Total 288 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

42%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

offers fast web and Excel access

Pros

For me it's fast and easy to access through the web and the Excel add-in.

Cons

I don't have anything to mention since the current version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

5.0

has a modern interface

Pros

Excel integration is very powerful and the interface feels modern, user friendly and easy for me to manage on my own.

Cons

Honestly I cannot think of any significant features that are missing from this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Small Business, 11-50 employees

4.0

Quick access, processing times are long

Pros

I get quick access through the Jedox Excel-Addin and enjoy using its dynamic reports

Cons

That said the long processing times bother me and I am expecting new features in the upcoming version

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Enterprise, 500+ employees

4.0

Olap cubes and Excel familiar

Pros

The OLAP-style data cubes, the integration options they provide and how familiar it feels to use for Excel-savvy users are good.

Cons

I have run into backend bugs, frequent issues with different software versions and it often drags when I try to build more complex reports.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Small Business, 11-50 employees

4.0

flexible and never constrained

Pros

For me the product's complexity and flexibility are strengths as I can use it across a wide variety of processes and scenarios without feeling constrained.

Cons

I have noticed it can be quite slow at times which makes workflows inefficient particularly when I am using the Excel-style views.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

RV
Romain V.

Enterprise, 500+ employees

5.0

Etl tools improve systems

Pros

It makes improving our systems much easier with its ETL tools and reporting features.

Cons

In my experience Jedox's lack of built-in limits can be both useful and problematic because I can introduce major mistakes without any alerts or safeguards coming from Jedox.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

Supports every process I need

Pros

There is always a way to support every process I want to set up in Jedox like budgeting and monthly reporting.

Cons

Occasionally I experience slow response times and I find it rather difficult to pick up how to build rules and import data.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

4.0

Works in Excel, security is slows

Pros

Not only is it very flexible but is also works online and in Excel indeed.

Cons

We regularly experienced slow load times because internal security measures interfered which became really frustrating at times. Also we had quite limited options for connecting with PowerPoint or other file formats or integrations.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

Impressive connections and reporting

Pros

For me the range of possibilities the software provides as like connections and reporting as is impressive.

Cons

I find the price for new licenses steep and it doesn't always play nicely with Microsoft browsers.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

PS
Peter S.

Information Technology, 500+ employees

5.0

Visual flow graph simplifies loads

Pros

I really like the Integrator's Visual Flow Graph as it makes it simple for me to see all the sources needed for a load or a job.

Cons

One downside I notice is that opening reports can be slow and there isn't a keyword search inside the Integrator module as which can be frustrating when I want to check whether a connection to a specific file already exists in any project.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Enterprise, 500+ employees

5.0

Packed GUI, user-friendly

Pros

To me, the GUI is packed with a lot of useful features. Also it's neatly organized and very user friendly which creates an excellent experience for end users.

Cons

I have noticed recent changes to the licensing model have made it a bit less competitive on price although I still think it offers great value for the money.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

5.0

Search all data in one place

Pros

The thing I like is that I can search for any data across the whole system from a single platform.

Cons

Often it feels slow for me especially when I update an Excel view or when I drill through to detailed data as those actions can lag and disrupt my workflow.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

GK
Gaibor K.

Mid Market, 51-100 employees

4.0

Powerful planning, easy use

Pros

I really like the built-in planning tools as they're powerful yet easy to use.

Cons

In my experience the system can slow noticeably when working with large data models and occasional bugs make my day-to-day tasks more difficult. Jedox support tends to ask a lot of questions and it can take weeks before an issue is fixed. I wish they'd attempt to reproduce the problem themselves instead of walking me through every single detail one question at a time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Small Business, 11-50 employees

5.0

cross-analysis saves time

Pros

One thing impresses me most is that it lets me connect a wide variety of data sources and use Jedox to perform cross-analysis on that information. Additionally, creating adaptable reports cuts down the time I spend each month.

Cons

That said I find advancing larger initiatives really hard without either an internal developer or bringing in a Jedox consultant. I'd also love for the Excel add-on to support Mac which would help tremendously.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

5.0

Integrator and Excel add-in

Pros

Jedox integrator, Excel add-in and Excel mockup are really useful features.

Cons

In my experience performance overall as especially when dealing with reports as can be sluggish. I notice it sometimes takes a long time to open a report and I often find creating reports and dashboards to be difficult.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

5.0

Save my own templates

Pros

I really appreciate that it has an Excel add-in and that I can save my own templates.

Cons

For me the only drawback is that the Power BI connection isn't free.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 11-50 employees

5.0

Dynamic ranges are good

Pros

Jedox makes it easy to work with large amounts of data for planning and reporting. I also like that I can pull in data from different sources and reshape it to combine information in useful ways. The designer module uses a familiar, Excel-like layout so I can use my existing skills to build new solutions. Dynamic ranges let me create flexible datasets that show data clearly and I can format them however I want. When I first started using it, there was not a good way to define rules. Now I can create rules across data cubes in many situations which has made my models much stronger especially when guiding others through the forms I build. Also I did not expect so many improvements over time but I have been pleasantly surprised for a while now and I am excited to try the latest version.

Cons

Hardly anything bothers me. Every so often I need to wait for one more release before adopting new features to steer clear of bugs but that's a minor inconvenience I can live with.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

5.0

Easy reports, drill-through

Pros

It is very easy to create reports. I also like the drill-through capability.

Cons

I'd appreciate a much more comprehensive knowledge base or user manual because the current documentation feels thin. Building a search function was pretty tricky for me and combo boxes can get overloaded with choices. I'd like a way to quickly search for a customer, an article or similar items.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Mid Market, 51-100 employees

5.0

workflow is efficient

Pros

What I like is that thanks to the Excel add-in I don't have to abandon the familiar platform yet my workflow has become noticeably more efficient and organized.

Cons

Occasionally, I notice it's sluggish and I am left unsure about the current status of tasks or processes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid Market, 51-100 employees

5.0

Great planning, easy use

Pros

This tool provides great support for my planning and reporting tasks and I find it easy to use.

Cons

I find the report layout really inflexible. for example, I cannot place alias and name in separate columns and it's quite difficult for me to filter results by subgroups.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8