Last Updated
Overview
Salesforce Sales Cloud streamlines sales processes, enhances customer relationships, and drives revenue growth. It offers robust lead management, AI-driven insights, and customizable dashboards. While its extensive features may present a learning curve, the platform's comprehensive and cutting-edge capabilities, such as automation and AI, ultimately empower sales teams to excel.
Overall Rating
Based on 12 users reviews
4.1
Rating Distribution
Positive
75%
Neutral
25%
Negative
0%
Starting Price
Custom
Salesforce Sales Cloud Specifications
- Lead Management
- Sales Pipeline Management
- Contact Management
- Sales Automation
What Is Salesforce Sales Cloud?
Salesforce Sales Cloud is a robust sales force automation platform that drives revenue growth. It accelerates deal closures through guided selling and AI-driven insights, enhancing sales strategies. Businesses can accurately predict future sales with clear visibility into pipelines and forecasts. The automated processes and workflows ensure the platform's scalability, all built on Salesforce's trusted AI-powered CRM. All in all, Salesforce Sales Cloud is a go-to choice for teams to operate efficiently and effectively.
Salesforce Sales Cloud Pricing
The Salesforce Sales Cloud price structure offers two editions with a comprehensive suite of packages, which include:
Solutions for enterprises:
- Enterprise: $165/user/month
- Unlimited: $330/user/month
- Einstein 1 Sales: $500/user/month
All these plans are billed annually.
Solutions for SMBs:
- Starter Suite: $25/user/month
- Pro Suite: $100/user/month
- Enterprise: $165/user/month
While the Starter Suite is billed monthly and annually, the Pro and Enterprise Suite are billed annually.
Disclaimer: The pricing is subject to changes.
Salesforce Sales Cloud Integrations
Salesforce Sales Cloud supports integrations with multiple third-party applications, including:
- Slack
- Mailchimp
- Zendesk
- QuickBooks
- Xero
- MuleSoft
Who Is Salesforce Sales Cloud For?
Salesforce Sales Cloud benefits various industries, including:
- Automotive
- Consumer goods
- Manufacturing
- Public sector
- Retail
- Healthcare and life sciences
- Media
- Non-profit organizations
Is Salesforce Sales Cloud Right For You?
Salesforce Sales Cloud is a valuable choice for businesses looking to streamline sales, marketing, and customer support. As a fully customizable CRM, it centralizes customer data, automates workflows, and enhances collaboration. Powered by Salesforce Customer 360, it ensures a unified customer view from presale to support, driving efficiency and growth.
Are you still unsure about Salesforce Sales Cloud software? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.
Salesforce Sales Cloud Features
Activity Management
Salesforce Sales Cloud automatically captures emails, events, and other engagement activities directly into the CRM. It consolidates activity data related to leads, contacts, accounts, and opportunities in one place, creating a single source of truth. This centralized approach provides visibility into sales activities at scale, aided by out-of-the-box reporting.
Forecast Management
With real-time capabilities, this feature allows the construction of accurate sales forecasts to drive predictable growth. It enables customization of metrics to align with specific business goals, fostering accountability and ensuring everyone remains aligned with top deals and emerging forecast trends.
Workflow and Process Automation
Designed to enhance seller efficiency, the software automates complex sales processes and workflows with drag-and-drop simplicity. It also manages and maintains territory assignments, optimizing account coverage and aligning with sales objectives.
Pipeline Management
Pipeline management allows maintenance and management of the sales pipeline in a single location. Built-in charts track changes over time, while AI-driven insights help prioritize critical deals and provide proactive coaching to sales representatives.
Lead Management
Salesforce Sales Cloud facilitates seamless customer connection and deal tracking across multiple channels. Leveraging AI, it prioritizes leads based on customer profiles that generate the most revenue. Additionally, it enhances representative efficiency by directly providing actionable, prioritized to-do lists within Salesforce.
Pros And Cons of Salesforce Sales Cloud
Pros
Highly customizable to match unique business processes
Cloud-based accessibility
Ensures high-security standards and robust data protection measures
Comprehensive feature set
Cons
Some users noted a few occasional integration challenges with external platforms
Lacks reliable forecasting
Requires extensive training for effective use
Salesforce Sales Cloud Reviews
Total 12 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars42%
3
Stars25%
2
Stars0%
1
Stars0%
Share your experience
Insurance, 51-100 employees
More than a year
“I have mixed feelings about this”
Pros
My overall experience is mixed. Some aspects, like the listing feature, are great but it can be confusing to navigate at times with all the different tabs. The itemized list is a plus, as it makes each item easier to find.
Cons
Salesforce can be a bit confusing, especially with some tabs and functions that aren't all that userfriendly.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
5
E-Learning, 11-50 employees
More than a year
“It's the best”
Pros
As someone well-versed in modern technology, I love Salesforce. There's no better platform especially if you have the resources to build your own. From program management to fundraising, it's unmatched when it comes to keeping your data clean and organized.
Cons
It's expensive and not the easiest to use especially if you're not super tech-savvy.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
7
Functionality
9
Management Consulting, 1-10 employees
Less than 6 months
“Easy and very helpful software”
Pros
It did the job at the time and the setup process was easy to follow.
Cons
The storage size could definitely be bigger and a longer free user option would be nice.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Salesforce Sales Cloud offer an API?
Yes, Salesforce Sales Cloud offers API access.
Does Salesforce Sales Cloud have a mobile app?
Yes, Salesforce Sales Cloud offers a mobile app, available for both iOS and Android devices.
What other apps does Salesforce Sales Cloud integrate with?
Salesforce Sales Cloud integrates with numerous third-party applications, including Slack, Xero, Zendesk, Oracle, and SAP.
What level of support does Salesforce Sales Cloud offer?
Salesforce Sales Cloud provides support through a portal, community forums, email, phone, and live chat.
What language does Salesforce Sales Cloud support?
Salesforce Sales Cloud is available in multiple languages, including Russian, English, German, French, Spanish, Italian, and Swedish.
What types of pricing plans does Salesforce Sales Cloud offer?
Salesforce Sales Cloud offers enterprise solutions with Enterprise ($165/user/month), Unlimited ($330/user/month), and Einstein 1 Sales ($500/user/month), all billed annually. For SMBs, it provides Starter Suite ($25/user/month, billed monthly or annually), Pro Suite ($100/user/month, billed annually), and Enterprise ($165/user/month, billed annually). A free trial is also available. Request a detailed Salesforce Sales Cloud cost analysis to see which plan works best for your business.
Who are the typical users of Salesforce Sales Cloud?
Salesforce Sales Cloud serves various industries, including automotive, consumer goods, manufacturing, public sector, retail, healthcare and life sciences, media, and non-profits.