Salesforce Sales Cloud Reviews

“CRM that's easy to use

Pros

I have used it for around eight years and during that time, I've found it excellent for transparency and tracking prospects. It's simple to use and provides great visibility for everyone who needs it.

Cons

I don't really have any negatives about Salesforce. It's super easy to use.

“It's just so so

Pros

It's moderate, okay for now. It's easy to navigate but the calendar is a bit difficult to access.

Cons

The whole process of documenting and uploading each document can be a bit complicated.

“Amazing software for managing our work

Pros

It's great for managing a large number of contacts.

Cons

The pricing is pretty high, which might be something to think about for some businesses.

“Best CRM, but it's also quite expensive

Pros

We've been happy with Salesforce but we find it too expensive and technical to fully utilize its potential.

Cons

It's way too expensive especially when you factor in the implementation and ongoing maintenance costs.

“Loved to use it

Pros

I've had a great experience with it. After training, navigating different pages and uploading documents is easy. I love Salesforce, it's an excellent system for selling products to the general public and I have used it across multiple companies.

Cons

I can't think of any real cons, the only issue I have is probably just user error, not the product itself.

“Salesforce is a powerful tool for sales teams in Europe

Pros

It is essential for our daily outreach activities and tracking them effectively.

Cons

Performance can be slow with too many open tabs and contact verification could use some improvement.

“Great management of our work

Pros

The ability to import and export large amounts of data is a key feature in this tools that helps us alot.

Cons

Setting it up can be tricky and it's not always the easiest to figure out for new users.

“It is perfect for sales

Pros

It's the perfect solution for managing all customer details.

Cons

Honestly, it's pretty pricey compared to other tools out there.

“One of the top Sales CRMs available

Pros

I have been using Sales Cloud for over three years and I can confidently say it's one of the best CRM suites out there, if not the best. The ability to manage opportunities along with the sales strategy and lifecycle is fantastic. I love the intuitive design and updates are non-intrusive, letting me manage opportunities smoothly. New features are introduced frequently, which is great for managing a customer portfolio.

Cons

You really need a solid sales ops team to get the most out of it and see meaningful results.

“Easy and very helpful software

Pros

It did the job at the time and the setup process was easy to follow.

Cons

The storage size could definitely be bigger and a longer free user option would be nice.

“It's the best

Pros

As someone well-versed in modern technology, I love Salesforce. There's no better platform especially if you have the resources to build your own. From program management to fundraising, it's unmatched when it comes to keeping your data clean and organized.

Cons

It's expensive and not the easiest to use especially if you're not super tech-savvy.

“I have mixed feelings about this

Pros

My overall experience is mixed. Some aspects, like the listing feature, are great but it can be confusing to navigate at times with all the different tabs. The itemized list is a plus, as it makes each item easier to find.

Cons

Salesforce can be a bit confusing, especially with some tabs and functions that aren't all that userfriendly.