Docusign Reviews

“contactless signing done right”

Pros

It has become my go-to online signature platform and I use it constantly with both clients and team members. We've relied on it for a long time and it has never given us trouble when we need documents signed quickly. The feature I use most is being able to send over a scanned file or PDF by email and have the recipient sign it digitally without printing anything. It also includes AI that reviews contracts in real time and gives clear, detailed breakdowns. The whole process of preparing agreements and getting them signed without any physical contact is very well done. Overall, It is one of the tools I depend on the most.

Cons

Even though It is an excellent online signing solution, I'd still like to see better document management and organization. It would help a lot if files could be sorted into categories so I could immediately tell where everything is and send documents out faster instead of spending time searching for them. Other than that, it's a really strong tool without any major flaws or bugs. It does exactly what it promises and I use it for signing all of my agreements, paperwork and contracts.

“sign anywhere without delays”

Pros

Being able to handle important signatures from anywhere has been a huge benefit for both me and the people I work with. It keeps us from missing time-sensitive signings no matter where we happen to be.

Cons

At the beginning, I wasn't happy that there wasn't an option for multiple signings but that feature has since been added.

“Easy to handle”

Pros

Sending documents out for signature is really simple and the whole platform is simple to use. I haven't run into any technical issues at all.

Cons

I honestly don't have any complaints as a user. It handles everything I need it to do.

“Works well”

Pros

Stepping into the Clinical Director role at our inpatient substance abuse treatment organization, I had to bring consistency to four separate facilities spread across three counties and move executive and administrative work into one central office. One of the biggest obstacles was creating a process where all paperwork could be sent in and handled by that office within 48 hours. Before we started using It, the whole thing was incredibly frustrating. Some employees emailed documents without signatures or proper time stamps, while others printed massive stacks of paperwork, collected signatures by hand and then drove everything to the central office themselves. It was a constant drain on both time and money because the process was so inefficient. Once It was introduced, those issues were resolved almost immediately. Staff now get alerts telling them which paperwork needs attention and they can open it right away, review it and sign digitally. Something that used to eat up several hours every week and still left us with missing or inaccurate documents turned into a highly efficient system simply because we implemented It.

Cons

For organizations that already have some kind of digital file management system in place, I really do think integrating It into their workflow would be pretty simple. Our situation was more complicated because we were not just adopting It, we were also moving away from paper files, cabinets and folders into a cloud-based system at the same time. Figuring out the most effective way to connect It with the other software we were rolling out took some effort. That said It provided step-by-step implementation guides and those instructions were very helpful in getting everything set up properly.

“I can sign from anywhere”

Pros

Whether a business is large or small, It offers effective tools that really work. It made creating documents and sending them back and forth much more convenient for me, no matter which part of the country I was traveling in. My customers also appreciate not having to travel as much when they are outside the tri-state area. We both save a lot of time because multi-signing is so simple with It. It's honestly a software I fully support and genuinely enjoy using.

Cons

Haven't had any cons or negative experiences with It at all.

“no more paper-signing meetings”

Pros

It's been such a relief not having to deal with in-person meetings anymore where everyone has to drive over, sit together and spend a long, boring stretch of time just to sign paperwork.

Cons

I do wish it was free but of course not everything is. At least the cost is reasonable and it's not very expensive.

“Saves time”

Pros

One of the biggest advantages is being able to get documents signed in real time especially when there's a tight deadline or the situation is time-sensitive.

Cons

At the moment, I really can't think of any downsides. Everything has been working really well with the software.

“simple tool that helps my business”

Pros

Right from the start, this has been very simple to use. I've been using it since the early days and it has been a huge help in handling my business dealings.

Cons

I'm sure it offers plenty of additional features and functions but I still haven't learned how to use all of them yet so I mostly stick to the basic tools.

“Loved using it”

Pros

This tool gives us more flexibility and helps us adapt to each customer's specific needs. Because of that, we've been able to provide better customer service overall.

Cons

The downside is that it really works best for people who already have some computer knowledge. Older customers and those who aren't very tech-savvy tend to struggle with it.

“handles out-of-state agreements perfectly”

Pros

Running my business means I often need to send service agreements to clients who live in different states and this software fits that need really well.

Cons

honestly I don't have anything negative to say about this software. I haven't felt the need to try any similar tools and I don't plan to.

“user-friendly for everyone”

Pros

It's very simple for both our team and our customers to use which has made day-to-day interactions much simpler.

Cons

A bit expensive for what you actually get. My impression is that during the pandemic, companies offering products like this raised their prices because demand was so high.

“reliable document collaboration”

Pros

Working with people outside the organization is handled really well, while still keeping each document accurate and authentic. The platform is stable and simple to use.

Cons

Few features aren't available to external users, like sending copies by email. Because of that some of the value regular users could get from the platform is reduced a bit.

“flexible and customer-friendly”

Pros

It adapts really well to customer needs and keeping copies stored is very convenient too.

Cons

Most features are simple to use although creating a template can be a bit challenging.

“friendly interface for urgent signing”

Pros

Whenever contracts need to be signed quickly, this has been really convenient to use. The interface feels very user-friendly and simple which makes the whole process even better.

Cons

One thing I'd really like to see is support for more languages. We work with clients in Turkey and some of them don't speak English so that can be limiting.

“excellent Tool”

Pros

Creating fillable fields and signature boxes is simple and those core features work really well. The document tracking is excellent and it's also helpful that notes can be added so the signer knows exactly what to look out for. Overall, it's an excellent tool for making the digital signing process more efficient.

Cons

It is a little pricey and it may not offer a free version the way some of the bigger competitors do.

“Easy to use”

Pros

One of the best parts of It is being able to complete paperwork no matter where you are. It also lets you adjust the font and you can always review the documents you signed later once they arrive in your email.

Cons

I honestly can't think of any real reason to dislike it since it's very simple to use.

“Its a dependable software”

Pros

Using it feels very simple and the authenticator adds a lot of confidence when handling multi-party signing.

Cons

The interface can feel a little tiring when you first start using it although it doesn't take long to get used to. It could also be a bit more adaptive but that's only a minor inconvenience.

“one-click contracts clients love”

Pros

Sending a contract that clients can sign with just one click has been a huge win. It really is that simple and my clients appreciate it. I'm convinced it has helped me close more sales. I also get a notification as soon as a contract is signed and it's easy to pull up later when I need it. Also, I can see every contract I've sent and whether it has been viewed. Printing, signing, scanning and emailing documents back and forth feels completely outdated now and honestly this is the kind of technology clients expect.

Cons

Don't have anything negative to say about this software. It's very simple to use for both me and my clients and I see it as a must-have for any business.

“Templates are a lifesaver”

Pros

One thing that really stood out to me is how simple it is for users to create templates and customize document fields. I also really loved the secure signature feature and the clear, easy-to-follow logging since it lets you quickly see who has already signed a document and exactly when they signed it. With so much business now being handled online, this has made transactions much more convenient and has honestly made everyday work a lot easier.

Cons

Really can't point to anything negative about this software because it has simply made our work and every transaction more convenient and much easier to handle.

“contracts and payment tracking win”

Pros

Getting contracts signed and collecting deposits is really simple with this. It's also been very helpful to have a clear record of payments tied to each job without needing to check with someone who has access to QuickBooks.

Cons

For me, istill need to put more time into learning some of the features especially things like if/then arguments that let customers select different options.