Total 288 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

42%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

SM
Sara M.

Wine and Spirits, 51-100 employees

More than a year

5.0

Brings analysis and reporting

Pros

I really value how it brings together analysis, reporting and planning in one place. For everyday users, the interface is the same for both reporting and planning so entering data is simple too. Also the planning assistant makes it easy to copy entries, spread out numbers or move figures around. For power users, the Excel add-in is very helpful as it works alongside the web version and makes it easy to analyze data and prepare it for forecasting. The built-in ETL tool is well organized so even non-IT staff can build data models. You do need some database knowledge to set things up properly but overall no programming skills are needed to work with your data.

Cons

Since I had no experience with data cubes, I had to learn a new way of thinking like OLAP-style analysis. Because of that, I needed help from consultants and some training to get comfortable.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

BB
Baiba B.

Broadcast Media, 101-500 employees

Less than 6 months

5.0

allows quick data entry

Pros

It uses an Excel layout which makes entering or importing data quick and easy.

Cons

One drawback I have noticed so far is that I cannot select more than one object at a time as there's no Ctrl+ click multi-select.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

HX
Henry X.

Small Business, 11-50 employees

5.0

loved it a lot

Pros

Honestly I find JEDOX extremely flexible and very responsive. it's a really convenient budgeting and financial management tool. From my experience implementation cycles took only about three to four weeks and the accuracy of the numbers improved dramatically as practically a 100% uplift in clarity.

Cons

I cannot access Jedox Cloud while I am in China and that limitation really annoys me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Enterprise, 500+ employees

5.0

Scalable, tailors to local needs

Pros

Using the platform, I find it's scalable and integrates smoothly with our existing IT systems, allowing us to tailor processes to local requirements.

Cons

I wish the platform came with stronger built-in local language capabilities unless we customize it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Enterprise, 500+ employees

5.0

Simple interface, real-time updates

Pros

Jedox has a simple, easy to use interface which makes it very basic for end users. Also I didn't need any formal training to get started and one big plus is that the numbers update in real time.

Cons

I have noticed the platform can become noticeably sluggish when it's handling large volumes of data which can slow down my workflow.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

AR
Arnas R.

Machinery, 51-100 employees

Less than a year

3.0

Splits budgets, interface complicated

Pros

With Jedox it is much easier to split our budget across different branches than with the tools we have used before.

Cons

That said the interface complicated. I mean to use it correctly I have to use the tool far more frequently than just for budgeting.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

GK
Gabor K.

Real Estate, 500+ employees

More than a year

4.0

Paste view is the best

Pros

The paste view is what I like most as it gives easy access to all the data my power users need.

Cons

Building attractive dashboards is difficult. Though I realize it's not a full BI platform yet compared with other reporting tools making visualizations from the data is sometimes challenging.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Food Production, 51-100 employees

Less than a year

4.0

Powerful and configurable

Pros

Well it packs powerful features, offers creative problem solving options and gives me a lot of configurable parameters to tweak.

Cons

My only real problem is its speed as it's noticeably slow at times especially when running complex operations and that's been a frequent frustration for me.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

JA
Jozsef A.

Industrial Automation, 101-500 employees

Less than a year

4.0

Flexible and highly customizable

Pros

Jedox platform offers strong flexibility, wide range of customization options and smooth integration with JDE.

Cons

Setting up authorization management is a little more difficult than I expected.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KV
Kristine V.

Broadcast Media, 101-500 employees

Less than 6 months

4.0

runs the best!

Pros

As a beginner with this software, I am still getting my bearings so it's difficult to give a full review right now. Still, from what I have seen it appears to run quickly enough for our company's current needs.

Cons

I cannot really judge it yet. I need more hands-on time to figure out exactly what I like and what I don't.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LH
Lars H.

Information Technology and Services, 500+ employees

More than a year

4.0

End users need little training

Pros

It is really easy to use for end users and doesn't require extensive, detailed training to get started.

Cons

I have noticed it can feel somewhat slow since all the data is kept in memory.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

AR
Andres R.

Electrical/ Electronic Manufacturing, 101-500 employees

Less than a year

4.0

Made budgeting more simple

Pros

Overall it made budgeting more simple.

Cons

As per me it has completely different shortcuts and logics which cause confusion at times.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

AP
Andrejus P.

Chemicals, 500+ employees

Less than a year

5.0

Cuts time with team coordination

Pros

What I appreciate most about Jedox is that it significantly cuts down the time required especially when the outcome relies on coordination across the team.

Cons

Personally I find bringing data in from an SQL database to be fairly tricky although it isn't a major issue for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Building Materials, 500+ employees

More than a year

4.0

pretty easy to implement

Pros

The tool is remarkably flexible and very easy to implement and my end users usually learn to use it quickly and easily.

Cons

I have noticed it lacks some features such as multiple-selection options and related tools but I am encouraged that the platform is continually improving over time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

TK
Tarja K.

Mechanical or Industrial Engineering, 51-100 employees

More than a year

3.0

Easy setup, too much like Excel

Pros

It is easy to use and I can set up integrations without much trouble.

Cons

For me it feels too much like Excel and that similarity restricts some functionality.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

JH
Jouni H.

Food & Beverages, 101-500 employees

Less than a year

5.0

Easy forecasts, quick budgets

Pros

Jedox is really easy to use and it helps me a lot with forecasting for new products, letting me create budgets quickly.

Cons

For me it requires entering two separate numeric fields to produce figures for different timeframes like yearly, monthly, weekly and daily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

3.0

small community but poor docs

Pros

Because its interface resembles Excel, I found it relatively easy to get comfortable with Jedox as a new user.

Cons

I find there is a very small community and poor documentation, with almost no discussions on StackOverflow or other online forums so because it's quite niche I often struggle to find solutions online.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

DQ
Dave Q.

Pharmaceuticals, 500+ employees

More than a year

5.0

Shorter cycles, better data

Pros

I have noticed it shortens cycle times, gets business users more involved and boosts data quality. It also helps organize the business processes tied to master data management.

Cons

From my experience the licensing agreements are expensive which makes it hard to roll the platform out to a wider audience of users.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

CK
Carlos K.

Food Production, 500+ employees

Less than a year

5.0

Quicker workflow, accurate info

Pros

My workflow became quicker, more automated and adopting a standard has led to noticeably more accurate information overall

Cons

I find creating and configuring dynarange quite complicated yet they prove very useful once they are set up

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MM
Matthew M.

Hospital & Health Care, 101-500 employees

More than a year

5.0

Clear layout, easy connectors

Pros

Jedox has a very clear, user friendly layout and it's simple to navigate. I appreciate the many out of the box connectors which make linking it to other systems across our organization fast and hassle-free. Plus being able to tailor reporting and processes to fit our specific business needs is incredibly helpful.

Cons

I don't really have any complaints. it works exactly as promised.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10