FreightExchange

FreightExchange

7 Review(s)

Overview

FreightExchange simplifies freight management by automating bookings, generating labels, and tracking shipments across multiple carriers. However, some users have reported hidden fees not disclosed upfront. Despite this, its features such as workflow automation and real-time tracking enhance efficiency and reduce manual errors, making it a reliable solution for logistics operations.

Overall Rating

Based on 7 users reviews

4.3

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

FreightExchange Specifications

Order Fulfillment

Logistics & Transportation

Supply Chain Analytics

Collaboration Tools

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What Is FreightExchange?

FreightExchange is a cloud-based freight management platform tailored for Australian wholesalers, distributors, and manufacturers, handling diverse shipments, from parcels to pallets. It consolidates multiple carriers into a single interface and offers scalable solutions. Its domestic capabilities streamline operations, reduce manual errors, and enhance efficiency. The platform helps businesses manage freight cost-effectively by providing access to competitive carrier rates and simplifies booking processes, making it easier to handle growing shipping demands within Australia’s logistics landscape.

FreightExchange Pricing

FreightExchange cost starts at A$250/month. Users can request a quote tailored to their specific needs and budget.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

FreightExchange Integrations

FreightExchange seamlessly integrates with various applications, including:

Watch a free FreightExchange demo to learn more about its integrations.

Who Is FreightExchange For?

The software is designed to accommodate businesses of all sizes and serves a diverse range of industries, such as:

  • Food & Agriculture
  • Manufacturing & Industrial
  • Retail & Apparel
  • Building & Construction
  • Automotive

Is FreightExchange Right For You?

FreightExchange is ideal for businesses looking to save time, lower transportation costs, and increase accuracy through automation of freight management tasks. By minimizing manual errors, simplifying carrier coordination, and providing clear cost visibility, it supports business growth. Real-time insights and streamlined processes help improve decision-making and enhance customer delivery experiences across a variety of industries.

Still not sure if FreightExchange is right for you? Contact our customer support team at (661) 384-7070 for further guidance.

FreightExchange Features

FreightExchange provides instant, precise freight quotes by integrating real-time data from multiple carriers. This ensures users receive up-to-date pricing, including surcharges and transit times, facilitating informed decision-making and cost-effective shipping strategies.

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The platform automates the generation of essential shipping documents such as labels, consignment notes, manifests, and commercial invoices. This automation reduces manual entry errors and streamlines the booking process, saving time and enhancing operational efficiency.

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FreightExchange offers comprehensive tracking by capturing every event across all carriers, whether at depots, with on-forwarders, or in transit. This detailed visibility allows businesses to manage shipments proactively and address exceptions promptly.

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The software seamlessly integrates with eCommerce platforms like WooCommerce and Shopify. This connectivity enables accurate freight quotes at checkout and accelerates order dispatch, enhancing the customer experience and operational workflow.

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FreightExchange supports unlimited user accounts and site additions, allowing businesses to centralize operations and improve visibility across multiple locations. This scalability ensures that growing enterprises can maintain cohesive freight management practices.

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Pros And Cons of FreightExchange

Pros

  • The platform is intuitive and easy to navigate, making it accessible for users with varying technical skills

  • Users report a smooth and quick setup process, which facilitates rapid adoption within organizations

  • The support team is noted for being prompt and helpful

  • The software automates tasks, reducing manual workload and errors

Cons

  • Some users have encountered unexpected charges, such as manual handling fees, that were not disclosed upfront

  • The platform lacks API solutions for reporting and analytics, limiting data extraction capabilities

  • The subscription model may be a barrier for smaller businesses with limited budgets

FreightExchange Reviews

Total 7 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

29%

4

Stars

71%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

J

Jason

Health, Wellness and Fitness, 101-500 employees

Less than a year

4.0
August 2022

A user-friendly tool

Pros

This platform is way too easy to use and manage. I can handle all the orders, air shipping, cost tracking and claims right here. Also it was easy to set up and the support is top-notch. It's automated everything we used to do manually in the warehouse.

Cons

They charge a monthly fee but there were some additional costs we were not told about before we started working with them. There were some hidden fees.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

9

Functionality

7

K

Kevin

Mining & Metals, 500+ employees

More than a year

5.0
February 2022

Highly user-friendly

Pros

Freight exchange offers a powerful and flexible API. The dev team is always available and happy to help with customizations to meet our needs. Also support is quick and efficient with handling requests.

Cons

One thing I noticed is that there are not any API solutions available for reporting and analytics.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Damian

Mining & Metals, 51-100 employees

Less than a year

4.0
February 2022

Does the job

Pros

Getting freight quotes is fast and simple. Also I can easily find tracking and consignment details too.

Cons

There are sometimes hidden costs like manual handling fees or extra delivery charges that we don't find out about until we get the invoice.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

Frequently Asked Questions

No, FreightExchange does not have a mobile app.

Yes, FreightExchange offers an API.

FreightExchange software offers phone support, email, chat, FAQs and Knowledge Base.

FreightExchange is used by food, manufacturing, retail, construction and several other industries.

FreightExchange integrates with NetSuite, Neto, Microsoft Dynamics 365, and many others.

FreightExchange supports English.

FreightExchange pricing starts at A$250/month. Users can also get a custom quote according to their needs.