Last Updated
Overview
FreightExchange simplifies freight management by automating bookings, generating labels, and tracking shipments across multiple carriers. However, some users have reported hidden fees not disclosed upfront. Despite this, its features such as workflow automation and real-time tracking enhance efficiency and reduce manual errors, making it a reliable solution for logistics operations.
Overall Rating
Based on 7 users reviews
4.3
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
FreightExchange Specifications
- Order Fulfillment
- Logistics & Transportation
- Supply Chain Analytics
- Collaboration Tools
What Is FreightExchange?
FreightExchange is a cloud-based freight management platform tailored for Australian wholesalers, distributors, and manufacturers, handling diverse shipments, from parcels to pallets. It consolidates multiple carriers into a single interface and offers scalable solutions. Its domestic capabilities streamline operations, reduce manual errors, and enhance efficiency. The platform helps businesses manage freight cost-effectively by providing access to competitive carrier rates and simplifies booking processes, making it easier to handle growing shipping demands within Australia’s logistics landscape.
FreightExchange Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
FreightExchange Integrations
FreightExchange seamlessly integrates with various applications, including:
- DotWMS
- Neto
- NetSuite
- WooCommerce
- WordPress
- Shopify Software
Who Is FreightExchange For?
The software is designed to accommodate businesses of all sizes and serves a diverse range of industries, such as:
- Food & Agriculture
- Manufacturing & Industrial
- Retail & Apparel
- Building & Construction
- Automotive
Is FreightExchange Right For You?
FreightExchange is ideal for businesses looking to save time, lower transportation costs, and increase accuracy through automation of freight management tasks. By minimizing manual errors, simplifying carrier coordination, and providing clear cost visibility, it supports business growth. Real-time insights and streamlined processes help improve decision-making and enhance customer delivery experiences across a variety of industries.
Still not sure if FreightExchange is right for you? Contact our customer support team at (661) 384-7070 for further guidance.
FreightExchange Features
Accurate Quoting
FreightExchange provides instant, precise freight quotes by integrating real-time data from multiple carriers. This ensures users receive up-to-date pricing, including surcharges and transit times, facilitating informed decision-making and cost-effective shipping strategies.
Robust Booking
The platform automates the generation of essential shipping documents such as labels, consignment notes, manifests, and commercial invoices. This automation reduces manual entry errors and streamlines the booking process, saving time and enhancing operational efficiency.
Detailed Tracking
FreightExchange offers comprehensive tracking by capturing every event across all carriers, whether at depots, with on-forwarders, or in transit. This detailed visibility allows businesses to manage shipments proactively and address exceptions promptly.
Platform Integrations
The software seamlessly integrates with eCommerce platforms like WooCommerce and Shopify. This connectivity enables accurate freight quotes at checkout and accelerates order dispatch, enhancing the customer experience and operational workflow.
Unlimited Users And Sites
FreightExchange supports unlimited user accounts and site additions, allowing businesses to centralize operations and improve visibility across multiple locations. This scalability ensures that growing enterprises can maintain cohesive freight management practices.
Pros And Cons of FreightExchange
Pros
The platform is intuitive and easy to navigate, making it accessible for users with varying technical skills
Users report a smooth and quick setup process, which facilitates rapid adoption within organizations
The support team is noted for being prompt and helpful
The software automates tasks, reducing manual workload and errors
Cons
Some users have encountered unexpected charges, such as manual handling fees, that were not disclosed upfront
The platform lacks API solutions for reporting and analytics, limiting data extraction capabilities
The subscription model may be a barrier for smaller businesses with limited budgets
FreightExchange Reviews
Total 7 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars29%
4
Stars71%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Health, Wellness and Fitness, 101-500 employees
Less than a year
“A user-friendly tool”
Pros
This platform is way too easy to use and manage. I can handle all the orders, air shipping, cost tracking and claims right here. Also it was easy to set up and the support is top-notch. It's automated everything we used to do manually in the warehouse.
Cons
They charge a monthly fee but there were some additional costs we were not told about before we started working with them. There were some hidden fees.
Rating Distribution
Ease of use
9
Value for money
5
Customer Support
9
Functionality
7
Mining & Metals, 500+ employees
More than a year
“Highly user-friendly”
Pros
Freight exchange offers a powerful and flexible API. The dev team is always available and happy to help with customizations to meet our needs. Also support is quick and efficient with handling requests.
Cons
One thing I noticed is that there are not any API solutions available for reporting and analytics.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mining & Metals, 51-100 employees
Less than a year
“Does the job”
Pros
Getting freight quotes is fast and simple. Also I can easily find tracking and consignment details too.
Cons
There are sometimes hidden costs like manual handling fees or extra delivery charges that we don't find out about until we get the invoice.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Frequently Asked Questions
Does FreightExchange have a mobile app?
No, FreightExchange does not have a mobile app.
Does FreightExchange offer an API?
Yes, FreightExchange offers an API.
What level of support does FreightExchange offer?
FreightExchange software offers phone support, email, chat, FAQs and Knowledge Base.
Who are the typical users of FreightExchange software?
FreightExchange is used by food, manufacturing, retail, construction and several other industries.
What other apps does FreightExchange integrate with?
FreightExchange integrates with NetSuite, Neto, Microsoft Dynamics 365, and many others.
What language does FreightExchange support?
FreightExchange supports English.
What types of pricing plans does FreightExchange offer?
FreightExchange pricing starts at A$250/month. Users can also get a custom quote according to their needs.