Total 2036 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

18%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CH

Casey H.

Veterinary, 500+ employees

Less than a year

5.0
January 2023

signing documents is effortless

Pros

Using this software feels very simple. I can sign any document I need with It and collecting signatures from other people is just as simple. Another feature I really appreciate is being able to take a picture of a signature and upload it.

Cons

One thing that could be better is that the trackers can be a little buggy at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC

Leah C.

Accounting, 1-10 employees

More than a year

5.0
January 2023

electronic signing that keeps delivering

Pros

When the pandemic hit, this software fixed an urgent problem for our firm by making signatures possible even with all the restrictions and uncertainty in place. We've kept using it ever since and the electronic signing feature has continued to be very convenient and accessible for many of our clients.

Cons

The only challenge comes up when a couple shares a single email address. In that situation, the program's authentication process can't be completed so those clients aren't able to use it. That said this is not really a flaw in the software itself since authentication is especially important in accounting when handling electronic signatures.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DM

Dnyanoba M.

Biotechnology, 500+ employees

More than a year

5.0
January 2023

helpful esign reminders

Pros

The e-signature feature is one of the best parts of the software and the reminder alerts are really helpful for getting documents signed on time.

Cons

Loading and handling large documents can be difficult at times.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

KC

Kelly C.

Insurance, 51-100 employees

More than a year

4.0
January 2023

Faster contract turnaround

Pros

Its functionality is very user-friendly and it really helps speed up the process of getting completed contracts returned more quickly.

Cons

One thing I don't care for is that It seems to randomly choose which documents to lock and there's no option to manage or control that yourself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Information Technology and Services, 1-10 employees

Less than 6 months

4.0
January 2023

fast online signing every day

Pros

love how its not just an e-signature tool, it offers more than that. It makes signing online forms very quick and convenient which is especially useful for people who need to sign documents several times during the day. The platform is simple to use and that really matters because a complicated signing process would be frustrating and time-consuming.

Cons

An area where the software could be better is customer service which would improve the overall user experience. From a technical standpoint though, there are no major issues or significan't drawbacks with using it.2

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

HC

Heather C.

E-Learning, 1-10 employees

More than a year

5.0
January 2023

handy templates and signing

Pros

Creating documents and customizing PDFs for signatures is really simple. I also love that I can save them as templates to reuse later which saves time. It's also simple for people who aren't very tech-savvy to open, access and sign documents without any trouble.

Cons

There honestly aren't many downsides for me. Once in a while, I've had trouble saving templates which can be frustrating. It would also be helpful if the platform included an address book or could sync with email contacts for discussions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CJ

Cj J.

Automotive, 51-100 employees

More than a year

5.0
January 2023

remote signing made simple

Pros

It has been incredibly useful whenever we need signatures on multiple contracts and other important documents especially with so many employees working remotely and customers living out of town.

Cons

At times though, the software feels like it nudges people too quickly toward the signing step when many would rather take their time and fully read through what they're signing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TP

Torrey P.

Transportation/Trucking/Railroad, 51-100 employees

Free Trial

5.0
January 2023

digital access from anywhere

Pros

Being able to sign in from practically anywhere is the best part of this software. It works digitally and on mobile so I can access it with different people and get what I need back right away whenever I need it.

Cons

One thing that can go wrong is sending something to the wrong person and that could create problems if it ends up being misused. Other than that, as long as you know what you're doing and handle it carefully, it works out fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JG

Jonathan G.

Information Technology and Services, 1-10 employees

More than a year

5.0
January 2023

faster signing and clear delivery

Pros

Before using it, turning a form into the right format and getting it signed would take forever. Now we can just send it through the app and the recipient gets clear instructions on what to do.

Cons

It would be better if it were a bit more affordable and accessible for small businesses that can't really stretch their budget for it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BF

Bri F.

Medical Practice, 500+ employees

More than a year

5.0
January 2023

convenient and secure to use

Pros

The biggest advantage of this software is how convenient it is. It's also very user-friendly and offers strong security which makes it even better to work with.

Cons

I haven't run into any issues with this software at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LN

Leyza N.

Retail, 500+ employees

More than a year

5.0
January 2023

Sign anywhere convenience

Pros

Being able to send a It document by email has been really valuable since people can sign it from home, work or practically anywhere. It's also very simple to use.

Cons

One limitation is that some templates don't let you change certain words or add anything extra.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MX

Mai X.

Telecommunications, 51-100 employees

More than a year

4.0
January 2023

Organized and user-friendly

Pros

Uploading documents is simple and there's a dedicated place to enter all the information you need. Everything feels well organized which makes the platform pleasant to use.

Cons

A minor annoyance is having to sign in again every two or three days. It's not a huge issue but it does take extra time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DM

Domijones M.

Outsourcing/Offshoring, 1-10 employees

More than a year

5.0
January 2023

trusted signatures

Pros

It helps keep documents looking professional and business-ready. It adds legitimacy to each file which gives collaborators more confidence in the documents being shared. It also provides strong security for both the account and the documents, helping protect their integrity.

Cons

What's tricky is positioning items in the document, like the signature and date fields. That process can get tedious especially when you're working with multiple files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

Akram A.

Hospital & Health Care, 1-10 employees

More than a year

5.0
January 2023

Easy file recovery

Pros

One feature I really appreciate is the file recovery option because I sometimes lose important files and this has taken care of that problem for me.

Cons

Have nothing negative to say. It's an excellent tool for handling signatures between companies and keeping files stored securely.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Financial Services, 500+ employees

More than a year

4.0
January 2023

Strong security

Pros

Using this digital signing service has been a really positive experience. It's simple to use, comes with plenty of features and offers efficient security.

Cons

When compared with another leading provider, It feels overly expensive for what is essentially the same product and service.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

JH

Jennifer H.

Insurance, 11-50 employees

More than a year

5.0
January 2023

hassle-free signatures

Pros

Getting signatures is hassle free because the software is simple for me to use and just as simple for my customers.

Cons

I honestly have no complaints. It handles everything I need it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AJ

Amy J.

E-Learning, 51-100 employees

More than a year

5.0
January 2023

faster sales cycle wins

Pros

Being able to track when a document gets opened and have it signed electronically cuts hours and sometimes even days, from the sales cycle. It also gives me fewer reasons to chase down a signer since I can send it directly instead of having it passed around internally.

Cons

At the beginning, navigation felt a little confusing and I ran into some access issues with my IT team. Once those got sorted out.. which they did.. it ended up being well worth the effort.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

BG

Brian G.

Financial Services, 51-100 employees

More than a year

5.0
January 2023

top-tier digital signing

Pros

Feels more simple than any other digital signing software I've worked with and customers already recognize the name which helps a lot. Getting everything set up and running is very simple too.

Cons

The one major drawback is the price but you really do get what you pay for and this is a top-of-the-line product.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

NR

Nischala R.

Retail, 500+ employees

More than a year

5.0
January 2023

flexible editing and revisions

Pros

For me using it feels very simple especially when it comes to editing, customizing, downloading and then coming back later to make revisions if needed.

Cons

A few features from Word documents don't seem to carry over properly but it hasn't been a major issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AD

Annette D.

Human Resources, 11-50 employees

More than a year

5.0
January 2023

signing from anywhere

Pros

Being able to sign documents from any computer or smartphone is really convenient and works without any hassle.

Cons

I honestly didn't run into anything I disliked about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10