EBizCharge Reviews
23 Review(s)
softwareOverall Rating
4.3
23 Review(s)
Rating Distribution
5
(15)
4
(5)
3
2
1
(3)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.3
23 Review(s)
Rating Distribution
5
(15)
4
(5)
3
2
1
(3)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Good product once you get past onboarding process
Good product once you get past onboarding process
Pros
EBizCharge functions excellently. We use SAP's DI API and the EBIZ API to process 60- to 70 web orders with CC authorizations into our SAP B1 system. The EBIZ backend API service allows us to capture CC payments through batch and single transaction processing within SAP. Additionally, we can issue CC refunds directly from our SAP application.
Cons
The onboarding team at EBIZ responded very slowly which causes significant delays for our web developer to receive the necessary information for implementing the EBIZ API on our site. Surprisingly, their accounting system began withdrawing funds from our bank account even before we processed any live charges.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Les
Automotive, 11-50 employees
Less than 6 months
October 2023
Top Notch Customer Service
Top Notch Customer Service
Pros
Their customer service is truly outstanding. The ease of use is another commendable aspect.
Cons
Honestly, it's hard to find any downsides. If I had to pick one, I would say the price. I wish it could be a bit more affordable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Transportation/Trucking/Railroad, 1-10 employees
Less than a year
October 2023
Wish we had done it sooner!
Wish we had done it sooner!
Pros
The integration process was so smooth. The pre-installation training was excellent, and our queries were promptly and accurately addressed. Moreover, we even managed to save money on credit card fees. Both the sales team (shoutout to Bridget) and the installation team were fabulous to work with!
Cons
There's absolutely nothing I would change at this time. I have no complaints or suggestions for improvements.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
10
Jill
Wholesale, 1-10 employees
Less than 6 months
January 2023
value for money or no ?
value for money or no ?
Pros
Accepting transactions and promptly viewing them is hassle free. So far, the overall experience has been good.
Cons
I believe there is room for improvement in their technical support. It would be beneficial to implement a service ticket system for support requests.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Vasilis
Higher Education, 500+ employees
Less than 6 months
December 2022
If you're Canadian - DONT BOTHER - If you're American.. Still not advisable to use eBIZ
If you're Canadian - DONT BOTHER - If you're American.. Still not advisable to use eBIZ
Pros
To be honest, there's hardly anything positive to say... This program has caused me so much stress and wasted so much of my time, even though I consider myself tech-savvy (not a computer programmer, but quite capable). I suppose the main advantage is its direct integration with QuickBooks. I also can't say I am "upset" about the monthly fees. However, considering all the issues I have encountered, I have requested several reimbursements but haven't received any yet.
Cons
Over a span of four months, eBiz allowed us to operate with a software version that couldn't accept postal codes, which was a significant issue for us being based in Canada. Setting up email templates for customer communication required me to dig deep into my memory and apply HTML coding skills I learned in high school. The software frequently caused glitches on my computer. The latest update managed to retain the subject line of my email templates but wiped out all the text, logo and information about the invoice. I have two separate EBiz accounts for my two different companies which results in seven individual login usernames and passwords. We received frequent complaints from customers that the "pay now" button wasn't functioning correctly. Furthermore, I had to sign a three-year contract with a substantial penalty for early termination. The list of issues goes on... but I am sure you understand the point I am making.
Ease of use
2
Value for money
3
Customer Support
3
Functionality
2
BobbiAnne
Non-Profit Organization Management, 11-50 employees
Less than a year
March 2022
WORST CUSTOMER SUPPORT EVER!
WORST CUSTOMER SUPPORT EVER!
Pros
In my limited experience with a couple of terrible customer service reps, I couldn't find any positives about this company.
Cons
I am very disappointed with the way this company treats its customers. They refuse to answer any questions and their behavior is absolutely terrible. Needless to say, I will never do business with them again.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Bryan
Security and Investigations, 11-50 employees
June 2020
Client Services
Client Services
Pros
The client services team goes above and beyond to solve problems.
Cons
I don't have anything negative to contribute here. Why do you insist that I write something unfavorable?
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elizabeth
Non-Profit Organization Management, 1-10 employees
More than a year
December 2019
CBS Customer Service
CBS Customer Service
Pros
The installation process was so smooth and quick, and the software's usability is excellent. It required minimal training.
Cons
We have no complaints about the software whatsoever. It meets all our requirements and functions perfectly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerry
Information Technology and Services, 11-50 employees
Less than a year
July 2019
Ebiz has always been professional, prompt and easy to work
Ebiz has always been professional, prompt and easy to work
Pros
I've never encountered any issues or problems with this software, and it fills me with joy! On top of that, it has saved us money as well.
Cons
Since we use Sage accounting, whenever I upgrade Sage, I need to reinstall EBiz. However, the team at EBiz is always available and promptly assists me with the reinstallation. Their accessibility and productivity are commendable!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marie
Not Specified, N/A employees
More than a year
April 2018
This software is very efficient
This software is very efficient
Pros
This software saves both time and money. It is highly efficient and allows me to multitask. It's simply the best for my business.
Cons
It would be great if the software had a more user-friendly interface. However, this shouldn't discourage anyone from getting the software as it still makes life easier!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
sophia
Not Specified, 1-10 employees
Less than 6 months
March 2018
Easy to use application
Easy to use application
Pros
The app offers extensive capabilities related to receivables. It provides quick turnaround times and has a user-friendly interface. It's definitely a must-try application.
Cons
I've been utilizing this application for several months now, and it has significantly automated tasks such as invoicing, data entry, and receivables management.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Karan
Not Specified, N/A employees
Less than 6 months
March 2018
I have a problem with the new update help me with the problem.
I have a problem with the new update help me with the problem.
Pros
I absolutely love this software, although I am not too keen on the update. I prefer concise and to the point communication. I don't have time for unnecessary words. I have a job to do and no time for BS.
Cons
There's nothing I dislike about this software, except for the new update. I prefer smooth and concise communication. I don't have time for unnecessary words. Take it or leave it, it's your choice.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Machinery, 51-100 employees
More than a year
March 2018
We have been very satisfied from installation several months ago and continuing
We have been very satisfied from installation several months ago and continuing
Pros
EBizCharge works seamlessly with our accounting system. The information we receive for reconciliation is clear, and the reporting system aligns perfectly with our monthly bank account reconciliation.
Cons
I am very much satisfied with my experience so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Environmental Services, 1-10 employees
Less than 6 months
February 2018
Good
Good
Pros
I really like the fact that I can access it within QuickBooks, and it's quite easy to operate. Overall, it works well for me.
Cons
One minor issue is that it takes quite some time to load, which can be problematic when trying to assist customers promptly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Nicket
Not Specified, N/A employees
Less than a year
January 2018
Great customer support!
Great customer support!
Pros
Along with offering lower credit card processing rates, Century's application integrates smoothly with our ERP system and was easy to deploy.
Cons
There is room for further improvement.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tom
Computer Software, 51-100 employees
Less than 6 months
December 2017
EBizCharge review.
EBizCharge review.
Pros
Having the batch reports provides an additional "checks and balance" step that proves invaluable when dealing with other people's money. I rely on these hard-copy reports to thoroughly review and double-check transactions. They also assist me in balancing my QuickBooks banking and deposit process effectively.
Cons
When only the expiration date changes, it's frustrating that I have to reenter the entire card number. However, in the grand scheme of things, this is a minor issue.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
harmandeep singh
Primary/Secondary Education, 500+ employees
Less than a year
December 2017
We have been happy with eBizCharge and functionality of the customer portal.
We have been happy with eBizCharge and functionality of the customer portal.
Pros
One aspect I love or you can say adore is the ease of viewing transactions within the eBiz portal and generating custom reports. Additionally, the availability of comprehensive support documentation online has been immensely helpful.
Cons
As a customer, I strongly suggest implementing a service ticket structure for support issues. It would greatly benefit us by providing clearer status updates on our support tickets. Currently, emailing a generic mailbox for support makes it challenging to reference multiple issues that arise around the same time. With a ticket structure in place, it would be easier for us to communicate problems and resolutions across our global developer teams, who require updates on the status of issues related to our gateway integration. Additionally, having a ticket reference number would make it clearer who our designated contact is for each issue. There have been instances when the support person had to search for an email we sent to support without an assigned ticket reference number. As a result, we wasted time describing the issue instead of them being able to quickly retrieve it.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Robyn
Not Specified, N/A employees
Less than a year
November 2017
had to call to get a card capture completed, because we were past the window to push the charge thru
had to call to get a card capture completed, because we were past the window to push the charge thru
Pros
EBizCharge application's user-friendly interface empowers me to process transactions myself, enabling better monitoring of each charge.
Cons
The point of sale (POS) system, specifically, is very slow to load. This can be frustrating, especially when I am on the phone with a customer who wants to pay their bills but has to wait for the POS to load.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
sara
Not Specified, N/A employees
Less than a year
November 2017
I LOVE IT!!! Support is always there and very quick to respond.
I LOVE IT!!! Support is always there and very quick to respond.
Pros
The batch reports serve as an essential "checks and balance" step, especially when handling funds entrusted to us. I rely on these hard-copy reports to meticulously review and cross-verify transactions. Furthermore, they play a crucial role in maintaining the accuracy of my QuickBooks banking and deposit process.
Cons
Similar to my previous point, it's inconvenient that I have to reenter the entire card number when only the expiration date changes. However, in the grand scheme of things, this is a minor issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dodie
Not Specified, N/A employees
More than a year
July 2017
EBizCharge solved our credit card processing problems
EBizCharge solved our credit card processing problems
Pros
After years of frustration dealing with mysterious fees, terrible service and being caught in a loop between the payment gateway and merchant processor, I reached a breaking point with my current processor. Determined to find a better solution, I explored various credit card processing software options. Eventually, I selected EBizCharge because of its seamless integration with Dynamics CRM and GP, and the potential time and cost savings it promised. I can proudly say that my decision has paid off! The functionality is unbelievably user-friendly, and it significantly reduces the time spent on processing for our employees. The customer service has been nothing short of amazing, with their consistent follow-through and support. As a result, I am a highly satisfied customer.
Cons
I am a content and satisfied customer.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marian
Not Specified, N/A employees
Free Trial
March 2017
Outsource Processng
Outsource Processng
Pros
I am pleased to say that both the software and service work seamlessly. And I am happy that I got the opportunity to provide this feedback.
Cons
I haven't received any complaints form my staff so far. So no negatives to mention.
Ease of use
8
Value for money
8
Customer Support
5
Functionality
8
Rick
Not Specified, N/A employees
Free Trial
February 2017
I keep waiting for the shoe to drop.....
I keep waiting for the shoe to drop.....
Pros
It's been six months now, and CBS continues to deliver on its promises. Every month, I brace myself, expecting a surprise or inconsistency but time and time again, everything is exactly as it should be. It's messing with my mind in a way! Furthermore, the customer service has been exceptional, with professional and timely responses to all my inquiries. Although it's in my nature to remain skeptical, I am becoming less confident that I'll ever come across a broken promise with Century Business, and that's perfectly fine with me.
Cons
It is simply perfect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gladys
Not Specified, N/A employees
Free Trial
January 2017
Customer Support gets 10 Stars!!!
Customer Support gets 10 Stars!!!
Pros
EBizCharge ease of use is remarkable. I love the fact that it seamlessly integrates with QuickBooks. Tasks that used to take nearly four hours now only require an hour or less, which is fantastic.
Cons
No cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeannie
Accounting, 1-10 employees
Less than 6 months
January 2017
Filters
Sort by:
Good product once you get past onboarding process
Good product once you get past onboarding process
Pros
EBizCharge functions excellently. We use SAP's DI API and the EBIZ API to process 60- to 70 web orders with CC authorizations into our SAP B1 system. The EBIZ backend API service allows us to capture CC payments through batch and single transaction processing within SAP. Additionally, we can issue CC refunds directly from our SAP application.
Cons
The onboarding team at EBIZ responded very slowly which causes significant delays for our web developer to receive the necessary information for implementing the EBIZ API on our site. Surprisingly, their accounting system began withdrawing funds from our bank account even before we processed any live charges.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Les
Automotive, 11-50 employees
Less than 6 months
October 2023
Top Notch Customer Service
Top Notch Customer Service
Pros
Their customer service is truly outstanding. The ease of use is another commendable aspect.
Cons
Honestly, it's hard to find any downsides. If I had to pick one, I would say the price. I wish it could be a bit more affordable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Transportation/Trucking/Railroad, 1-10 employees
Less than a year
October 2023
Wish we had done it sooner!
Wish we had done it sooner!
Pros
The integration process was so smooth. The pre-installation training was excellent, and our queries were promptly and accurately addressed. Moreover, we even managed to save money on credit card fees. Both the sales team (shoutout to Bridget) and the installation team were fabulous to work with!
Cons
There's absolutely nothing I would change at this time. I have no complaints or suggestions for improvements.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
10
Jill
Wholesale, 1-10 employees
Less than 6 months
January 2023
value for money or no ?
value for money or no ?
Pros
Accepting transactions and promptly viewing them is hassle free. So far, the overall experience has been good.
Cons
I believe there is room for improvement in their technical support. It would be beneficial to implement a service ticket system for support requests.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Vasilis
Higher Education, 500+ employees
Less than 6 months
December 2022
If you're Canadian - DONT BOTHER - If you're American.. Still not advisable to use eBIZ
If you're Canadian - DONT BOTHER - If you're American.. Still not advisable to use eBIZ
Pros
To be honest, there's hardly anything positive to say... This program has caused me so much stress and wasted so much of my time, even though I consider myself tech-savvy (not a computer programmer, but quite capable). I suppose the main advantage is its direct integration with QuickBooks. I also can't say I am "upset" about the monthly fees. However, considering all the issues I have encountered, I have requested several reimbursements but haven't received any yet.
Cons
Over a span of four months, eBiz allowed us to operate with a software version that couldn't accept postal codes, which was a significant issue for us being based in Canada. Setting up email templates for customer communication required me to dig deep into my memory and apply HTML coding skills I learned in high school. The software frequently caused glitches on my computer. The latest update managed to retain the subject line of my email templates but wiped out all the text, logo and information about the invoice. I have two separate EBiz accounts for my two different companies which results in seven individual login usernames and passwords. We received frequent complaints from customers that the "pay now" button wasn't functioning correctly. Furthermore, I had to sign a three-year contract with a substantial penalty for early termination. The list of issues goes on... but I am sure you understand the point I am making.
Ease of use
2
Value for money
3
Customer Support
3
Functionality
2
BobbiAnne
Non-Profit Organization Management, 11-50 employees
Less than a year
March 2022
WORST CUSTOMER SUPPORT EVER!
WORST CUSTOMER SUPPORT EVER!
Pros
In my limited experience with a couple of terrible customer service reps, I couldn't find any positives about this company.
Cons
I am very disappointed with the way this company treats its customers. They refuse to answer any questions and their behavior is absolutely terrible. Needless to say, I will never do business with them again.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Bryan
Security and Investigations, 11-50 employees
June 2020
Client Services
Client Services
Pros
The client services team goes above and beyond to solve problems.
Cons
I don't have anything negative to contribute here. Why do you insist that I write something unfavorable?
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elizabeth
Non-Profit Organization Management, 1-10 employees
More than a year
December 2019
CBS Customer Service
CBS Customer Service
Pros
The installation process was so smooth and quick, and the software's usability is excellent. It required minimal training.
Cons
We have no complaints about the software whatsoever. It meets all our requirements and functions perfectly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerry
Information Technology and Services, 11-50 employees
Less than a year
July 2019
Ebiz has always been professional, prompt and easy to work
Ebiz has always been professional, prompt and easy to work
Pros
I've never encountered any issues or problems with this software, and it fills me with joy! On top of that, it has saved us money as well.
Cons
Since we use Sage accounting, whenever I upgrade Sage, I need to reinstall EBiz. However, the team at EBiz is always available and promptly assists me with the reinstallation. Their accessibility and productivity are commendable!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marie
Not Specified, N/A employees
More than a year
April 2018
This software is very efficient
This software is very efficient
Pros
This software saves both time and money. It is highly efficient and allows me to multitask. It's simply the best for my business.
Cons
It would be great if the software had a more user-friendly interface. However, this shouldn't discourage anyone from getting the software as it still makes life easier!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
sophia
Not Specified, 1-10 employees
Less than 6 months
March 2018
Easy to use application
Easy to use application
Pros
The app offers extensive capabilities related to receivables. It provides quick turnaround times and has a user-friendly interface. It's definitely a must-try application.
Cons
I've been utilizing this application for several months now, and it has significantly automated tasks such as invoicing, data entry, and receivables management.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Karan
Not Specified, N/A employees
Less than 6 months
March 2018
I have a problem with the new update help me with the problem.
I have a problem with the new update help me with the problem.
Pros
I absolutely love this software, although I am not too keen on the update. I prefer concise and to the point communication. I don't have time for unnecessary words. I have a job to do and no time for BS.
Cons
There's nothing I dislike about this software, except for the new update. I prefer smooth and concise communication. I don't have time for unnecessary words. Take it or leave it, it's your choice.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Machinery, 51-100 employees
More than a year
March 2018
We have been very satisfied from installation several months ago and continuing
We have been very satisfied from installation several months ago and continuing
Pros
EBizCharge works seamlessly with our accounting system. The information we receive for reconciliation is clear, and the reporting system aligns perfectly with our monthly bank account reconciliation.
Cons
I am very much satisfied with my experience so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Environmental Services, 1-10 employees
Less than 6 months
February 2018
Good
Good
Pros
I really like the fact that I can access it within QuickBooks, and it's quite easy to operate. Overall, it works well for me.
Cons
One minor issue is that it takes quite some time to load, which can be problematic when trying to assist customers promptly.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Nicket
Not Specified, N/A employees
Less than a year
January 2018
Great customer support!
Great customer support!
Pros
Along with offering lower credit card processing rates, Century's application integrates smoothly with our ERP system and was easy to deploy.
Cons
There is room for further improvement.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tom
Computer Software, 51-100 employees
Less than 6 months
December 2017
EBizCharge review.
EBizCharge review.
Pros
Having the batch reports provides an additional "checks and balance" step that proves invaluable when dealing with other people's money. I rely on these hard-copy reports to thoroughly review and double-check transactions. They also assist me in balancing my QuickBooks banking and deposit process effectively.
Cons
When only the expiration date changes, it's frustrating that I have to reenter the entire card number. However, in the grand scheme of things, this is a minor issue.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
harmandeep singh
Primary/Secondary Education, 500+ employees
Less than a year
December 2017
We have been happy with eBizCharge and functionality of the customer portal.
We have been happy with eBizCharge and functionality of the customer portal.
Pros
One aspect I love or you can say adore is the ease of viewing transactions within the eBiz portal and generating custom reports. Additionally, the availability of comprehensive support documentation online has been immensely helpful.
Cons
As a customer, I strongly suggest implementing a service ticket structure for support issues. It would greatly benefit us by providing clearer status updates on our support tickets. Currently, emailing a generic mailbox for support makes it challenging to reference multiple issues that arise around the same time. With a ticket structure in place, it would be easier for us to communicate problems and resolutions across our global developer teams, who require updates on the status of issues related to our gateway integration. Additionally, having a ticket reference number would make it clearer who our designated contact is for each issue. There have been instances when the support person had to search for an email we sent to support without an assigned ticket reference number. As a result, we wasted time describing the issue instead of them being able to quickly retrieve it.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Robyn
Not Specified, N/A employees
Less than a year
November 2017
had to call to get a card capture completed, because we were past the window to push the charge thru
had to call to get a card capture completed, because we were past the window to push the charge thru
Pros
EBizCharge application's user-friendly interface empowers me to process transactions myself, enabling better monitoring of each charge.
Cons
The point of sale (POS) system, specifically, is very slow to load. This can be frustrating, especially when I am on the phone with a customer who wants to pay their bills but has to wait for the POS to load.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
sara
Not Specified, N/A employees
Less than a year
November 2017
I LOVE IT!!! Support is always there and very quick to respond.
I LOVE IT!!! Support is always there and very quick to respond.
Pros
The batch reports serve as an essential "checks and balance" step, especially when handling funds entrusted to us. I rely on these hard-copy reports to meticulously review and cross-verify transactions. Furthermore, they play a crucial role in maintaining the accuracy of my QuickBooks banking and deposit process.
Cons
Similar to my previous point, it's inconvenient that I have to reenter the entire card number when only the expiration date changes. However, in the grand scheme of things, this is a minor issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dodie
Not Specified, N/A employees
More than a year
July 2017
EBizCharge solved our credit card processing problems
EBizCharge solved our credit card processing problems
Pros
After years of frustration dealing with mysterious fees, terrible service and being caught in a loop between the payment gateway and merchant processor, I reached a breaking point with my current processor. Determined to find a better solution, I explored various credit card processing software options. Eventually, I selected EBizCharge because of its seamless integration with Dynamics CRM and GP, and the potential time and cost savings it promised. I can proudly say that my decision has paid off! The functionality is unbelievably user-friendly, and it significantly reduces the time spent on processing for our employees. The customer service has been nothing short of amazing, with their consistent follow-through and support. As a result, I am a highly satisfied customer.
Cons
I am a content and satisfied customer.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marian
Not Specified, N/A employees
Free Trial
March 2017
Outsource Processng
Outsource Processng
Pros
I am pleased to say that both the software and service work seamlessly. And I am happy that I got the opportunity to provide this feedback.
Cons
I haven't received any complaints form my staff so far. So no negatives to mention.
Ease of use
8
Value for money
8
Customer Support
5
Functionality
8
Rick
Not Specified, N/A employees
Free Trial
February 2017
I keep waiting for the shoe to drop.....
I keep waiting for the shoe to drop.....
Pros
It's been six months now, and CBS continues to deliver on its promises. Every month, I brace myself, expecting a surprise or inconsistency but time and time again, everything is exactly as it should be. It's messing with my mind in a way! Furthermore, the customer service has been exceptional, with professional and timely responses to all my inquiries. Although it's in my nature to remain skeptical, I am becoming less confident that I'll ever come across a broken promise with Century Business, and that's perfectly fine with me.
Cons
It is simply perfect.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gladys
Not Specified, N/A employees
Free Trial
January 2017
Customer Support gets 10 Stars!!!
Customer Support gets 10 Stars!!!
Pros
EBizCharge ease of use is remarkable. I love the fact that it seamlessly integrates with QuickBooks. Tasks that used to take nearly four hours now only require an hour or less, which is fantastic.
Cons
No cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeannie
Accounting, 1-10 employees
Less than 6 months
January 2017