Docusign Reviews

“Step-by-step alerts”

Pros

Getting step-by-step notifications as an administrator has been really helpful and keeps everything clear throughout the process.

Cons

At times, the mobile features don't let users fully complete their documents which can be frustrating.

“works well”

Pros

Handling contract management and sending has been much more organized with this product and the level of customization it gives me for different clients has been a big plus.

Cons

The template system could be improved a bit but overall I've had a good experience with the platform.

“Excellent software”

Pros

As an administrator, it feels simple and adaptable. I really appreciate being able to assign exactly who needs to sign in each spot and set the sequence for reviewing and signing so everything moves in the right order.

Cons

One thing I'd still like to see is more variety in the plan choices. I currently manage with the personal plan which includes sending five documents a month but an annual usage allowance would work better since some months I do not use it at all. The standard plan offers strong value and unlimited document sends but if you are keeping a close eye on costs, upgrading from personal to standard can be tough to justify.

“You can sign from anywhere”

Pros

This app lets you sign documents from anywhere in the world and it also verifies the authenticity of the signature as long as it's completed from the same email address the document was sent to.

Cons

Up to this point, I haven't run into any issues at all and it has actually made it much simpler to get the different parties involved in contracts signed electronically.

“Time saving”

Pros

The graphical user interface is well designed and the templates help cut down the time needed to get things done.

Cons

Support through electronic chat is slower than it should be and doesn't happen quickly enough.

“tracking signs is also easy”

Pros

It has been a very user-friendly and flexible tool for our company when it comes to sending documents out for signatures. We can customize predefined fields, set the signing order and handle even high volumes of documents without much trouble. The option to schedule documents to be sent later is also very useful. It gives clear visibility into what has been sent, who has signed and which documents are still waiting for action. We also get email notifications when documents are viewed and signed which is a really helpful extra. It works very well for self-signing documents too.

Cons

Overall, we're very happy with the tool but the finance team has mentioned that it feels quite expensive compared with other options on the market. Because of that, it's hard for me to really judge the value for money.

“online waivers are a win”

Pros

Being able to have players sign up for our league and complete their waivers online instead of coming in person has been a huge plus. It cuts down on paperwork quite a bit and keeps the whole process very user-friendly. The auto-generated signature feature is a really nice touch too.

Cons

The signing feature can be a bit inconsistent on mobile. There are times when the signature field does not appear and although the automated signature usually helps work around that, it also occasionally fails to show up on mobile.

“perfect for us”

Pros

Getting started with it feels very natural and barely takes any training. As you use it, the software guides you through the steps in real time so you learn while doing. Really excellent software overall!

Cons

I honestly can't think of any drawbacks at this point. Anytime I've seen it available as an option, I've been glad that this is the software being used.

“signing on the go is fantastic”

Pros

It has really simplified our process and lets us sign while on the go. Everything is clearly laid out right in front of you and it highlights exactly where you need to initial or sign.

Cons

There's honestly nothing I dislike about it. Everything has been excellent.

“Saves time”

Pros

Really improved the way we ask customers to sign documents before moving forward with a deal. Creating the documents was simple and sharing them with clients was just as simple.

Cons

One frustrating part was dealing with the many text boxes placed throughout a document since we had to resize them one at a time.

“just works for us well”

Pros

Right away, the software feels simple to use. Everything is laid out clearly in front of you so there's very little that feels confusing. I don't use all of its features to the fullest so I can't really give a strong opinion beyond that.

Cons

I really haven't run into any downsides with this software. It does what I need it to do when I need it and there's not much there for me to complain about.

“Great platform for signs”

Pros

After completing just one or two documents, the product felt very self-explanatory and simple to use. It's really a must-have for any business and it takes away the hassle of printing and scanning documents just to get signatures.

Cons

Using it has been simple and I haven't run into any issues so far. The only thing I noticed was that there wasn't much guidance on how to use the software but I was still able to figure it out on my own.

“good tool”

Pros

Having a reliable digital signature tool is absolutely essential in the pharma industry because of regulatory requirements and Grant has been very important in that regard.

Cons

During the initial implementation, integrating the tool with other company software wasn't very simple especially with cloud solutions like O365.

“feels easy to”

Pros

At this point, I almost expect It to be part of any document process and it's honestly frustrating when it isn't an option. It makes reviewing documents and signing them fast and efficient. Whenever I have to print, sign with ink, scan and send something back, it feels like stepping into the past.

Cons

Haven't run into any downsides with this software.

“Templates make it easier”

Pros

Uploading contracts in It is really simple and adding the required fields for each signer is simple to manage. Using templates saves us a lot of time since we don't have to keep completing and uploading the same forms over and over.

Cons

What I don't love is how the signing process can automatically jump to the next signature field or sometimes complete the whole document before I've finished reading it. That's partly user error but I still wish that option wasn't there.

“best e-signature experience”

Pros

Out of all the electronic signature and document management tools I've used, this one has been the best by a wide margin. It's very user friendly, remembers and saves signatures, clearly prompts where to sign and makes it simple to view all of your completed documents in one place.

Cons

I honestly don't have any complaints about this software at all.

“quick signing and tracking”

Pros

Using it has been really convenient because everything is simple to get started with. I was able to set it up quickly and send and receive documents for signature without having to print, fax or mail anything. The tracking tools and notifications were also very useful since they helped me keep up with documents and make sure everything got signed on time.

Cons

Dont have any complaints about it. It is very simple to use.

“easy to sign and share with it”

Pros

One feature I really appreciate is the electronic signature especially since multiple people can sign the same document. It's also convenient to send documents through other platforms like Gmail and WhatsApp. Also, the privacy is reliable because without your password, no one else can access your documents.

Cons

Customer service still needs work especially when it comes to response time.

“simple tool”

Pros

Using it feels pretty simple which makes it simple to get started. It's also very convenient and can be used from just about anywhere.

Cons

A downside is the customer service for this product isn't very good so if someone has extra questions they need answered, it can become frustrating.

“Timely document signing”

Pros

Getting documents signed promptly is the best part of using It since it helps make sure everything is completed on time.

Cons

Customer service still needs to be more responsive. When an invoice does not get signed on time, the customer is the one who ends up dealing with the consequences.