Docusign Reviews

“simple tool for modern business”

Pros

It's incredibly simple to use and has really helped bring the business into the modern era.

Cons

The hardest part is convincing people just how simple it is to use.

“paperless signing and tracking”

Pros

Not having to print paperwork anymore is a huge plus. The system sends the documents directly so there's no need to forward them manually to each person. It's also simple to see where a document is in the process and who still needs to sign. The reminder feature is one of the best parts and tracking and storing documents is very convenient.

Cons

A few users still ignore the reminders which means I sometimes have to call them anyway. Some people also need a bit of guidance on where they should click.

“Great tool”

Pros

The template customization is really flexible and the connection with Salesforce works very well.

Cons

I haven't come across any downsides with the software.

“digital transactions done right”

Pros

This has easily been one of the best software purchases our company has made. It became essential for saving time on digital transactions and cutting down all the paperwork that usually comes with this kind of process.

Cons

honestly I don't have any real complaints about the software. The setup process is very fast, the support team is excellent and their data protection standards are impeccable. If there's one thing I'd point out, it's their marketing,if I had heard about them sooner, I would have signed up much earlier and avoided a lot of headaches.

“quick signing with gmail sync”

Pros

Most of the time, I use it for electronic signatures and adding a bit of text for light edits. Compared with alternatives like Adobe, It's free features feel much simpler to use for signing and making basic document changes. It works fast, syncs nicely with Gmail and the layout is very simple to navigate.

Cons

DocuSign's free tier is ideal for very light, basic use... but its signature caps and lackluster support make the paid version necessary for reliability and volume... which may not justify the cost for some.

“Loved it”

Pros

Using this product has felt very simple from the start,I've never been left guessing or confused about what to do next. Being able to create different signatures makes signing documents really fast and the email notifications are genuinely useful. Setting up a document is simple as well, with enough signature options to cover what I need.

Cons

A problem came up when I had to sign a bilingual document and enter the same information in two different languages. The interface didn't handle that scenario particularly well.

“works well”

Pros

Across several companies and even for personal use, It has been consistently reliable. On the professional side, it makes signing contracts with multiple parties simple and keeps the progress visible the whole way through. My favorite part is the ability to assign specific steps to different people which makes the process feel automatic and helps everything get completed efficiently.

Cons

Something I'm not thrilled about is having to begin again from scratch when making amendments to a contract even though I understand that may be necessary because of legal requirements.

“very user-friendly onboarding”

Pros

Getting started with it is really simple and it's also simple to guide other people through how to use it.

Cons

One downside is that It sends too many emails even during times when we're not actively using it.

“excellent software”

Pros

I love how simple it was to get my documents signed..

Cons

There wasn't really anything specific I disliked about it.

“clear signing and tracking”

Pros

Accessing documents has never been an issue for me and it's always obvious where I need to sign. The platform is very user-friendly and I also appreciate how it tracks the progress of document signatures clearly.

Cons

If im being honest, I'd still like to see more template options added to the software.

“reliable reminders and storage”

Pros

Using it feels very simple. It lets you save everything at the end so all of your forms and signed documents stay together in one place. It walks you through the process, sends reminders when items are due and alerts you when something is coming up for expiration.

Cons

At this point, I really do not have any complaints. The app has been dependable and proven to work well.

“secure paperwork made simple”

Pros

Handling professional paperwork is the part this software gets right for me. Filling out documents is a hassle for just about anyone but this program makes doing it electronically both simple and secure. Compared with other options, it feels much safer and far less complicated to use.

Cons

The part I enjoy least is still having to complete paperwork and sign documents but It definitely makes that process less of a burden.

“convenient contract signing”

Pros

In my experience, handling contracts with It has been really convenient especially when multiple people need to sign. It makes reviewing documents simple and I appreciate having all of my contracts stored in one organized place.

Cons

Its guided prompts for signatures and initials are definitely helpful but at times the process feels a little too fast. Sometimes it moves me along before I've had enough time to fully understand what I'm signing.

“worth every penny”

Pros

A must-have for any business. It's simple to use, very affordable and definitely worth the money.

Cons

Nothing to complain about,it works really well and has been one of the best decisions for the business.

“user-friendly for every client”

Pros

One of the biggest advantages is how simple it is for absolutely anyone to use even people with zero previous experience. I can send it to clients of any age or comfort level with tech and trust that they'll receive and use it without needing any explanation.

Cons

This tool is juts a bit expensive

“Easy to use”

Pros

Getting comfortable with It doesn't take long and the way it works is pretty simple. It can be used in a very basic way or made as detailed as you need which is really helpful. I've also noticed that older clients seem to have a much easier time signing through It compared with other e-signature platforms.

Cons

It offers a lot of flexibility and honestly I don't have any real complaints about using it.

“reliable tracking and signatures”

Pros

It's a well-organized tool for adding contracts and sending them out for signature. The tracking features are really helpful too especially being able to see when the other party has opened or viewed the document.

Cons

Template setup is where it gets frustrating for me. I usually end up customizing contracts in another program, then uploading the PDF into It, adding the required signer fields and sending it from there. I'd much rather handle all or most of that process through templates. A drag-and-drop builder like PandaDoc has would make that much more practical. Also, lining up signer fields can be tiring because there's no grid or snap-to-position feature like you get in some document creation tools. It only gives you a freehand placement option instead.

“conveninent usage”

Pros

Using it has been really simple and it turns tasks that are normally a hassle into something much more convenient and manageable. I've used It with real estate attorneys as well as my financial advisor and it's worked very well in both situations.

Cons

I haven't come across any problems anytime I've used It.

“reliable file security and workflow”

Pros

Once everything is configured, managing it is very simple, keeping files secure and workflows running without much effort. It really feels like a set-it-and-forget-it kind of software.

Cons

At this point, I really don't have any complaints. It's meeting all of our needs.

“fast contract signing”

Pros

Everything about it feels very user-friendly and it makes signing contracts incredibly quick, simple and convenient for our customers.

Cons

Can't think of anything this software is missing.