Automotive, 1-10 employees
More than a year
“DealerCenter the DMS you need”
Pros
I find Dealer Center to be an excellent and simple platform that helps me efficiently accomplish my work.
Cons
Although it does come at a slightly higher cost compared to alternatives, Dealer Center delivers considerable value through its robust features and comprehensive support, making it a worthwhile investment for business operations.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Automotive, 1-10 employees
“Not worth the price”
Pros
The ability to view nearby cars for sale and their prices is very convenient.
Cons
I find the process for adding inventory and the overall setup to be less intuitive.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
10
Functionality
4
Automotive, 1-10 employees
Less than 6 months
“Great Company”
Pros
Dealer Center is affordable and offers a user-customizable website with numerous options to tailor to my needs.
Cons
Since we haven't used it long enough, we haven't encountered any cons yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
Less than a year
“Dealer Center Software Is THE BEST”
Pros
Being able to submit applications to multiple lenders simultaneously is a game-changer! Compared to Frazer, Dealer Center feels cutting-edge.
Cons
There are no drawbacks; this all-in-one software efficiently manages my daily business operations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“easy operation, great inventory oversight”
Pros
What I find most useful about DealerCenter is how easy it is to operate and I really appreciate how naturally it lets me monitor every aspect of my inventory.
Cons
I'd like the option to build my own fillable forms and paperwork so I can handle resignings without relying on pre-made templates.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
More than a year
“Dealer Center DMS”
Pros
I appreciate the seamless integration of vehicle and customer databases.
Cons
I believe Dealer Center could benefit from a more user-intuitive interface.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Retail, 1-10 employees
More than a year
“The best customer service”
Pros
The exceptional customer support makes managing everything easy
Cons
My business operations are significantly dependent on DC. Dealer Center plays a crucial role in the day-to-day management of my business activities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
More than a year
“Great crm/dms system”
Pros
Dealer Center allows me to centralize control over everything, from my website and inventory to customer management.
Cons
The billing cycles have a slight delay, which is less than ideal for my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
Less than a year
“Ease of use”
Pros
Their customer service team promptly returned my call regarding print packs assistance.
Cons
As of now, I can't think of any cons to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
More than a year
“Dealer Center Review”
Pros
I enjoy the convenience of submitting to multiple lenders through Dealer Center. Their customer team is always there for me.
Cons
Occasionally, the software encounters minor glitches that can disrupt workflow, albeit infrequently. These minor hiccups, while not pervasive, underscore the need for occasional updates and optimizations to maintain seamless operation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 1-10 employees
More than a year
“Buy Here Pay Here”
Pros
Managing payments and handling all aspects of operations is incredibly intuitive and efficient with Dealer Center.
Cons
Understanding the balance forward feature isn't easy yet.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Automotive, 1-10 employees
Less than 6 months
“Dealer center feed back”
Pros
Dealer Center is easy to use. Their customer service team is incredibly helpful.
Cons
I found the customer support team less than helpful during an inventory transfer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“Responsive partner for small business”
Pros
I have noticed Ryan always picks up or calls me back as soon as he's free whenever I ring. As a small business partner that's only just starting out, he treats me like more than a client as he's professional, approachable and ready to help with anything.
Cons
Working through deals in the system isn't as smooth as I'd like but I'll get better at navigating it with practice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Retail, 1-10 employees
More than a year
“Dealer Review”
Pros
The ease of use, responsive website, and excellent support from their team make Dealer Center stand out.
Cons
Occasionally, it can become intricate and unclear in its operation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 11-50 employees
Less than a year
“Dusty Miller”
Pros
Dealer Center consolidates a wealth of valuable information into one location.
Cons
While AI features haven't been integrated yet, I anticipate their forthcoming inclusion.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Retail, 11-50 employees
Less than 6 months
“Great CRM to work in!”
Pros
The interface and user experience are smooth and intuitive. I especially like the customizable dealer dashboard on the main page.
Cons
Sometimes, there's a noticeable drop in load speeds when using the VPN for the USA server, requiring around 4 to 5 seconds to access the intended window. Additionally, I initially struggled to locate customer information like ZIP codes and locations, which are unexpectedly housed in the "Credit App" section of this CRM.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
More than a year
“Easy access”
Pros
Dealer Center provides access to a variety of finance companies.
Cons
The cost isn't exorbitant, but considering that finance companies also pay fees, I believe it could be offered at no charge.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
Less than 6 months
“Very accurate”
Pros
It's a comprehensive system that gives me full control over my business operations.
Cons
Updating the customer tabs would streamline processes and reduce unnecessary steps.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
More than a year
“Great customer service”
Pros
Tracking my inventory and sales is effortless with Dealer Center.
Cons
Dealer Center is the only product I wholeheartedly recommend without hesitation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
Less than 6 months
“Very Great Platform!”
Pros
Having everything in one platform makes tracking inventory, customers, and sales results much easier.
Cons
There are no issues to report; this comprehensive platform makes operations seamless!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10