Cons
It has limited customization available in It. Also, as a side note, the free trial did not feel long or complete enough to really evaluate the software and all of its features properly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Harpreet A.
Legal Services, 1-10 employees
Less than 6 months
“Made signing process easier”
Pros
Security and compliance are really at the core of this software. It does a strong job of preserving document authenticity and it feels safe and simple to use.
Cons
The pricing is a little high for someone just getting started so that's one area that could definitely be improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Information Technology and Services, 1-10 employees
More than a year
“secure signing done right”
Pros
Signing documents is simple and the platform still does a strong job of keeping signature capture secure.
Cons
Connecting it with our existing applications took quite a while and ended up being a lengthy process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alison E.
Education Management, 500+ employees
More than a year
“great for everyone”
Pros
Its really simple with this software. Being able to sign with a finger and use my own handwritten signature makes the whole process fast and convenient. Once it saves the signature, I can sign future documents with just one click which is a big time-saver. The pricing is reasonable too and getting the first three signed documents free is a nice bonus.
Cons
One thing that could be improved is the template selection since it feels a bit limited. It would also be better if there were stronger authentication measures in place to verify the people signing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Roderick W.
Retail, 1-10 employees
More than a year
“my good review”
Pros
Simple to use and keeps everything clear without causing any confusion or unnecessary distractions.
Cons
It still isn't very visible or widely promoted to the public and it really should be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Malia M.
Financial Services, 500+ employees
More than a year
“very dependable”
Pros
This software was simple since it isn't overly complicated or packed with a tough learning curve. It's really useful for keeping both clients and program administrators aligned and literally on the same page.
Cons
At times, the edit function doesn't perform as well as it should. That said I've never run into any problems with signature collection which is really the most important part.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abel S.
Food & Beverages, 500+ employees
Less than a year
“user-friendly signing experience”
Pros
Using it was a very positive experience because the platform was simple to navigate and made completing transactions simple. Its interface felt very user-friendly and the features available were excellent and gave me exactly what I needed to keep my business running efficiently.
Cons
I haven't come across anything I dislike about It.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie B.
Retail, 11-50 employees
More than a year
“perfect!”
Pros
One of the most valuable things about this product has been how much faster document signing has become. The ability to verify and sign documents from a mobile device has cut down the time it takes to get everything completed. Because of that, projects, hiring steps and other processes move along much more quickly which has helped improve the company's overall workflow.
Cons
The weakest part of the software is the document storage piece. Some users run into problems when trying to save documents after being asked to create an account or sign in. Even on the company side, if a document is not saved right away in another system, there have been situations where we could not reopen it later and had to complete the whole thing again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alejandro P.
Accounting, 1-10 employees
More than a year
“We liked it”
Pros
Getting started and rolling it out is simple especially for new users.
Cons
Price is on the high side so other methods are sometimes used to cover 100% of the signatures because of the cost.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Priscila D.
Consumer Services, 500+ employees
More than a year
“great tool”
Pros
Having the files stored is extremely helpful for any company that needs to manage signed documents. It's a very user-friendly tool and the signing process is quick and efficient.
Cons
This tool feels perfect. Its simplicity makes it possible to complete tasks efficiently and with quality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aryan Kumar S.
Internet, 500+ employees
Less than 6 months
“efficient for everyone”
Pros
So many features in one platform!! I appreciate it them especially things like authentication, mobile signature capture, file sharing and document storage. All of these tools make my work faster and help me stay more efficient.
Cons
One thing I'd like to see is more pricing tiers with different categories. The interface could also use some improvement and those are probably my biggest complaints about It.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Information Technology and Services, 11-50 employees
More than a year
“fantastic for multi-party signing”
Pros
Handling multi-party signatures across different platforms is where It really shines. We use it every week to sign SOWs with several parties spread across different time zones and it has become the go-to tool for getting all of that done reliably.
Cons
An addition that would make it even better is an option to automatically capture and include the signer's location along with the timestamp when the document is signed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Pololani P.
E-Learning, 1-10 employees
Less than a year
“user-friendly signing workflow”
Pros
Using this software feels very simple. It's simple to locate the correct document to sign and customers also have little trouble figuring out how it works. I also appreciate how it clearly shows exactly where to sign or add initials which makes the whole signing process quick and convenient.
Cons
Although there's a free 30-day trial, it doesn't include access to all of It's features. I believe more businesses would be willing to use the software if the trial let them take advantage of everything it offers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Computer Software, 1-10 employees
More than a year
“paperless signatures that boost hiring”
Pros
Getting fully paperless, digital signatures on important documents is the standout benefit of It. I really appreciate how usable and efficient it is and it has been especially helpful in supporting our recruitment process.
Cons
My only real issue with It is the dashboard. It's not as user-friendly as it should be and the UI could definitely be improved. Also, when searching for older folders, the results don't show up immediately.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10