Brokermint

Brokermint Reviews

Total 238 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

26%

3

Stars

7%

2

Stars

1%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

BAF
Billie Ann F.

Small Business, 11-50 employees

5.0

“Invaluable for consolidating teams”

Pros

For agents, operations teams and compliance, this is an invaluable tool. As whenever I can consolidate everyone onto a single platform, it makes running my business more efficient and easy.

Cons

An addition of offboarding feature would be great and a simpler process for obtaining forms prior to signing contracts, available to both buyers and sellers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Small Business, 11-50 employees

5.0

“Easy interface with minimal learning”

Pros

The interface is really easy to use and the learning curve is also very minimal. Plus the checklists help me stay on top of tasks and the pipeline and goal tracking keep everything organized.

Cons

No complaints to share my experience has been genuinely positive overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HA
Holly A.

Small Business, 11-50 employees

5.0

“Game-changer for file consolidation”

Pros

Having every file in one spot has been a game-changer for me I don't have to jump between Google Drive, compress forms, email them, then go back into Drive just to complete a single transaction. It's all stored together now which saves me a lot of time and hassle.

Cons

This app become the best if it will handle transactions a bit better at the moment it's not quite as transaction-friendly as I'd hoped, so smoother processing and clearer steps would make my workflow easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

BST
Bobbi Sue T.

Mid Market, 500+ employees

5.0

“Super simple navigation”

Pros

Navigating the app is super simple and finding forms is effortless I love it.

Cons

I'd like it to let me keep transactions in whatever order I pick.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MS
Megan S.

Small Business, 11-50 employees

5.0

“Extremely user-friendly for deals”

Pros

I am able to upload office training videos easily and access them without hassle. And I find the platform extremely user friendly and I really like how simple it is to upload and download documents while keeping close tabs on deals.

Cons

Using BM on my phone has been the biggest drawback because the app isn't very easy to use on mobile or other cellular devices.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

A
Ashley

Real Estate, 11-50 employees

More than a year

2.0

“Brokermint for Real Estate Management”

Pros

I liked that Brokermint integrates seamlessly with other programs.

Cons

Brokermint was very restrictive. We often couldn't track finances correctly, causing our numbers to be inaccurate. When creating commission disbursement documents, it only allows a few categories. For teams with different individual splits, we had to calculate figures manually and input them as overrides, which was very time-consuming for our brokerage. Despite multiple attempts to resolve these issues with customer service, we were dissatisfied with the results while paying over $800 a month. We switched to a new system costing $300 a month that is much easier to use, with accurate and up-to-date financial records. Creating CDA's is direct with many options for breakdowns, and the new system allows us to view all transaction-related items on one page.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

A
Andrea

Real Estate, 1-10 employees

More than a year

5.0

“Brokermint has been great!”

Pros

Simple to use and highly intuitive. I call it the foolproof guide to real estate transactions.

Cons

The cost. Although it's a fantastic tool, I think the price is too high for many users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rhondelle

Real Estate, 11-50 employees

More than a year

5.0

“Real Estate Transactions with Confidence”

Pros

As a user, not an administrator, I benefit from everything being set up so I can manage any transaction with a checklist of tasks. Brokermint has made this easy and clear. I can keep all my documents stored and backed up on Brokermint, and retrieve them whenever needed. Although we are taught to back up our documents, I find the program's simplicity the best.

Cons

I don't like that I can't correct my own mistakes without contacting an administrator.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D
David

Real Estate, 1-10 employees

More than a year

4.0

“Brokermint Product Review 2024”

Pros

Convenient for managing files and documents.

Cons

The cost was manageable when we had 18-19 brokers using it, but now that we're down to 8 and expecting to lose more, it's becoming a concern.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

Y
Yeline

Real Estate, 101-500 employees

More than a year

5.0

“Brokermint use”

Pros

Everything you need is in one place. I really enjoy that.

Cons

Everything worked well for me and was easy to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Austin

Real Estate, 51-100 employees

More than a year

5.0

“Best CRM Ever”

Pros

Keeps everything neat, organized, and easy to locate, plus the notification system is exceptional.

Cons

I can't think of anything I dislike about Brokermint.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LJ
Lori J

Real Estate, 11-50 employees

More than a year

5.0

“Ease of Use”

Pros

Brokermint is very intuitive and direct to navigate through transactions, form management, and e-signatures.

Cons

I have the app, but to access all functions, I have to sign in on the web. I assumed the app would allow full functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

I
ISAC

Real Estate, 51-100 employees

More than a year

5.0

“MY BROKERMINT”

Pros

The practical way for my office to handle payments.

Cons

It's confusing when choosing between rentals and sales.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

10

S
Samantha

Real Estate, 51-100 employees

More than a year

5.0

“very efficient online database”

Pros

The online chat customer service is excellent. The unlimited storage space is incredible. I love the lists we can assign documents to, making it easy to look up past files and download scanned items. Assigning agents and entering data is direct.

Cons

As the office admin, I wish that when I create a "private" contact for an agent assigned as the "Transaction owner," they could edit the contact later on. Currently, it is grayed out and they can't make changes unless the contact is set to "public." Many agents are upset by this. I believe both office admins and transaction owners should be able to edit all assigned private contacts. Other than that, we love this program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C
Crystal

Real Estate, 1-10 employees

More than a year

3.0

“Brokermint Pros & Cons”

Pros

It reliably notifies you whenever something happens in the file, which is helpful when waiting for signatures.

Cons

It is not friendly for buyer-side transactions, making it very difficult to manage buyer files.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

5

Functionality

4

C
Charles

Real Estate, 51-100 employees

More than a year

5.0

“Job well done, thank you Brokermint.”

Pros

I rely on it to keep me organized, allowing me to confidently proceed with tasks.

Cons

Sometimes I find specific needs to be less intuitive.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SF
Sarah Faye

Real Estate, 1-10 employees

More than a year

2.0

“Dotloop is way better”

Pros

The only thing I like is that agents can create their own CDA, and that's it.

Cons

There are numerous aspects that don't make sense. Set up a zoom with me, and I can show you 20 examples.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

D
Denise

Real Estate, 11-50 employees

More than a year

5.0

“Keeps us organized”

Pros

It's a fantastic tool for keeping our agents' transactions organized.

Cons

I can't think of anything bad about it offhand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nyle

Real Estate, 11-50 employees

More than a year

5.0

“Small independent office review”

Pros

Transaction management and accounting. We do not use the document or electronic signature features.

Cons

Data input can feel repetitive at times, there should be distinct fields for BROKERAGES and USERS.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

8

A
Alison

Real Estate, 500+ employees

Less than a year

5.0

“Love working with Brokermint!”

Pros

Very user-friendly and intuitive. Calculating commissions for upcoming deals is a breeze.

Cons

I have no complaints about the platform; I genuinely enjoy using the tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10