Last Updated
Overview
Salesforce Sales Cloud streamlines sales processes, enhances customer relationships, and drives revenue growth. It offers robust lead management, AI-driven insights, and customizable dashboards. While its extensive features may present a learning curve, the platform's comprehensive and cutting-edge capabilities, such as automation and AI, ultimately empower sales teams to excel.
Overall Rating
Based on 212 users reviews
4.4
Rating Distribution
Positive
92%
Neutral
7%
Negative
2%
Starting Price
Custom
Salesforce Sales Cloud Specifications
- Lead Management
- Sales Pipeline Management
- Contact Management
- Sales Automation
What Is Salesforce Sales Cloud?
Salesforce Sales Cloud is a robust sales force automation platform that drives revenue growth. It accelerates deal closures through guided selling and AI-driven insights, enhancing sales strategies. Businesses can accurately predict future sales with clear visibility into pipelines and forecasts. The automated processes and workflows ensure the platform's scalability, all built on Salesforce's trusted AI-powered CRM. All in all, Salesforce Sales Cloud is a go-to choice for teams to operate efficiently and effectively.
Salesforce Sales Cloud Pricing
The Salesforce Sales Cloud price structure offers two editions with a comprehensive suite of packages, which include:
Solutions for enterprises:
- Enterprise: $165/user/month
- Unlimited: $330/user/month
- Einstein 1 Sales: $500/user/month
All these plans are billed annually.
Solutions for SMBs:
- Starter Suite: $25/user/month
- Pro Suite: $100/user/month
- Enterprise: $165/user/month
While the Starter Suite is billed monthly and annually, the Pro and Enterprise Suite are billed annually.
Disclaimer: The pricing is subject to changes.
Salesforce Sales Cloud Integrations
Salesforce Sales Cloud supports integrations with multiple third-party applications, including:
- Slack
- Mailchimp
- Zendesk
- QuickBooks
- Xero
- MuleSoft
Who Is Salesforce Sales Cloud For?
Salesforce Sales Cloud benefits various industries, including:
- Automotive
- Consumer goods
- Manufacturing
- Public sector
- Retail
- Healthcare and life sciences
- Media
- Non-profit organizations
Is Salesforce Sales Cloud Right For You?
Salesforce Sales Cloud is a valuable choice for businesses looking to streamline sales, marketing, and customer support. As a fully customizable CRM, it centralizes customer data, automates workflows, and enhances collaboration. Powered by Salesforce Customer 360, it ensures a unified customer view from presale to support, driving efficiency and growth.
Are you still unsure about Salesforce Sales Cloud software? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.
Salesforce Sales Cloud Features
Activity Management
Salesforce Sales Cloud automatically captures emails, events, and other engagement activities directly into the CRM. It consolidates activity data related to leads, contacts, accounts, and opportunities in one place, creating a single source of truth. This centralized approach provides visibility into sales activities at scale, aided by out-of-the-box reporting.
Forecast Management
With real-time capabilities, this feature allows the construction of accurate sales forecasts to drive predictable growth. It enables customization of metrics to align with specific business goals, fostering accountability and ensuring everyone remains aligned with top deals and emerging forecast trends.
Workflow and Process Automation
Designed to enhance seller efficiency, the software automates complex sales processes and workflows with drag-and-drop simplicity. It also manages and maintains territory assignments, optimizing account coverage and aligning with sales objectives.
Pipeline Management
Pipeline management allows maintenance and management of the sales pipeline in a single location. Built-in charts track changes over time, while AI-driven insights help prioritize critical deals and provide proactive coaching to sales representatives.
Lead Management
Salesforce Sales Cloud facilitates seamless customer connection and deal tracking across multiple channels. Leveraging AI, it prioritizes leads based on customer profiles that generate the most revenue. Additionally, it enhances representative efficiency by directly providing actionable, prioritized to-do lists within Salesforce.
Pros And Cons of Salesforce Sales Cloud
Pros
Highly customizable to match unique business processes
Cloud-based accessibility
Ensures high-security standards and robust data protection measures
Comprehensive feature set
Cons
Some users noted a few occasional integration challenges with external platforms
Lacks reliable forecasting
Requires extensive training for effective use
Salesforce Sales Cloud Reviews
Total 212 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars57%
4
Stars35%
3
Stars6%
2
Stars0%
1
Stars2%
Share your experience
Sheila Kwait
Construction, 11-50 employees
Free Trial
“Fast lead routing”
Pros
Getting leads where they needed to go was one of the best parts of using the cloud. It handled that process quickly and efficiently which made a big difference in day-to-day work.
Cons
The part I liked least about Sales Cloud was the initial setup. It took quite a bit of time to learn and getting familiar with where everything needed to go was harder than I expected.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Dev Modi
Computer Software, 101-500 employees
Less than a year
“Helpful tools for growth”
Pros
Starting a small or large business becomes much more manageable with this platform. It offers useful features like sales data analysis, handling new sales opportunities, web-based lead generation and the Chatter feature for better communication with customers. The setup process is easy and the training modules make it easier to get up and running.
Cons
For a small startup, the pricing can feel expensive especially if you want to access all the features since that often requires purchasing additional licenses.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Patrick Culhane
Marketing and Advertising, 101-500 employees
Less than a year
“Custom dashboard control”
Pros
Among the contact management platforms I've used, this one feels the most complete. The dashboard is a standout feature and the level of customization it offers is a huge plus.
Cons
Because it can do so much, getting comfortable with it takes time and comes with a pretty steep learning curve. That said, the onboarding team and online resources are there to help with that challenge.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
Does Salesforce Sales Cloud offer an API?
Yes, Salesforce Sales Cloud offers API access.
Does Salesforce Sales Cloud have a mobile app?
Yes, Salesforce Sales Cloud offers a mobile app, available for both iOS and Android devices.
What other apps does Salesforce Sales Cloud integrate with?
Salesforce Sales Cloud integrates with numerous third-party applications, including Slack, Xero, Zendesk, Oracle, and SAP.
What level of support does Salesforce Sales Cloud offer?
Salesforce Sales Cloud provides support through a portal, community forums, email, phone, and live chat.
What language does Salesforce Sales Cloud support?
Salesforce Sales Cloud is available in multiple languages, including Russian, English, German, French, Spanish, Italian, and Swedish.
What types of pricing plans does Salesforce Sales Cloud offer?
Salesforce Sales Cloud offers enterprise solutions with Enterprise ($165/user/month), Unlimited ($330/user/month), and Einstein 1 Sales ($500/user/month), all billed annually. For SMBs, it provides Starter Suite ($25/user/month, billed monthly or annually), Pro Suite ($100/user/month, billed annually), and Enterprise ($165/user/month, billed annually). A free trial is also available. Request a detailed Salesforce Sales Cloud cost analysis to see which plan works best for your business.
Who are the typical users of Salesforce Sales Cloud?
Salesforce Sales Cloud serves various industries, including automotive, consumer goods, manufacturing, public sector, retail, healthcare and life sciences, media, and non-profits.