Total 288 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

42%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

TB
Tim B.

Management Consulting, 51-100 employees

Less than a year

4.0

In-memory, Excel-like interface

Pros

For me it delivers in-memory performance, includes a ETL integrator and feels very Excel-like in its interface.

Cons

I find that the product lacks the capability to carry out complex batch calculation processes at run-time. that whole concept appears to be missing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Accounting, 500+ employees

More than a year

5.0

Easy install, simple etl

Pros

Jedox software is easy to install, the web interface is user friendly and the ETL process is pretty simple too.

Cons

Setting up the security was complicated and I ran into issues when trying to configure the SSL certificates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RC
Ralph C.

Information Technology and Services, 11-50 employees

More than a year

5.0

accelerates solution development

Pros

In our experience with Jedox, we've found it to be an agile, high-performance platform that accelerates our solution development. We rely on Jedox as the primary technology for integrating with Qlik.

Cons

I cannot really pinpoint many weaknesses. it's hard to find areas needing improvement. One addition that would be useful is a macro debugger as perhaps that'll appear in a future release.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DM
Djordja M.

Computer Software, 51-100 employees

More than a year

4.0

Strong scalability for developers

Pros

In my experience the development performance, drill-through functionality and the platform's capabilities and scalability for developers are quite strong.

Cons

I was disappointed to learn that Jedox is no longer open source and I have noticed that some bugs take much longer to get fixed than I'd expect.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

NK
Nadine K.

Information Technology and Services, 51-100 employees

More than a year

5.0

Clear upgrades, features keep working

Pros

I appreciate that the software is truly customer-focused. Because upgrade cycles are clear, I always know when the next upgrade will arrive. After updates, my existing features consistently continued to work and most new capabilities came with a reliable partner documentation. The knowledge base also stays current.

Cons

For me access to past updates is nearly impossible. No HotFix administration exists and support provides only very limited help there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MN
Matthias N.

Utilities, 500+ employees

More than a year

4.0

Mature, well-maintained product

Pros

The software is relatively easy to use. Overall it's a mature, well-maintained and supported product that offers some uniquely combined features and, when integrated correctly, brings together several capabilities that I rely on for Accounting, Controlling, Planning, Reporting and Management.

Cons

I don't have major complaints other than an occasional bug in the presentation layer and I sometimes notice slow performance when aggregating and working with very large datasets.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

RS
Ralf S.

Business Supplies and Equipment, 101-500 employees

More than a year

5.0

integrates well with Excel

Pros

Not only is it easy to use but it is nicely integrated with Excel for controlling tasks

Cons

What bothers me is that it doesn't support preformatted report templates

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

only require basic Excel skills

Pros

Setting up a workflow to gather input from multiple users and then consolidate everything into a central location is pretty easy. I only needed basic Excel skills to build the reports.

Cons

I am frustrated there's no Docker support and I cannot split the software into independent processes which limits how I can deploy and scale it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

S
Sara

Badischer Winzerkeller eG, 51-100 employees

4.0

Great functionality. Super flexible

Pros

It is super easy to use for people who have been excel users because of its resemblance with excel and options for planning, analysis and reporting in excel via add-in as well as in an excel-like web interface with similar functions. The ETL process is figurative and easy to track the different steps.

Cons

Wish they offered a drag&drop feature.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

SN
Samuel N.

Mid Market, 51-100 employees

5.0

Basic license bundles connectors

Pros

I am impressed by how much comes bundled with the basic license as from integration connectors to mobile reporting features. I also appreciate the option to use prebuilt model templates or build my own solutions from the ground up which I have found really convincing. In our setup, it fits operational requirements perfectly.

Cons

Sometimes I find the fine-grained configuration a bit hard to navigate and it is not always user friendly. Fortunately, I can usually track down helpful explanations and guides on the vendor's website when I need clarification.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Small Business, 11-50 employees

4.0

quite an affordable tool

Pros

The thing I like is that I can collaborate closely with Jedox, their support responds quickly when I need help, there's a feature-voting process, the platform is easy for me to use and it's affordable for mid-sized companies.

Cons

One thing I have noticed is that the newest releases often feel like they haven't been tested enough before deployment.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

S
Samuel

Detecon (Schweiz) AG, 51-100 employees

5.0

Great accessibility and integrations

Pros

It adapts ideally to the requirements of everyday data collection and reporting. The flexibility of working with models as templates or with your own design from scratch is also convincing.

Cons

The detail settings are not always so user-friendly. In most cases, however, further explanations can be found on the homepage.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

4.0

Great tool

Pros

Ease of use. Powerful integration to import data from an existing database. web-Interface is very easy to build.

Cons

The solution is not useful for long text. The charts are not as complex as in Excel.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

M
Martin

iRIX Software Engineering AG, 11-50 employees

4.0

good usability

Pros

Non-IT users can conveniently design their reports with little to no training. Jedox provides an integrated solution with ETL, database and reporting part which brings a wide variety of predefined functions.

Cons

Data entering is not as straight forward as expected (excel-like). You have to use in consolidated elements and the provided wizard is not always functioning.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

JM
Jurgen M.

Civic & Social Organization, 500+ employees

More than a year

5.0

Great software, small price

Pros

Jedox is pretty easy to pick up, simple to operate and overall great software for a small price.

Cons

In Webmode, I find creating new sites slow and I cannot have two or more views in a single site.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

AL
Andreas L.

Information Technology and Services, 1-10 employees

Less than a year

5.0

Flexible planning, open api

Pros

The planning functionality, flexibility, ETL integration, WebClient and open API really useful.

Cons

I am annoyed by the new pricing as it's cloud-only and only available via subscription.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AD
Andreas D.

Apparel & Fashion, 101-500 employees

More than a year

5.0

Expand reports independently

Pros

For me the reporting is completely flexible and I can expand reports independently whenever needed.

Cons

I have noticed the web interface can be slow at times and really needs better performance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

BU
Bulent U.

Financial Services, 11-50 employees

More than a year

4.0

Single platform for etl and web

Pros

I can manage ETL, OLAP and web tasks all from a single platform.

Cons

In my experience the web portion of Jedox could use improvement as particularly when it comes to smoother scrolling while working with widgets.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

AH
Andreas H.

Machinery, 500+ employees

More than a year

4.0

Excel-like, powerful etl jobs

Pros

Learning it was easy and it's Excel-like. I find the ETL Jobs very powerful and the user rights system excellent.

Cons

I have experienced frequent system crashes and web reports as especially those with data entries as are buggy, plus the web data entry won't accept any formulas.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

AG
Ali G.

Information Technology and Services, 51-100 employees

More than a year

5.0

Simple front and back ends

Pros

Jedox front and back ends are simple to use and integrate with Excel.

Cons

I wish it had better reporting features and that it wasn't subscription-only.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8